Baptism by Fire - success Volt Casino - UK Facing - is ready!!

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Nicola

Closed Account
Joined
Jan 22, 2013
Location
Malta
My account was suspended (KYC purposes) for 2 days less a minute after depositing which was a bit annoying. This was a few months back though.

Ive made three withdrawals at Volt. The first took 2 hours, second 10 hours and the latest (October) was 16 hours. All reasonable timings :)

@VoltAffiliates Get a lot of complaints about you not refunding players who have excluded. Is it really your policy not to refund players who are previously excluded? If not, there are three players who are currently taking action with eCOGRA so if you could PM me so I can hand over their details for you to look into as you are ignoring their e-mails.
 

ev4me

Newbie member
webby
Joined
Oct 18, 2015
Location
UK
Agree welcome offer is terrible.

Can't you have a matched deposit bonus offer like pretty much every other decent casino?
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
Agree welcome offer is terrible.

Can't you have a matched deposit bonus offer like pretty much every other decent casino?

To be fair the spins are wager free, you wouldn't get that if it was a deposit match, it's not much worse than Videoslots welcome offer really, where you get a few spins and the match but its paid in increments as you meet the wagering. It's only, in effect, a 10% bonus but theres no wagering, some casinos do 25% deposit or 50% and have 40x D+B along with max cashouts, depends who the casino is targeting I suppose.
 

VoltAffiliates

Dormant account
Joined
Aug 6, 2018
Location
Gibraltar
Hi all,

Thank you for your valued feedback, we have taken all of your comments on board.

Please remember also, that the winnings from the free spins are cash and come with no wagering requirements.

I'd also like to make you aware of our rewards programme 'Volt points' - 1 Volt point is accrued for every £1 bet in the casino.

Your points are then exchangeable for our wager free rewards in the 'Volt Zone'.

Volt points can also be earned by completing our missions.

Many thanks,

Connor
 

Dwyer

Full Member
Joined
Aug 7, 2015
Location
Blackpool
Entice docs at first stage straight after deposit if not done so) thwn this could help with faster withdrawals.

Agreed 100%. What gets me is, I signed up in August. Deposited around £700 over 4 months until my win recently, in around 30 different deposits. Never asked for Docs, until i withdraw. Then the run around. But i could still deposit during this time, when verification of my docs was being done. Just cant withdraw, in any way. Very bitter taste, as im sure anyone can tell here. I know there is a threshold for asking for documents with deposited amounts, but why make it so it severely annoys the player in the end?
 

Steviedoo

Meister Member
MM
Joined
Oct 30, 2015
Location
South
Agreed 100%. What gets me is, I signed up in August. Deposited around £700 over 4 months until my win recently, in around 30 different deposits. Never asked for Docs, until i withdraw. Then the run around. But i could still deposit during this time, when verification of my docs was being done. Just cant withdraw, in any way. Very bitter taste, as im sure anyone can tell here. I know there is a threshold for asking for documents with deposited amounts, but why make it so it severely annoys the player in the end?

But shouldn’t you send in your docs as soon as you signed up...you know they will ask you for docs.

Not thrilled to hear about the run around. Was it a big cash out.
 

robby811

Hottie Tottie Meister
Joined
Dec 21, 2016
Location
Germany
But shouldn’t you send in your docs as soon as you signed up...you know they will ask you for docs.

Not thrilled to hear about the run around. Was it a big cash out.

I do it this way at every casino i sign up mosttimes do the verification before i deposit
 

dunover

Unofficial T&C's Editor
Staff member
webmeister
PABnonaccred
PABnononaccred
CAG
mm3
Joined
May 22, 2012
Location
the bus shelter, opposite GCHQ Benhall
I always send blood/ semen samples in advance, that way I'm always 'one step ahead' when it comes to verification and SoW requests :thumbsup:
A pubic hair is more practical as it fits in the envelope better.
 

Glassheart

Dormant account
Joined
Jan 12, 2013
Location
Leeds
I always send blood/ semen samples in advance, that way I'm always 'one step ahead' when it comes to verification and SoW requests :thumbsup:


Send me some :D

The £50 minimum withdrawl is a no no from me. With a better SUB and a lower minimum withdrawl limit I'd be willing to give them a go.
 

Dwyer

Full Member
Joined
Aug 7, 2015
Location
Blackpool
But shouldn’t you send in your docs as soon as you signed up...you know they will ask you for docs.

Not thrilled to hear about the run around. Was it a big cash out.

Yes, in hindsight i should have. But as every deposit went south fast, and i had not had a scrap of luck on any of said deposits until i won, i guess each time i just logged out for another day.

Wasn't a massive cashout, around £1500, but this side of xmas, would have been nice. I blame myself however mainly, but Volt really really did not help. if at all.
 

SpinUk

Meister Member
PABnonaccred
MM
Joined
Oct 10, 2012
Location
London
Sign up bonus needs to be more than pennies for me to join up as per the vast majority of other casinos. The points system is neither here nor there for most players and pretty universal anyway.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Moved the EKJR posts to here:
Self exclusion refunds

Will probably have to split that thread as well. Please do not hijack threads here. This is Volt's BBF thread where we are asking for critiques criticisms etc.. If you have a bona fide complaint, then by all means start your own thread. Thank you.
 

Ruder

Newbie member
Joined
Dec 8, 2018
Location
Poland.
Hello.
I played in this casino, I liked the design and the pleasant support service, unfortunately it was not possible to verify the payments.
I put a solid 4 out of 5 points.
The representative sent a couple of ideas in private messages!
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Seems like we have forgotten about this BBF - no posts for over two months?
 

neilw

Moderator of Live Games forum
Staff member
webmeister
CAG
MM
Joined
Feb 11, 2013
Location
Kent - England
Hi all,

Thank you for your valued feedback, we have taken all of your comments on board.

Please remember also, that the winnings from the free spins are cash and come with no wagering requirements.

I'd also like to make you aware of our rewards programme 'Volt points' - 1 Volt point is accrued for every £1 bet in the casino.

Your points are then exchangeable for our wager free rewards in the 'Volt Zone'.

Volt points can also be earned by completing our missions.

Many thanks,

Connor

Why do you have to register to see what Live Casino Games you have on the live casino tab, when you're allowed to browse the Casino, Sportsbook, Missions and Volt Shop without registering first. ?
 

pinnit2014

Meister Member
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
Limited input from me - just made my first withdrawal so will see long long the KYC takes as well (forgot to do it when i opened). Minimum 20 withdrawal, which is fine.

Least a secure upload portal is available, unlike the ones who tell you to email in. Message centre is available within the site so it means you don't need to scrabble looking for correspondence in your own personal email.

Edit - payment was processed so was around 2.5hrs to do so. Hopefully that's indicative of the times and the next, if there is one, isn't going to be 72 hrs :)
 

VoltAffiliates

Dormant account
Joined
Aug 6, 2018
Location
Gibraltar
Why do you have to register to see what Live Casino Games you have on the live casino tab, when you're allowed to browse the Casino, Sportsbook, Missions and Volt Shop without registering first. ?

Hey,

I'll look into this for you and let you know as soon as I have heard back from the casino team.

Many thanks,

Connor
 
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