Your Input Please VPN Usage at online casinos discussion (Rep input would be great)

VPN usage at online casinos? Should it be banned or not?

  • Yes

  • No

  • I do not care

  • I do not know


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DreamRJ

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So I just saw some posts in the Playolg thread, To which I posted my views on this subject after reading some of the posts.

I will say this. I really think that they should ban VPN usage with all online casinos. Reason being is if online casinos have security systems in place that detect unauthorised access to players accounts from hackers who try and login to a players account from a different country that is not the same as the country that is listed for the players account. That would trigger their security systems would it not? (Reps input could and would be greatly needed here to clarify these statements to be partially true or not?).

So say an online casinos allows players to use a VPN but only if it is a VPN server in the same country, like VS rep told me a few days ago when I asked their rep. They said I can use a VPN if I use a VPN server in the same country as the country I am in which is the UK.

But what if those casinos also had systems that detect the IP is different as well. As we all know a lot of casinos also have over the top security systems in place, not all but some do. And sometimes when we use a mobile phone for example that gives us a different IP than our dynamic IP we have with our ISP in our desktop PC's. That would also trigger their security systems to kick in and suspend/block/lock a players account would it not?

So if say a hacker was to hack a players account or login to a players account and they knew the country that player was from then they could by pass the security systems and fool the systems and it would then result in the hacker not being found out. As that casinos policy on VPN usage was relaxed enough to allow VPN usage if it is in the same country as the players account.

So for all those people in countries that can not play certain games from certain providers just too much of a risk? Yes I know like I said and others said that some casinos allow VPN usage. Be it in a relaxed way or they do not care what so ever. If that is the case, I would not trust or like to play in those casinos if that is the case. Because they risk putting our accounts at greater risk as well. As it would also show me that maybe they do not have any security systems in place either. The main concern I would have is if a hacker tried to hack my accounts would be the risk of all my private personal info and address full name, etc etc Which is obviously a gold mine of information to a hacker.

So hence Casinos should be 100% responsible for protecting player data, and I 100% think that all online casinos should ban VPN usage.

My 2 cents anyway. Now lets see what others think as well.

Also Any rep for any casino can also post and explain their policies for the casinos they work for etc etc and their take and views and opinions etc etc.

Would be greatly appreciated.

Thanks :)
 

Harry_BKK

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More policing and restrictions? Nope, not needed at all unless you think hackers are that stupid and don't know how to circumvent security systems if they want to and have sufficient time/resources.

Or unless you want to have your account locked all the time because your IP is changing regularly as you use different devices, go on holiday, travel on a business trip, use coffeeshop/restaurant Wi-Fi etc.

Generally, hacking your account is only as easy you allow it to be. Generate a secure random password using a site like
You do not have permission to view link Log in or register now.
and no hacker will be able to hack your account or access your data unless they manage to intrude into the casino servers, at which point the question of VPN or not becomes moot.

BTW, you do know that not everyone has the luxury of accessing casino sites as easily as you in the UK. Your thread might even create more problems for those players in the future. :rolleyes:


EDIT: Can you explain where you see the link between VPN and securing data? A hacker will not know from which country you are from unless you give him that information.

"So hence Casinos should be 100% responsible for protecting player data, and I 100% think that all online casinos should ban VPN usage."
 
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homerbert

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Hey guys!

We do not restrict usage of VPN, but it is usually an additional sign of required additional check on withdrawals. Basically, of course it depends on many factors...For example, Russia blacklisting websites pretty much fast, and most RU customers use VPN - we understand it, it's okay, and there is no questions. When, for example, customer from Germany using VPN - it add questions - why?

All in all and short - there is no problem to use VPN. And like always I can give one good hint - before you started playing with VPN it will never be bad to contact CS via chat or email and tell them - Hey, it's me, I use VPN just because 'your reason'. It will really help.

And agree with Harry, I do not want to see more and more restrictions. Enough already...

Br,

V.
 

pinnit2014

Meister Member
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More policing and restrictions? Nope, not needed at all unless you think hackers are that stupid and don't know how to circumvent security systems if they want to and have sufficient time/resources.

