New Crypto Casino Review Welcome BitcoinGames!

New crypto casino review

LadyJelena

CM Account Manager
Staff member
CAG
MM
Joined
Mar 18, 2012
Location
Serbia
Hola everybody and hhhhhappy Friday! :cheers:


Our latest casino addition is familiar name in world of crypto gaming - welcome BitcoinGames Casino!!
Been around since 2016, you can find there some games with RTP as high as 99%


Our representative is @BitcoinGamesCasino 🙃

Feel free to comment :D
 

BitcoinGamesCasino

I-Gaming Industry Representative
Joined
Jan 27, 2022
Location
Japan
do not play this casino,i played it raw cash a year ago.
when i went to withdraw 19k from a 200 euro deposit they closed my account.
zero come back
Dear john5alive,

We are sorry to hear about this and would like to check this further.

You're welcome to send a private message to this account with further details. Alternatively, you can contact us via our websites live chat function or email us at games at bitcoin.com and someone will be back in contact with you.

Best regards,
Bitcoin.com Games Casino
 
Last edited by a moderator:

john5alive

Banned User
PABnoaccred
Joined
Oct 28, 2021
NO,no private messages if anyone signs up to this place take this as a warning
honestly iv been though too much with this casino im done with it.

they said i bet over the bonus amount even though i know for a fact 1;i never took a bonus 2;i never bet over 3 euro.
i won the money on danger high voltage 2 euro bet 3x666 wilds,and 1200 euro on reactoonz after.

it being promoted here is honestly a joke.

too many of these no comeback curacao licenses being posted here,get accreddited,pabs follow...................you lose,they win

look at all the reps that show up while getting accredited then when they do where are they now ....never to be seen again:)
 

john5alive

Banned User
PABnoaccred
Joined
Oct 28, 2021
Ruby Slots <[email protected]>
To:


plus since i used a brand new email they send me spam every day from scam casinos.

at least 5 a day.
DO NOT SIGN UP TO THESE CASINOS...PLEASE
 

BitcoinGamesCasino

I-Gaming Industry Representative
Joined
Jan 27, 2022
Location
Japan
Dear all,

Unfortunately 'john5alive' didn't provide any information at all for us to look into their claim.

Furthermore, we can see the user is now banned from this website (?). @LadyJelena please review users last messages in this thread, thanks.

Many thanks,
BitcoinGamesCasino
 

slot_zombie

Meister Member
Joined
Jul 25, 2014
Location
UK
Bitcoin Games is a good site, been a customer for quite a while now.

I'd like to see a few mainstream slots providers on there. And the ability to convert from BC to Fiat (and play the games in Fiat instead of Mbtc).
 

BitcoinGamesCasino

I-Gaming Industry Representative
Joined
Jan 27, 2022
Location
Japan
Dear slot_zombie,

We appreciate your message and are happy to have you as a loyal player!

You're feedback is very important to us, we are continuously working to improve the website for our players - you're feedback will be passed along.

Hope everyone had a good weekend!

Best regards,
BitcoinGamesCasino
 

LadyJelena

CM Account Manager
Staff member
CAG
MM
Joined
Mar 18, 2012
Location
Serbia
Dear all,

Unfortunately 'john5alive' didn't provide any information at all for us to look into their claim.

Furthermore, we can see the user is now banned from this website (?). @LadyJelena please review users last messages in this thread, thanks.

Many thanks,
BitcoinGamesCasino

Sorted as you can see :)
 

Lexus123

Newbie member
Joined
May 6, 2022
Location
Somewhere in the world
Hello,

Came along this thread as I was looking to know more about this casino.
I've made a withdrawal at this casino. However, they are keep saying my withdrawal has to be approved by an admin.
While they state that their withdrawals are instant. They said it with my previous withdrawal as well but that was cleared within the hour.

But now I've a made a bigger withdrawal and I'm afraid I won't receive my funds.
@BitcoinGamesCasino & @LadyJelena any chance you could help me out here and speed up this process ?

Hvala!

I've been waiting for 3 days now to get this withdrawal out...

