Warning -Avoid All Jackpots and All slots casino

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Valid Point

I do not post much, and I did a very long reply with alot of detail but somehow my post "timed out or something and I lost it" To cut to the chase I always have problems with Jackpot Factory crediting bonuses. I rarely deposit there because of that. They sent me an email offering me 50% on my deposits up to a certain amount and it would be credited on Jan 15th. I probably called 5 times, got 4 different answers and they all said the same thing. "technical issues with microgaming" well Im sorry but I dont have these issues at the other microgaming casinos...so it is a bit hard to swallow. I do not have a problem getting my bonuses credited at other microgaming casinos. I hear such great things in the forums about them but over the years I have never experienced that. Most people have a standard of what is important to them. Fast cashout, being able to contact immediately, etc...Well my standard is bonuses being credited yesterday. Thats my measure of where I deposit. Villento is great. I deposit, send an email thru the casino software and its credited in minutes.

Good point, One thing that Jackpot Factory excel at is having loads of technical issues. This is made worse by ongoing problems with ignored E-mails. I have had occasions where automatic crediting of bonuses has failed, and I often have to phone them because E-mails are not working. If I am not in a hurry it doesn't matter, but if I want to use a bonus in promotion that day it does! I am more concerned about speed of cash-ins though, problems here affect my ability to play promotions at other casinos.
Sometimes, bonuses are credited at 6PM EST on the day quoted, so it can be misleading to think of it being credited during the day. Any problem usually means it takes until the day after for it to appear in the account.
Best results are from depositing roughly mid way through the timespan of a promotion. A large number of my problems were the result of depositing soon after the promotion became active, or in the final couple of hours.
 

prindi

Senior Member
Joined
Feb 12, 2003
Location
Valencia, CA
Jackpot Factory

Right now the withdrawal methods they are offering won't work with me. Also I see to many conflicting stories about what can be used and to many problems with JF and I don't do well with drama and being that I am lazy it seems like to much work. I know it changes on a dime. I can't even see depositing at my favorite at the moment which is Villento. The idea that I cant cash out isnt that appealing even with my odds of actually doing that would be in the range of slim and none. . I have defective software that has no cash out button. But! Just in case I figure it out? I want to be able to do that. There seems to be to many casinos that wont issue a check right now..So I am sticking with my microgamings that do issue a check.

quote
Sometimes, bonuses are credited at 6PM EST on the day quoted, so it can be misleading to think of it being credited during the day. Any problem usually means it takes until the day after for it to appear in the account.
Best results are from depositing roughly mid way through the timespan of a promotion. A large number of my problems were the result of depositing soon after the promotion became active, or in the final couple of hours.

. I don't know if i 'buy' their story about techinical issues. My gut tells me that since the support rep isnt allowed to credit the bonuses and only the promotions dept is ..I believe that whoever is suppose to pull the switch or button to get these things taken care of isnt doing their job or failed to come in. If it truly was a techical issue you wouldnt always have to wait till the next day when the promotions dept comes in..To me this parallels the situation that they werent minding the store before and really and so nothing has changed. I get my bonuses from other microgaming software...almost to the minute of when it is suppose to come..well lets say within 5 minutes and it NEVER fails...I know exactly when Splendido is creditiing and Roxy.. There is never a techinical issue. Same software.
 

footdr

Banned User: PITA violations of the Forum Rules
Joined
Jan 13, 2006
Location
cyberspace
lowest bet on Harveys slot is not $5.00

You are very mistaken. The lowest bet on harveys slot is not $5.00. Geez, I never bet that much.

Check again, and start with the amount set at .01/line bet.
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Technical

Yet another tech issue with JF. I deposited yesterday for my VIP 300 credit bonus. I built up my required deposits through the day to 2000, but for some strange reason, one of the deposits was ignored by the bonus system, but subsequent deposits got the bonus within 20 minutes as per usual. As a final test, I added an extra 300, and lo and behold the missing bonus came along based on that last deposit. This is clear evidence that the nature of the technical issue is the system is sometimes failing to pick up that a deposit has been made for a particular automated bonus.
Perhaps they need to change to a user based claiming system such as that used by Villento or Palace Group. It would be no good asking for claims by E-mail due to the constant problems.
 
Top