Or unless you want to have your account locked all the time because your IP is changing regularly as you use different devices, go on holiday, travel on a business trip, use coffeeshop/restaurant Wi-Fi etc.

Generally, hacking your account is only as easy you allow it to be. Generate a secure random password using a site like
You do not have permission to view link Log in or register now.
and no hacker will be able to hack your account or access your data unless they manage to intrude into the casino servers, at which point the question of VPN or not becomes moot.

BTW, you do know that not everyone has the luxury of accessing casino sites as easily as you in the UK. Your thread might even create more problems for those players in the future. :rolleyes:


EDIT: Can you explain where you see the link between VPN and securing data? A hacker will not know from which country you are from unless you give him that information.

"So hence Casinos should be 100% responsible for protecting player data, and I 100% think that all online casinos should ban VPN usage."

Just playing devils advocate here Harry....Situation A: 'Rogue Casino offers games to UK customers, without licence' Hence the name rogue etc. That's fine. Situation B: Country restricts casino services in their nation: Casinos allow them to play/offer VPN as a way around this: and that may be done by very reputable casinos. Is there not a possibility of double standards here or is the main justifying difference that of simply not being arsed to apply for the countries licence v mad restrictions imposed by draconian governments?
 

mac72

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n ireland
Surely you’d be mad to play using a VPN as nearly every casino I’ve seen has them banned in t+c’s so I would not be comfortable that a big withdrawal would be voided
 

Harry_BKK

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Just playing devils advocate here Harry....Situation A: 'Rogue Casino offers games to UK customers, without licence' Hence the name rogue etc. That's fine. Situation B: Country restricts casino services in their nation: Casinos allow them to play/offer VPN as a way around this: and that may be done by very reputable casinos. Is there not a possibility of double standards here or is the main justifying difference that of simply not being arsed to apply for the countries licence v mad restrictions imposed by draconian governments?

The problem is that more and more countries seem to restrict online gambling altogether - e.g. AUS, Norway, even Finland is starting to talk about it now - so you have a lot of legit players who would like to carry on playing at legit casinos. The only way to do that is via VPN because the countries restrict casino sites or the casinos restrict access from the countries in question. They simply won't load or you get a message displayed.

And there it doesn't matter if you are a legit or rogue casino. Most countries who restrict online gambling do not offer a license, some are but most not.

Rogues will be rogues and milk players no matter what restrictions are in place. Best example is RTG casinos still taking US players. All players can spot the rogues if they do their research.
 
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DreamRJ

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EDIT: Can you explain where you see the link between VPN and securing data? A hacker will not know from which country you are from unless you give him that information.

Well for example some hackers might know who they are trying to hack or target. You know some type of stalking hacker. Like let me give you an example. When I used to twitch stream I was targeted by a very very nasty troll. Who used to say really nasty shit during every stream. We kept banning all the countless accounts they kept making, with names like. DreamRJ sucks. DreamRJ is gay. DreamRJ is going to die. Names like like. They did it for weeks and weeks. every single stream pretty much. The final nail was when they then made one that had the name of the town I was in. which was something like DreamRJ is in blah blah. And when I saw that name I quickly ended my stream and I then taken the decision to never ever stream again. Which totally pissed me off as I really enjoyed it and a lot of my followers and watchers loved my streams. I used to get on average 30-100 viewers at anyone time during streams.

So what I am saying is. Some hackers do target individual people. And some find certain aspects out about people if they can. Like also people hackers also target might find out they are in X country because they see that member on a forum and they post or it shows which country they are in, in their profile or in some of their posts they make. They can also find basic location info about people on social media sites as well. So this is another couple of examples. So they can easily find and target people easily. I hope this helps to give you this side of the argument.

Thanks :)
 

DreamRJ

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Also sorry for late reply, I was asleep, my sleep is the wrong way around, sleeping in the daytime again :)
 

NeverLucky

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Germany
Hey guys!