Regards,

Lexus
 

BitcoinGamesCasino

I-Gaming Industry Representative
Joined
Jan 27, 2022
Location
Japan
Dear Lexus123,

As explained to our players, yesterday we had a technical issue with our system that was being looked into by our Admins, it is now fixed however we have a backlog of payments that we must get through.

Furthermore, if the withdrawal is a large amount it will need to be checked and released by our admins.

Rest-assured that all funds are safe.

You can contact us [email protected] or come through onto the live chat to speak with Customer Support.

Many thanks,
 

Lexus123

Newbie member
Joined
May 6, 2022
Location
Somewhere in the world
Dear Lexus123,

As explained to our players, yesterday we had a technical issue with our system that was being looked into by our Admins, it is now fixed however we have a backlog of payments that we must get through.

Furthermore, if the withdrawal is a large amount it will need to be checked and released by our admins.

Rest-assured that all funds are safe.

You can contact us [email protected] or come through onto the live chat to speak with Customer Support.

Many thanks,


Thank you for the explanation. I'll wait it out a bit more.
And yes, my withdrawal is a large amount 1BTC.

Just hoping I'm going to receive these funds as I've read some messages about people not getting paid or just that their account got closed.

Hope you can understand my point of view as well.
That when the site promotes instant withdrawals and then make me wait for a few days is getting me quite nervous. Especially since it's an amount which is life changing for me...

Thanks for your replies.
 

BitcoinGamesCasino

I-Gaming Industry Representative
Joined
Jan 27, 2022
Location
Japan
Dear Lexus123,

We can confirm that your withdrawal was successfully processed this morning.

We do apologize for the slight delay but as explained for large withdrawals it's a standard security procedure for it to be checked prior to being released. For smaller withdrawals it is usually instant.

Hope everyone had a good weekend, thanks!

Best regards,
 

Lexus123

Newbie member
Joined
May 6, 2022
Location
Somewhere in the world
Dear Lexus123,

We can confirm that your withdrawal was successfully processed this morning.

We do apologize for the slight delay but as explained for large withdrawals it's a standard security procedure for it to be checked prior to being released. For smaller withdrawals it is usually instant.

Hope everyone had a good weekend, thanks!

Best regards,

Yes, hereby I would like to confirm I have received my funds in full!
Over 1BTC has been paid out to me... Woo-hoo! Great winnings :)

Although, I had a little heart attack with bitcoin price dropping heavily over the weekend. I'm still very satisfied to have received the withdrawal.

Special thanks to @BitcoinGamesCasino and Ashley & Gene from Customer support on the live chat!

Thank you again!
 

BitcoinGamesCasino

I-Gaming Industry Representative
Joined
Jan 27, 2022
Location
Japan
Dear Lexus123,

Fantastic news! Way to go and I hope you enjoy your winnings indeed :)

We appreciate your kind words and again, we apologize for the slight delay. Happy that everything was sorted and everything's ok!

Should you need anything at all please let us know and we're always more than happy to assist.

Have a wonderful day and all the best,
 

chuchu59

gambling addict
PABaccred
PABnonaccred
PABnononaccred
CAG
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
Played there only once. Cashed out with no problem but I just wasnt accustomed to paying in bitcoins. Furthermore, they do not seem to have too many games. Just my 2c.
 

BitcoinGamesCasino

I-Gaming Industry Representative
Joined
Jan 27, 2022
Location
Japan
Played there only once. Cashed out with no problem but I just wasnt accustomed to paying in bitcoins. Furthermore, they do not seem to have too many games. Just my 2c.
Dear chuchu59,

We want to thank you for your feedback! We continuously work to make sure our players get the best experience with our Casino.

With that being said, we are always releasing new games onto our website from reputable gaming providers that our players can enjoy, we feel there is a wide selection available depending on your taste.

Hopefully see you on our site again, if you have any questions or encounter any issues - please feel free to contact us on [email protected] or use our Live chat function on our website, we're always happy to help!

Best regards,
BitcoinGamesCasino
 

Scotgirl

Newbie member
Joined
Oct 20, 2017
Location
Scotland
I loved playing at this casino and never had any withdrawal problems then suddenly banned. Still have no idea why!!
 

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