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Virtual Casino pays rule breakers

Discussion in 'Online Casino and Poker Complaints - old section' started by virtualted, Apr 3, 2005.

    Apr 3, 2005
  1. virtualted

    virtualted No longer working for Virtual

    Location:
    Costa Rica
    Thakid2u,
    I am sorry about your problem at the casino, and it is much easier to work things out by contacting me than posting on forums. I am available and can be contacted. You reopened your account with us in early January, after posting on Gamblers Station forum that you wanted to clean up your account with us. So we closed all of your other accounts with us, and did not hold your previous actions of breaking the casino rules by taking multiple free chips. We kept the one account open, and gave you a free chip to restart you off. You made a few deposits with your MasterCard and received large bonuses on them. You have not made a deposit since January 29, but have redeemed 4 consecutive free chips since than, which is a violation of the casinos terms. Since you did come back to the casino under a special promotion, and since the forum representative you came from has spoken very highly of you, we decided to pay you on the free chip you cashed out on that you were 100% not eligible for. When you made your request we sent you a Detailed Transaction Sheet, to confirm the MasterCard charges you made. We approved the withdrawal to your Neteller account, and are only waiting for that conformation to send you the win.
    We have decided to pay you the money any way since it is not worth our time to fight you over 55.00. So I guess you can know tell every one that you were able to CHEAT a casino, and get paid.I guess Lanidar is right like when he pushed a cheating player at Cirrus to get paid for cheating. Lanidar believes every single cheats if he does not win, because he is a God among men and can beat any odds against him. He knows if he pays enough people to always defend him and makes his fonts the biggest on line than he must be right. So I do accept that you are God Lanidar, and I am sure in two weeks when we see white smoke from Rome the Cardnials will confirm it.
     
  2. Apr 3, 2005
  3. lanidar

    lanidar Dormant account

    Occupation:
    retired
    Location:
    Avenel, New Jersey
    It's about time you realized it! :lolup: :lolup: :lolup:
     
  4. Apr 3, 2005
  5. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Ted,

    I disagree that if the player had violated the casinos terms ie redeeming 4 free chips without making any deposits,you should still pay the $55 since its not worth the fight. I havent gone to your site to read the terms and conditions for redeeming free chips but if what you say is true,given that you have decided to give in,this could open way to a flood of players waiting to do the same.
     
  6. Apr 3, 2005
  7. unicorn40

    unicorn40 Dormant account

    Occupation:
    cold storage warehouse worker
    Location:
    Ontario, Canada....
    'Virtual Pays Rulebreakers' was how Ted titled this thread... :rolleyes:

    Well, that's nice to know.

    Legitimate players get stiffed... but 'rulebreakers' get paid.

    Sure seems like a great way to run your casino, Ted. :rolleyes:

    Virtual Ted... the RONALD MCDONALD of the internet.

    [​IMG]
     
  8. Apr 3, 2005
  9. lanidar

    lanidar Dormant account

    Occupation:
    retired
    Location:
    Avenel, New Jersey

    Lest we forget what Danny Boy TOLD Thakid2u?
     
  10. Apr 3, 2005
  11. Thakid2u

    Thakid2u Dormant account

    Location:
    Indiana
    4/1/2005 12:10:19 AM NETeller Deposit Approved! $50.00
    4/1/2005 12:10:16 AM NETeller Deposit Requested $50.00
    3/28/2005 2:45:25 PM NETeller Withdrawal Approved! ($55.00)
    3/24/2005 11:01:04 PM NETeller Withdrawal Requested ($55.00)
    1/29/2005 7:17:57 PM Credit Card Deposit Approved! $40.00
    1/29/2005 7:17:47 PM Credit Card Deposit Requested $40.00
    1/25/2005 7:34:09 PM Promo Credit Deposit Approved! $200.00
    1/25/2005 7:34:09 PM Promo Credit Deposit Requested $200.00
    1/25/2005 4:30:21 PM Credit Card Deposit Approved! $20.00
    1/25/2005 4:30:11 PM Credit Card Deposit Requested $20.00
    1/23/2005 10:05:13 PM Credit Card Deposit Approved! $30.00
    1/23/2005 10:05:06 PM Credit Card Deposit Requested $30.00
    1/23/2005 9:02:35 PM Credit Card Deposit Approved! $40.00
    1/23/2005 9:02:25 PM Credit Card Deposit Requested $40.00
    1/22/2005 10:02:01 PM Promo Credit Deposit Approved! $200.00
    1/22/2005 10:02:00 PM Promo Credit Deposit Requested $200.00
    1/22/2005 8:22:15 PM Credit Card Deposit Approved! $20.00
    1/22/2005 8:22:08 PM Credit Card Deposit Requested $20.00
    1/20/2005 8:48:49 PM Signup Promo Chip Deposit Approved! $22.00
    1/20/2005 8:48:49 PM Signup Promo Chip Deposit Requested $22.00

    So where are these 4 free chips I used in a row? That's what I would like to know....What rule have I broken since I restarted my account? Ted would you really like to go this route with me? I agree totally, if I in fact did redeem 4 free chips in a row, please show me this......If it's true, then dont pay me...RULES ARE RULES....But given the above, I dont see it!!!!!!

