As explained to our players, yesterday we had a technical issue with our system that was being looked into by our Admins, it is now fixed however we have a backlog of payments that we must get through.
Furthermore, if the withdrawal is a large amount it will need to be checked and released by our admins.
Rest-assured that all funds are safe.
You can contact us [email protected] or come through onto the live chat to speak with Customer Support.
We can confirm that your withdrawal was successfully processed this morning.
We do apologize for the slight delay but as explained for large withdrawals it's a standard security procedure for it to be checked prior to being released. For smaller withdrawals it is usually instant.
Hope everyone had a good weekend, thanks!
a safe and fun website for all our players.
Your account has now been permanently blocked and all available funds were confiscated.
As a gesture of goodwill, we are willing to allow you to keep your deposits and refund us only the winnings that resulted from the misuse of our website (1.652 BTC). If you are willing to do it, we will close this case. If not, we will shortly be sharing a complete report and your details with international and Canadian authorities to deal with your fraudulent conduct.
Please inform us of your decision by Friday, 13th May 2022, 18:00 CET. Thanks.