Wagering requirements

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
Ok so I get an email from star spins, Also from jackpotjoy, I was very surprised as this is the first email I member ever getting from theses sites and didnt know they was connected until checking upon the UK commission site,

150% bonus, looking at the small print in the email I see wager is x2, I go to live help an ask about this and basically flogged me off, Did not mention noting about the wager and said glad your here and enjoy the bonus,

The bonus endded up being 30x I thin but I will paste the email rules at bottom, Whats your thoughts about this? Piss me of when things like this happen, I would of been more than happy with 30x so why all the sneaky bloody lies???


If the wagering requirements are not met within the 10 days, the bonus will expire.
Wagering requirements: You must wager 2 times the value of the bonus before you can make a cash withdrawal (including any cash winnings related to the bonus) from your member account. Your wagering requirements will be displayed in your My Account section of the website, where an example of how much you will need to wager to meet the relevant wagering requirement will be displayed.
 

itsover2014

Full Member
Joined
Sep 28, 2014
Location
United Kingdom
Yeah those terms clearly state 2x

I had a 100% offer this week with zero wagering which was pretty insane - make a complaint their cs are normally quite good!
 

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
Yeah those terms clearly state 2x

I had a 100% offer this week with zero wagering which was pretty insane - make a complaint their cs are normally quite good!

CS was not in my case, I was 12th in cue and the numbers dropped the a stone, and thats the reason, They couldnt care less from my experaince
 

Jd666

Riff Raff
CAG
mm4
Joined
Apr 9, 2012
Location
Republic Of West Yorkshire
Ok so I get an email from star spins, Also from jackpotjoy, I was very surprised as this is the first email I member ever getting from theses sites and didnt know they was connected until checking upon the UK commission site,

150% bonus, looking at the small print in the email I see wager is x2, I go to live help an ask about this and basically flogged me off, Did not mention noting about the wager and said glad your here and enjoy the bonus,

The bonus endded up being 30x I thin but I will paste the email rules at bottom, Whats your thoughts about this? Piss me of when things like this happen, I would of been more than happy with 30x so why all the sneaky bloody lies???


If the wagering requirements are not met within the 10 days, the bonus will expire.
Wagering requirements: You must wager 2 times the value of the bonus before you can make a cash withdrawal (including any cash winnings related to the bonus) from your member account. Your wagering requirements will be displayed in your My Account section of the website, where an example of how much you will need to wager to meet the relevant wagering requirement will be displayed.

Looks to me that you need to wager your winnings twice as well.
Unless I am reading it wrong.
 

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
Looks to me that you need to wager your winnings twice as well.
Unless I am reading it wrong.

No I cought that one as well lol, But just had a long convo with some half'er on jackpotjoy and indedd the wager is x2 there, I deposit had a few spins at 25p and wager is 3% done :D
 
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