    Above is the cashier log from YOUR casino. The gap between the deposits is due to playing at a Micro casino. I dont really care for the fact that you are calling me a RULE BREAKER!..... As far as contacting you...lol thats a damn joke. I asked to speak to a manager everytime that I talked to support, except when I talked to DANNY. I was told, manager isnt here, he is in a meeting. So how can I talk to you. I gave Virtual a couple of times to deal with this outside of the forums, but it was Virtuals Choice to.

    YOUR MOVE TED
     
    Last edited: Apr 3, 2005
  12. Apr 3, 2005
  13. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    Hey Thakid, did you win this $55 on the free $55 chip that Virtual was offering? If so, why isn't that showing in your records there? I'm on your side here, I think you made your share of deposits considering it's Virtual, it's just that I thought I read somewhere it was a free chip you managed to cash out on?
     
  14. Apr 3, 2005
  15. slotchik

    slotchik Dormant account

    Occupation:
    Marketing
    Location:
    USA
    How did you get TWO 200.00 chips for free???
     
  16. Apr 3, 2005
  17. universexf6

    universexf6 Dormant account

    Occupation:
    Harakiri
    Location:
    A Country Called Full Of Geld
     The best choise to avoid any conflict with Virtual is just forgetting
    about them.

    We should remind outselves there always tends to be smoke where
    there is suspcious fire. And it is kind of a casino's responsilibity why
    this thread is often filled with the hubbub about them. Sloven casino
    is best to be avoided.
     
    Last edited: Apr 3, 2005
  18. Apr 3, 2005
  19. uungy

    uungy Dormant account PABnononaccred PABnoaccred PABaccred

    ____________
     
    Last edited: Apr 3, 2005
  20. Apr 3, 2005
  21. virtualted

    virtualted No longer working for Virtual

    Location:
    Costa Rica
    refresh your memory

    thakid2u,
    To refresh your memory, on Feb 1 we sent a mailer out with two free chip offers on it. One for 30.00 and another for 50 if you sent in a coment to the casino about the new down load. On feb 2 you redeemed "next50" for 50 dollars, and a few hours later redeemed next 30 for 30, with out making a deposit. Than lo and behold on feb 14 you redeemed a free chip "bemine" for 50 still with no deposit, than on march 24 you redeemed cleo55, with still no deposit. That would add up to 4 straight free chips without depositing. You were eligible for the first 50, but not the other 135 you cheated the casino out of.
    Since you said we should not pay you, I think you should take the 55 we are sending you and give it to Bryan, for using up his bandwidth, and I thing that you should pay the 135 that you were not eligible for to the other forums where you also were wasting their time.

    UNICORN 40
    Since you are so informed, Please list the player or players that had a legitimate cash out not paid to the in the last year and half since I have been there. It would be a disgrace if you could not prove your aligations and would make you sound as ignorant as Lanidar, if you just make aligations and inuendo. Waiting for the players names.
    Ted
     
  22. Apr 3, 2005
  23. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    The logs clearly show that 3 promo chips were received but wait,something is missing. Why doesnt the promo chip ie CLEO55 shown in the logs. I understand that this free chip is what the player is withdrawing now. Nevertheless,there seem to have been deposits slotted between the promos and unless they have not been played at all,the player should be entitled to winnings from the promo chips.

    Ted,how on earth can a player get so many free chips,two of them $200. Baffling,given the size of the deposits.
     
  24. Apr 3, 2005
  25. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Ted,

    Its okay if what you are saying is true but why didnt the logs show it? Or am I missing something.
     
  26. Apr 3, 2005
  27. grabherp

    grabherp Dormant account

    Location:
    Austria
    cashier

    Ted, is it so difficult for the IT specialists to add a few lines in the code which makes sure that another free chip can only be redeemed if in the meantime a deposit was made? Shouldnt be that big deal. Would safe you and also the gamblers a lot of trouble. and also your free chips should appear in the logfile, else its quite useless!