We do not restrict usage of VPN, but it is usually an additional sign of required additional check on withdrawals. Basically, of course it depends on many factors...For example, Russia blacklisting websites pretty much fast, and most RU customers use VPN - we understand it, it's okay, and there is no questions. When, for example, customer from Germany using VPN - it add questions - why?
Well, i can only speak for myself even though i dont use a VPN and never have in the past. Merkur/Novo/Blueprint being blocked in Germany would be the easy answer.
I wouldnt ever use an VPN, however i can understand why some people would. I would just constantly worry whether or not my play would be voided or my account would be blocked -- and if something actually goes wrong and i play lets say from an UK IP even though im in Germany i believe at that point technically the MGA would not be responsible for me anymore, neither would the UKGC -- at least thats what i imagine.
 

homerbert

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Well, i can only speak for myself even though i dont use a VPN and never have in the past. Merkur/Novo/Blueprint being blocked in Germany would be the easy answer.
I wouldnt ever use an VPN, however i can understand why some people would. I would just constantly worry whether or not my play would be voided or my account would be blocked -- and if something actually goes wrong and i play lets say from an UK IP even though im in Germany i believe at that point technically the MGA would not be responsible for me anymore, neither would the UKGC -- at least thats what i imagine.
Hey mate!

It does not change your residence (VPN). If you from Germany and used UK IP - you still will be under MGA, and etc etc.

Question about game providers...Well, to be honest it is more about ethics. Indeed, some people using VPN to access games they can't access usually. But in most cases it is still not help. And even if it help - you should always understand you have a risk of all bets voided - since played games are not available for you. Or not voided, because generally you did nothing wrong. Like I said - more about ethics, not rules.

Br,

V.
 

NeverLucky

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Hey mate!

It does not change your residence (VPN). If you from German and used UK IP - you still will be under MGA, and etc etc.

Question about game providers...Well, to be honest it is more about ethics. Indeed, some people using VPN to access games they can't access usually. But in most cases it is still not help. And even if it help - you should always understand you have a risk of all bets voided - since played games are not available for you. Or not voided, because generally you did nothing wrong. Like I said - more about ethics, not rules.

Br,

V.
Oh okay, so its based upon your residence not the IP you were playing from, i see. Makes sense i guess :D

Yea, i'll personally never go down the VPN path to play games that were but are no longer available in Germany, i just would not feel comfortable with it at all. I can understand players who do so though - it just sucks when your favorite games are no longer available.
 

DreamRJ

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Which is also why I stand by what I said about casinos should just ban the usage of them for players. As Homer said. It risks players balances being wiped and voided should they then proceed to withdraw funds they won from a slot that they should not have been allowed to play because they was restricted in the country they was in.

So as I said. It is pretty mad why players would risk this? Deposit said money, then use a VPN to play blocked slots. Win, Withdraw, Withdraw refused, funds voided. Deposit refunded. Player then has no legal leg to stand on if that casino does not have clear rules regarding VPN usage, but they will still have terms that will correlate to players playing restricted games I am sure of it. Just my 2 cents again :)
 

homerbert

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Which is also why I stand by what I said about casinos should just ban the usage of them for players. As Homer said. It risks players balances being wiped and voided should they then proceed to withdraw funds they won from a slot that they should not have been allowed to play because they was restricted in the country they was in.

So as I said. It is pretty mad why players would risk this? Deposit said money, then use a VPN to play blocked slots. Win, Withdraw, Withdraw refused, funds voided. Deposit refunded. Player then has no legal leg to stand on if that casino does not have clear rules regarding VPN usage, but they will still have terms that will correlate to players playing restricted games I am sure of it. Just my 2 cents again :)
I understand your points mate, but I never said that casinos should restrict it. Actually, I'm against any restrictions (unreasonable ones in my eyes).

It's much more easier for game providers to block not via IP address, but via country in profile. This way it will be impossible to play restricted game even with VPN.

But generally, I don't think that it's a big problem.

BR,

V.
 

DreamRJ

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I understand your points mate, but I never said that casinos should restrict it. Actually, I'm against any restrictions (unreasonable ones in my eyes).

It's much more easier for game providers to block not via IP address, but via country in profile. This way it will be impossible to play restricted game even with VPN.

But generally, I don't think that it's a big problem.

BR,

V.

