1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

VIP isn't paying either!

Discussion in 'Casino Complaints - Non-Bonus Issues' started by doodle2576, Jun 6, 2007.

    Jun 6, 2007
  1. doodle2576

    doodle2576 Webmaster

    Occupation:
    Online Affiliate
    Location:
    United States
    I'm in the same boat with not getting paid. I requested a payout on 04/29 from VIP and have yet to receive anything. I was told a week ago that the $500.00 check was finally sent on May 18th. I have my doubts though since I still haven't received it after 19 days. I also had a $1,000.00 payout requested that they cancelled and put back into my account. They said I could get it via e-check. That money is still showing as pending in my account after a week. All I get is excuses from them.
     
  2. Jul 5, 2007
  3. JJs053

    JJs053 Dormant account

    Occupation:
    typist
    Location:
    california usa
    VIP lounge

    Has anyone been paid yet from VIP lounge, pertaining to withdraws back in Feb, 07?

    I have been sending emails every other day and getting the same old thing. They are telling me some bank has my money, and when they found out it was from online gambling, they froze it. It seems tho anything after Feb., is going thru fine so I don't understand.

    Even tho, they keep sending promos almost every week to come play. I also noticed, this is the first year, since using Jackpot Factory in 5 years that I didn't get any credits for my birthday. In the past, they always put in atleast 200 credits. Just thought that was strange.

    Juanita
     
  4. Jul 5, 2007
  5. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek
    Unfortunately, long delays in receiving withdrawals seems to have become the norm (for USA players). If either of you haven't already done so... please contact the Jackpot Factory rep via PM.

    http://www.casinomeister.com/forums/members/jackpot-factory.html

    I don't know whether he can speed anything up or not, but at least you'll have assurance that they are aware and working on the problem.

    (I am assuming the 'VIP Lounge' mentioned is associated with JPF. There are far too many casinos named 'VIP'.... :) )

    Good luck!
     
  6. Jul 5, 2007
  7. Pinababy69

    Pinababy69 RIP Lisa

    Occupation:
    Crusader
    Location:
    Toronto, Ontario - Canada
    I'm confused too Mouse. I know the second poster is referring to the Jackpot Factory VIP Lounge, but is the OP referring to VIP.com (RTG), VIP Lounge Casino (RTG-Virtual Group), VIPCasino.com (the one using the English Harbour Software, whatever that is) or VIP Lounge (the Jackpot Factory version)? Totally confused.
     
  8. Jul 6, 2007
  9. JJs053

    JJs053 Dormant account

    Occupation:
    typist
    Location:
    california usa
    VIP

    I'm talking about the Jackpot Factory version.

    Juanita
     
    1 person likes this.
  10. Jul 6, 2007
  11. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    The root cause of all of this is that a batch of withdrawals was screwed up by their processor such that they were identified as proceeds from "crime" (online gambling). They exist, but are held up in the banking system. While Jackpot Factory claim this is a temporary problem, upper management have steadfastly insisted that the PLAYER, not the CASINO take the hit from this debacle, and that players will NOT be paid by alternative means UNTIL the Jackpot Factory group recovers the funds from their processor.
    This is clearly the case, otherwise we would not have had these complaints in the first case - it would be more the case that complaints about receiving payments by the "wrong" method, rather than not at all, would flourish.

    Jackpot Factory are supposed to have solved this a while ago, by recrediting the funds to the casino account and getting the player to request an alternative withdrawal, such as by Ecocard - even this does not seem to go smoothly, again due to the casino's reluctance to lose control of money they have yet to receive back from the original processor.
    They do themselves no favours, as they are sending a clear message to current US players that if the banks/DoJ seize further funds (as is increasingly likely with the ending of the 240 day periond of grace), it is the player's problem.
     
    1 person likes this.
  12. Jul 15, 2007
  13. tintan1

    tintan1 Dormant account

    Occupation:
    Pre school teacher
    Location:
    California
    refuse cashing out

    its funny because evrything happened to me 2 on the thatg month February.... I also ask for my winnings which was $18,000 and i was waiting for 2 weeks and finally it arrived but guess what? they told me they have to hold it because apparently when i applied for dispute some of the transactions were disputed from them. So i told them that i will pay them but they have to release my winnings and fund the check. They refuse






     
  14. Jul 15, 2007
  15. cynthial

    cynthial Boo

    Occupation:
    Fireproofing
    Location:
    Albuquerque
    Hi Tintan1,
    If that is your real street address up there then you should probably go into usercp and remove it from your profile. You never know who is viewing this. :eek2:
     
  16. Jul 24, 2007
  17. keyswitch

    keyswitch Dormant account

    Occupation:
    sales
    Location:
    sugarloaf key, florida
    I am also waiting for $34,500 from wildjack (jackpot factory group) and am getting the same frozen funds story. Maybe the should go on the not recommended list so others won't wind up in the same boat. :mad::mad::mad:
     
  18. Aug 21, 2007
  19. JJs053

    JJs053 Dormant account

    Occupation:
    typist
    Location:
    california usa
    Vip

    After sending the Vip another email yesterday and hearing the same old stuff, I got one this morning telling me they had "found" my 200 and to call them to have it put back into my acct.

    I called, they said it would show up in a couple of hours and I could call them back and they would flush it and a check would be issued. It can take up to 21 days for the check to get to me. I feel like i'm starting all over again..:) But, we shall see.

    Has everyone else got all of their lost money yet?

    JJ
     

Share This Page