    My 2 cents
    grabherp
     
  28. Apr 3, 2005
  29. unicorn40

    unicorn40 Dormant account

    Occupation:
    cold storage warehouse worker
    Location:
    Ontario, Canada....
    Oh Ted...

    Why would I post anyones name on here?

    That's what some 'casino managers' are famous for doing. :rolleyes:

    As far as 'allegations' are concerned... I would think anyone that has read the popular gambling forums can decide for themselves if the numerous complaints of 'non payment' issues with Virtual are valid or not.

    Granted, the complaints are fewer than they were since 'you' became the 'Virtual mouthpiece', but I refuse to buy that 'ALL' of them were fraudulent or the player was at fault, as you constantly claim.

    The poor reputation that Virtual has deservedly attained over the last 3-4 years will take a lot longer to undue than the time since you have been involved.

    And your critical and mocking comments aimed at certain individuals won't enhance or improve that reputation either, IMO.

    I seriously doubt that berating and sarcastic comments towards people that are critical of your casino will help improve the image of Virtual in a positive way.
     
  30. Apr 3, 2005
  31. slotchik

    slotchik Dormant account

    Occupation:
    Marketing
    Location:
    USA
    Uni,
    I doubt he wants you to post names, but send him the USERID of a player that needs things straightened out..I'm sure he'll look into it. Otherwise, it's unfair to make allegations without the backing up. If you know someone that has been slighted, tell us here ( not his name ) and then tell the player to PAB or post his story....

    As far as writing a code to prevent free chips...it can be done and SHOULD if a player shouldnt use it. If not, then in the verbage for the chip, ( when you redeem ) it should say. If a deposit hasnt been made since your last chip, no winnings can be derived from it....or something to that effect.

    Also, when someone wins a 200.00 chip in a forum, Ted, YOU should be the one to say only ONE free chip can be won from any contest in the course of a year. If he won that 200.00 chip because he bid on it, then he shouldnt of been able to win again, regardless of he is friends with the forum owner ( which is even MORE a reason not to apply that chip!! )
     
    Last edited: Apr 3, 2005
  32. Apr 3, 2005
  33. bAdSmoker

    bAdSmoker Experienced Member

    Occupation:
    Secret.... Shhhh...
    Location:
    USA
    Are you kiddin?

    This guy runs a casino?

    I'm glad i dont play RTG.
     
  34. Apr 3, 2005
  35. lanidar

    lanidar Dormant account

    Occupation:
    retired
    Location:
    Avenel, New Jersey

    Is that Teddy Boy and Danny Boy doing the NUMA NUMA?

    You must register/login in order to see the link.
     
  36. Apr 3, 2005
  37. Thakid2u

    Thakid2u Dormant account

    Location:
    Indiana
    I m lost about 2 $200 free chips, The 2 $200 entries were deposit matches.
    Ted if indeed what you say is true, then once again why is it that some RTG's including yours would let players redeem more than one coupon? Is this the casinos way of trying to have a "back door" out of paying future winnings? Like someone stated, what's so hard about adding that feature? I would think that would prevent alot of hassle, but that's me and I dont run a casino.

    If this is indeed the problem, then why would I be able to make a deposit? You dont seem to have this problem when I deposit!!!! Why would 3 of your support people not catch this? Why would DANNY not say anything about this the 2 times I talked to him?

    In regards to the $55, go ahead and keep it. Like I said from the get go, it's not about the money. If I indeed did BREAK THE RULES, fine then it's my mistake and I am man enough to admit that. My wife and I use this computer so, that very well could be. Without having anything in the cashier log, it would be hard to know. If you feel it necessary to give this money to Bryan as being a waste...lol then go ahead, but make sure you help him go after the others that "so called" waste his space. If you think you have that much power...lol

    I havent resorted to name calling, so why would you still insist on calling me a cheater? Would it make you feel better if I came down to your level and called you an asshole? I am above that sorry!!!! This just shows the level that you put yourself on and the casino. If you think I should "pay" back money that I wasnt entitled to, go ahead and make your move!!! You can go ahead and close my account, which by the way should have been done when I apparently used to many free chips, But you wouldnt do that until something like this happens.... What would happen if I just kept depositing? Would I be intitled to my deposits back, because your casino failed to follow your own rules and not enforce the rules? No wait your in the market of making money.

    Like I said and I will say it again, if in fact I did use to many free chips, then I broke the rules and should not be paid. If that's the case then maybe I should be entitled to any deposits made after I "Broke the rules". Im not asking for this, but just a point on how shady this rule of yours and many others is.....
     
  38. Apr 3, 2005
  39. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    In this whole time you haven't asked her whether she's opened an acount at this casino? If she has, that's definately breaking the T&C right there
     

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