I think the VIP Reps at Videoslots are limited at what they can offer. I didn't appreciate Kenny as he probably was the worst VIP Guy i have dealt with in my entire history online. Made lots of promises, disappeared, came back and claimed he meant other things. I had a few emails with him and i just STOPPED contacting him. I mean would you really want 50 FS on GEMIX for a loss of 2-3k? He pissed me off more than anyone else.
I recall him telling me he would offer me Jack Hammer 2 Free Spins dependent on how much I deposited. I made a few deposits and then he came back the next day and said it was only for the first deposit - Had I known this, I would have made a bigger deposit. But there were tons of incidents with him - I honestly gave up hope.
Videoslots are focused on providing value to those who bring the LEAST value to their business. If you are a high roller, you will be sorely disappointed. I mailed VIP on MONDAY after hearing Kenny was no longer there. Thought that maybe they had a change and it would be different - maybe someone else with a fresh pair of eyes would see things differently. I made quite a few deposits.
Nope - Same old - Took them 2 whole days to respond to my email. This was only AFTER I contacted Live Help (who were of
NO help) saying they would email them - I then suggested I would mail VIP them to let them know live help mailed them.
Eventually I elevated it to Dan and i received a reply from Jonathan.
I thought it might be different. Same Old story:
Hi Nate 'I can see that you are receiving $50 on Friday which is good value' blah blah blah. My deposits in the 2-3 days total probably 1.5k with no withdrawals. Tons of wagering I earned maybe 50 Free Spins ... All valued at 0.10c each. But Jonathan did throw me 20 Free Spins and 2 valuables for the race and weekend booster - THANKS
To cut a long story short, these guys will milk you as best they can and offer as little value as they possibly can. Irrespective of what type of run you are having, if you do not WAGER enough, you will not be rewarded. Videoslots DOES NOT have a VIP Program. They have a couple of guys making sure they piss you off as much as they can whilst they hunt for people to play their free rolls - all in the most pleasant way possible.
Nobody is forcing me to play there - I do so because they pay quickly. I've honestly had enough with them now - Are faster withdrawals worth the really poor experience? I know that some of you had positive experiences - I wont take that away, good on YOU - However, this is my experience and I will vote for it being my WORST experience online thus far - in 14 - 15 years - Well done!