VIP cuts me off when I'm winning

steversee

Dormant account
I lost 26k today at VIP, but when I win (I've done well other times at VIP) they cut me off at about 10k. anyone else experience this??
 

tim5ny

Quit Gambling
steversee said:
I lost 26k today at VIP, but when I win (I've done well other times at VIP) they cut me off at about 10k. anyone else experience this??
:confused: They shut you down when you're on a streak.. yet you gave them 26k today? At your level of play, I'm sure that you can find a casino that'll treat you better than that.
 

steversee

Dormant account
raol said:
What do you mean when you say that they "cut you off"?? Disconnects or what?
They don't let me play that game any more - I get a 'this game is unavailable' error message. Usually I can go back to the same game a few days later, but not while I'm hot.
 

players

Dormant account
Play at casino on net. I have won alot from them. Only bad thing is you have to wait 5 days for a cash out.
 

thelawnet

Dormant account
steversee said:
I lost 26k today at VIP, but when I win (I've done well other times at VIP) they cut me off at about 10k. anyone else experience this??

Is this VIP Casino (Intercasino) or VIP Casinos?

either way sounds like they don't deserve your business.

Try Ladbrokes, you will be MUCH better treated.
 

bpb

Banned User - repeated violations of rule 1.14 (tr
PABnonaccred
PABnorogue
I will personally guarantee you that they aren't stopping you from playing a negative expectation game just because you are on a "hot streak".
 

rj314

Webmaster
I was at the Casino Affilaite Convention today and brought up this thread to the people at VIP. They said this is some automatic trigger that shuts the game down when a player wins, I think it is $8,000. It shuts that one game down for 2 days, but you can play other games. I asked why they would do this, and their answer was that it is to protect the "problem gambler". Uhm, but you don't "protect" him when he loses $26,000?

I don't understand what they are thinking, but you might consider 32Red which has a $5000 limit on blackjack, and they pay a cashout usually within 24 hours.
 

gfkostas

Ex-Bonus Whore
rj314 said:
They said this is some automatic trigger that shuts the game down when a player wins, I think it is $8,000. It shuts that one game down for 2 days, but you can play other games. I asked why they would do this, and their answer was that it is to protect the "problem gambler". Uhm, but you don't "protect" him when he loses $26,000?
If thats true they suck...... :cool:
 

tim5ny

Quit Gambling
If you want to protect the problem gambler... shut him down after a certain amount of losses in a particular day. Why shut him down when he's doing great? This kind of reasoning makes no sense at all given the fact that they never stopped a guy from losing 26k in a day.
 

gfkostas

Ex-Bonus Whore
I wonder sometimes if it makes sense to spend 26k :eek2: online when they will treat you like a king at a landbased casino.
 

tim5ny

Quit Gambling
True, but maybe he can afford to lose 26K everyday. Some people prefer to gamble in private and forego all the fluff and hoopla at the brick and mortars. To each his own I guess! :cheers:
 

gfkostas

Ex-Bonus Whore
tim5ny said:
True, but maybe he can afford to lose 26K everyday. Some people prefer to gamble in private and forego all the fluff and hoopla at the brick and mortars. To each his own I guess! :cheers:

But live you don't have to deal with this shit like cutting you off when you winning.....:puke:

If it's Cryptologic VIP casino am not impressed.
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
rj314 said:
I asked why they would do this, and their answer was that it is to protect the "problem gambler".
That makes a lot of sense actually - someone who keeps on winning is a huge problem - for the casino!! :D

I would eat my hat if this is VIP (Crypto) - not even they would pull such a stupid trick. This is almost certainly some other low-life outfit.
 

scrollock

Senior Member
rj314 said:
I was at the Casino Affilaite Convention today and brought up this thread to the people at VIP. They said this is some automatic trigger that shuts the game down when a player wins, I think it is $8,000. It shuts that one game down for 2 days, but you can play other games. I asked why they would do this, and their answer was that it is to protect the "problem gambler". Uhm, but you don't "protect" him when he loses $26,000?

I don't understand what they are thinking, but you might consider 32Red which has a $5000 limit on blackjack, and they pay a cashout usually within 24 hours.
thats the kind of BS i have come to expect from some casinos (and sportsbook & pokerrooms aswell). the simple fact is that casinos are paranoid creatures and i'm sure they are locking you out while they are investigating nothing untoward is happening.

from a sportsbook perspective in the uk, if you have a large winning bet they will conduct an investigation and will usually cough up within 3 days, however if your bets are so large that this regularly happens, then the bookie will make arrangements to prevent this happening all the time.

maybe you could ask VIP do a similiar thing for you as it does appear that you are a high roller, and judging by some of the threads on here recently, that although MG casinos cant interfere with the actual game, there is certain aspects of control over the software they do have.

if VIP are unwilling to do this, then this raises certain questions, i guess the most important one from everyones point of view, is this function of the software because the theory of software being streaky is actually fact and not a theory.

the other question is, if this is in place to protect problem gamblers, then why doesnt it stop at a similar amout when your losing ?
 

bing

Dormant account
He is talking about VIP Casino that uses Cryptologic Software. Same thing happens at Omni casino and I would venture to say any Cryptologic Casino. You can win 4 hands in a row at max bet(if you are playing higher table limits in the $xxxx's) and it will become game unavailable for about a 24 hour period. The only workaround to this is if you were playing single player blackjack at 500-5000 spread and won four $5000 hands in a row and get cut off, you could then move on to the multiplayer blackjack game or the multihand blackjack game and continue playing until you win more max bets in a row and then get cut off again. I spoke to Daryl I believe at Omni Casino regarding this, and he said it is to protect the casino and is a common feature among all the online casinos out there(that I dont believe as it has never happened to me at Acropolis and 32red who take large bets and dont cut you off when you are winning). In my opinion it is a very shady thing to do as it does not work both ways. If you are going to cut me off when I win $20,000 in 4 hands you need to cut me off when I lose $20,000 in 4 hands. But nothing you can really do to stop this behaviour except limit your play with them.
 

scrollock

Senior Member
bing said:
He is talking about VIP Casino that uses Cryptologic Software. Same thing happens at Omni casino and I would venture to say any Cryptologic Casino. You can win 4 hands in a row at max bet(if you are playing higher table limits in the $xxxx's) and it will become game unavailable for about a 24 hour period. The only workaround to this is if you were playing single player blackjack at 500-5000 spread and won four $5000 hands in a row and get cut off, you could then move on to the multiplayer blackjack game or the multihand blackjack game and continue playing until you win more max bets in a row and then get cut off again. I spoke to Daryl I believe at Omni Casino regarding this, and he said it is to protect the casino and is a common feature among all the online casinos out there(that I dont believe as it has never happened to me at Acropolis and 32red who take large bets and dont cut you off when you are winning). In my opinion it is a very shady thing to do as it does not work both ways. If you are going to cut me off when I win $20,000 in 4 hands you need to cut me off when I lose $20,000 in 4 hands. But nothing you can really do to stop this behaviour except limit your play with them.
my apologies to the MG vip lot.

and a thumbs up to this daryl guy at omni for his honesty.

personally i dont think this is to shady, as all forms of gambling tend to have some kind of house limit or winnings cap. but as i said most places will usually come to some kind of arrangement to accomodate you if it is something that happens regularly.

what does surpise me is that this is the crypto VIP casino, i thought they were meant to cater for the "high roller" ?
 
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