1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. We have updated our Privacy Policy and Terms of Use, effective May 25, 2018. These changes were made primarily in preparation for the EU’s new data privacy law, the General Data Protection Regulation (GDPR). Please take a look here

    Dismiss Notice
  3. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
  4. Sister site to Casino Max launches

    Roaring 21 has just launched - sister casino to Casino Max, and they have a special promotion for you!! .They are in the Baptism by Fire - you can check them out here: Roaring 21 BBF and special promo.


    Dismiss Notice
Dismiss Notice

BGO Exclusive Promo: 25 free spins with No Wagering on Archangels Salvation

Get Up to 25 free spins on Archangels: Salvation
No wagering requirements and No Max Win cap!

New Depositing players ONLY.
Dismiss Notice

Exclusive Afterlife: Inferno New Slot Comp - Win a Break in Florence & Other Prizes

To celebrate the launch, Casinomeister has teamed up with 3 casinos to run a competition where you can win a 3-day break* in Dante's stunningly beautiful birthplace of Florence in Italy (or a cash prize of £500) along with a number of smaller prizes for the best screenshots
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

We are customers...

Discussion in 'Online Casinos' started by Slotster!, Jun 15, 2006.

    Jun 15, 2006
  1. Slotster!

    Slotster! I predict a riot. CAG

    Occupation:
    al Hazard
    Location:
    Location, Location!
    In light of all the bad press for a lot of places recently, and prompted by a discussion over on one of the threads over in the complaints bit - just something I want to get off my chest, and crystalise my thoughts...

    We are customers.

    Every single one of us that legitimately and fairly deposits at an online casino.

    We are all customers. Funding businesses, adding to their bottom line - and generally doing precisely what they wanted us to do when setting up in business.

    As a result IT IS ABSOLUTELY AND ENTIRELY UNACCEPTABLE TO BE TREATED WITH ANYTHING OTHER THAN COMPLETE AND TOTAL RESPECT, APPRECIATION - AND WITH THE BEST IN CUSTOMER SERVICE.

    We should expect always, under all circumstances:

    A fair game
    Courteous and prompt service
    Accurate and safe deposits
    Quick and painless withdrawals
    Complete confidentiality of personal information

    More than ever, I feel now is the time for player power to make it's collective voice heard.

    If you do not receive all of the above, close your account and send an email letting them know.

    I'm not talking about bad rogueish type behaviour and extreme cases - I'm talking about anything that falls below how you'd expect to be treated.

    From here on in, I want everyone to compare how they're treated at online casino's to how they'd be treated if they were buying a car; and indeed, in the face of poor treatment - would they continue to buy cars there in the future. Of course the gambling industry in itself is unique from a monetary perspective - but the principles and standards of customer care should not be.

    There's some excellent operations out there, one's that are trying very hard to do business in the correct and proper way. They should be applauded - and rewarded with our custom.

    This site is an absolute gem.

    It provides us a genuine opportunity to strike out - and let this multi-billion pound industry know that we're simply not going to put up with it anymore.
     
    23 people like this.
  2. Jun 16, 2006
  3. The Watchdog

    The Watchdog Dormant account

    Occupation:
    sports, poker, casinos
    Location:
    Costa Rica
    Agree

    This site is an absolute Gem, no one could have said it better

    I haven't find another site so committed to help out the online gambler.

    You will never find a thread just made to bring bad business to a casino, and if there has been one, the same usual posters here will deny it and defend the casino.

    casinomeister.com its an example for every online gambling operation out there on how to run a decent business.

    You will see that most people who come here are all in for good and honest treatment.
     
    1 person likes this.
  4. Jun 16, 2006
  5. mitch

    mitch Dormant account

    Occupation:
    Secret
    Location:
    UK
    Hell Slotster

    I am jealous of your post, 14 thanks in 20 minutes (is this a record?) and I haven't had a single one on the thread from were you nicked my concept! ( only joking mate, good post! :thumbsup: )

    "know that we're simply not going to put up with it anymore".

    Hope you are not turning into Michael Douglas mate! :eek:

    Mitch
     
    Last edited: Jun 16, 2006
    2 people like this.
  6. Jun 16, 2006
  7. Slotster!

    Slotster! I predict a riot. CAG

    Occupation:
    al Hazard
    Location:
    Location, Location!
    :lolup: Short sleeved shirt and lunchbox at the ready :D

    I'm serious though... I think casino's have just always thought they can get away with it during the 'boom' years - knowing there'll be a zillion other new customers to come along and replace the one's they cheat/lock/ban etc.

    It's just not on!
     
  8. Jun 16, 2006
  9. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Only 14

    Make that 15 then, sorry for my neglect:D

    It really is amazing that some casinos treat us like the enemy as soon as they have enticed us over the threshold - they are the ones doing the inviting after all!
     
    1 person likes this.
  10. Jun 16, 2006
  11. Slotster!

    Slotster! I predict a riot. CAG

    Occupation:
    al Hazard
    Location:
    Location, Location!
    That's exactly it!!! Of course behind the scenes they want to do everything possible to 'beat' the player (the house edge is a nice start!), just play fair!

    Let's show them that we'll GLADLY pour money into their coffers and enjoy it in the process; we just want to be treated fairly in return.
     
    1 person likes this.

Share This Page