Ok, but obviously not all providers are doing this though surely? As players can still access blocked slots with VPN's?

So surely the slot providers and or casinos need to contact the providers and request them to enforce it and enable it so it blocks the players based on what country is in their casino account's profile.

I mean I know how it works in terms of when a player logs into one of their casino accounts. Be it at VS. Leovegas, Rizk etc etc. Each time a player opens a slot. It then produces a random ID for that player. It will send X data to the provider from which casino it is from, which casino account etc etc. But that ID is always different each time a player opens a slot up. So say a player reloads the same slot within a few minutes. The player ID that is given to the player for that slot session by that slot providers slot will be different to the one they had a few minutes before. But the same data from the players account is still sent to the slot provider.

So yeah surely they should enforce it then? if that is the case?

Thanks for your input though. Greatly appreciate it :)
 

homerbert

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Ok, but obviously not all providers are doing this though surely? As players can still access blocked slots with VPN's?

So surely the slot providers and or casinos need to contact the providers and request them to enforce it and enable it so it blocks the players based on what country is in their casino account's profile.

I mean I know how it works in terms of when a player logs into one of their casino accounts. Be it at VS. Leovegas, Rizk etc etc. Each time a player opens a slot. It then produces a random ID for that player. It will send X data to the provider from which casino it is from, which casino account etc etc. But that ID is always different each time a player opens a slot up. So say a player reloads the same slot within a few minutes. The player ID that is given to the player for that slot session by that slot providers slot will be different to the one they had a few minutes before. But the same data from the players account is still sent to the slot provider.

So yeah surely they should enforce it then? if that is the case?

Thanks for your input though. Greatly appreciate it :)
Ur more than welcome with anything I can help or chat. But here you start digging into tech details and it is time to run for me :) I'm tech dummy, and I'm okay with it :)

But quick reply will be that I do not think it is that easy even for provider.

Have a great evening mate!

Br,

V.
 

slotter999

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UK
I understand your points mate, but I never said that casinos should restrict it. Actually, I'm against any restrictions (unreasonable ones in my eyes).

It's much more easier for game providers to block not via IP address, but via country in profile. This way it will be impossible to play restricted game even with VPN.

But generally, I don't think that it's a big problem.

BR,

V.
Hi Homerbert,

In the situation where you would take a decision to void bets - presumably both winning and losing bets would be voided?

Regards
 

homerbert

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Hi Homerbert,

In the situation where you would take a decision to void bets - presumably both winning and losing bets would be voided?

Regards
Hey mate!

We never had such situation, so I can't comment on myself. In 99% cases and with hand at heart - I believe 99/100 casino teams will decide just confiscate winnings and refund deposit.

Br,

V.
 

DreamRJ

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Just posting to say I am now in radio silence mode yet again. As again I am being attacked for posting my views. So I will no longer be posting in this thread.

As much as I want to as well. But I think I pretty much have already expressed my views on this subject anyway. Can I again thank all those who did contribute so far and also thanks to Homer as well.

Peace out :)
 

Gaz237

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BTW, you do know that not everyone has the luxury of accessing casino sites as easily as you in the UK. Your thread might even create more problems for those players in the future.
.
Which is also why I stand by what I said about casinos should just ban the usage of them for players. As Homer said. It risks players balances being wiped and voided should they then proceed to withdraw funds they won from a slot that they should not have been allowed to play because they was restricted in the country they was in.

So as I said. It is pretty mad why players would risk this? Deposit said money, then use a VPN to play blocked slots. Win, Withdraw, Withdraw refused, funds voided. Deposit refunded. Player then has no legal leg to stand on if that casino does not have clear rules regarding VPN usage, but they will still have terms that will correlate to players playing restricted games I am sure of it. Just my 2 cents again :)

So you want to ban something, that has no affect on you what so ever and is nothing to do with you. But could stop others being able to gamble online, somewhat selfish on your part.

HarryBKK has pointed out that your thread could cause problems to people who don't have free access to many markets.

Judging by the results on your poll You have 1 vote in support. I,m guessing the other vote is yours, so pretty much a pointless thread.
 
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