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Question Viggoslots Casino

Discussion in 'Online Casinos' started by thebigs, Jun 5, 2018.

    Jun 5, 2018
  1. thebigs

    thebigs Senior Member

    Occupation:
    part time argos slave lol
    Location:
    roscommon ireland
    Even though i have tried to block e-mails from this crowd im still receiving them.
    How the hell could any casino survive by giving you a huge wager free cash bonus and also 170 free spins wager free.It would be the deal of the century.
    I will not presume that they would happily take your deposits and if you are lucky not pay but if someone out there has joined,deposited and had no hassles with a withdrawal i would be a little bit amazed.

    1000 € WAGER FREE BONUS AND 170 WAGER FREE SPINS
    Don´t miss out on this amazing offer!


    Make a deposit on Viggoslots before midnight today and get, in addition to a total bonus up to 1000 €, 170 free spins. Everything completely wager free!


    Play our popular games Gonzo's Quest, Starburst and Reel Rush, many more.

    Best of all is that you can play from your computer, your tablet and your mobile.


    Viggoslots always provides the best wager free offers, the fastest withdrawals and the nicest customer support. Constantly awesome promotions and competitions.


    Welcome to try us!
     
    Last edited by a moderator: Jun 21, 2018
  2. Jun 5, 2018
  3. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    only did a Ts and Cs skim but I must be missing something
     
  4. Jun 5, 2018
  5. Cody7

    Cody7 Newbie member

    Occupation:
    Fisherman
    Location:
    Deep Sea
    They accept aussies and seem to have all the right proceedures in regards to banned providera for us ect.

    Im really curious if this is a reoutable casino as id love to join and deposit

    Any info peeps
     
  6. Jun 5, 2018
  7. goatwack

    goatwack Denny, two is great, but three is a crowd CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    With outlandish offers like 1000 wager- free I'd have my reservations :laugh:
     
    dionysus likes this.
  8. Jun 5, 2018
  9. thebigs

    thebigs Senior Member

    Occupation:
    part time argos slave lol
    Location:
    roscommon ireland
    My point exactly Mr Goaty thats why i started the thread because any casino would go bust within hours with legitimate offers like this.
     
    goatwack likes this.
  10. Jun 5, 2018
  11. Tengil

    Tengil Senior Member

    Occupation:
    -
    Location:
    Finland
    Thepogg.com has this crap casino blacklisted (and for some very good reasons).
     
    Jasminebed, Cody7 and thebigs like this.
  12. Jun 5, 2018
  13. PatrickNess

    PatrickNess Full Member

    Occupation:
    nope nope
    Location:
    na na na
    Dr. M.J. Hugenholtzweg
    Viggoslots Casino: a.jpg,Jun 5, 2018
     
    Cody7 likes this.
  14. Jun 21, 2018
  15. Jaroslav

    Jaroslav spammy McSpam Face

    Location:
    Malta
    Hi thebigs,

    I hope this message finds you well.

    I am really sorry if you still received emails even though you do not want to.

    Please contact our friendly support via live chat or send us email to This email is not visible to you. and we will unsubscribe your contact from our promotional emails.

    blah blah blah more promotional bullshit blah blah blah

    Have a great day,

    Your Viggoslots.
     
    Last edited by a moderator: Jun 21, 2018
  16. Jun 21, 2018
  17. Jaroslav

    Jaroslav spammy McSpam Face

    Location:
    Malta
    Hi Cody7,

    I hope you are doing good today,

    If you still did not make an account, please do so. We will be more than happy to have you in our Viggo community.

    If you have any questions, please contact us directly via our Live chat or send us email to This email is not visible to you. and we will be more than happy to get back to you as soon as possible.

    Have a great day,

    Your Viggoslots.
     
    Last edited by a moderator: Jun 21, 2018
  18. Jun 21, 2018
  19. Jaroslav

    Jaroslav spammy McSpam Face

    Location:
    Malta
    Hi goatwack,

    I hope you have a great Thursday,

    There is nothing easier than check <spam> and you will see that even that our Welcome Package sounds too good, it's even better! :)

    Cheers,

    Your Viggoslots
     
    Last edited by a moderator: Jun 21, 2018
  20. Jun 21, 2018
  21. Jaroslav

    Jaroslav spammy McSpam Face

    Location:
    Malta
    Hi Tengil,

    Thank you for your comment.

    ThePogg site blacklisted Viggoslots for reasons, which have nothing in common with the fact, how we treat our players or not.

    After we asked for the reason of blacklisting Viggoslosts, we were told that we are blacklisted due to unsolved complaints raised with ThePogg by our players so we have asked be provided by Duncan all of them. Once we solved all the complaints and asked to be removed from the blacklist we were told that it is because of our sub licence which is connected to more whitelabels and some of them do not cooperate with ThePogg at all. What we did? We moved to another licence, where it is just us and asked The Pogg again. Unfortunately we were told once more than we will stay blacklisted, because our ex colleagues wrote on their own to ThePogg their opinions and even though we took actions on it and fired all the people connected to this incident we were told again that we cannot be removed from the blacklist and again we were told that the problem is not that Viggoslots is doing something which is not good, but that there might be connections between us and ''someone'' who does not care what ThePogg thinks.

    If you would like to get another opinion on Viggoslots, you are welcome to check us on <snipped spammy shilly websites>or <snipped more bs> where you can find more information about Viggoslots.

    In case you have more questions, do not hesitate to contact us anytime on This email is not visible to you. or directly via our Live chat.

    Have a great day,

    Your Viggoslots
     
    Last edited by a moderator: Jun 21, 2018
  22. Jun 21, 2018
  23. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Here we go, from viggoslots t&c's:

    - Bonus money is non-cashable, meaning bonus(es) rewarded since previous deposit will be deducted from balance upon processing withdrawal.
    - Cash bonuses, both with and without wager requirements have a maximum allowed withdrawal of x5 the bonus amount.

    - Scroll down a few lines and then they say this: Bonuses that come with a deposit requirement have no limits on withdrawals if not otherwise stated but the deposited amount needs to be played through at least 4 times in order to prevent bonus abuse.
    So which is it. 5x bonus amount or no limit? :confused:
    - For wager free spins that come with a deposit requirement maximum possible payout is 250€ or equal in other currency.

    EDIT: Deposits made with Skrill or Neteller does not qualify for deposit bonuses.


    So not really a super fantastic offer. :rolleyes: You still have to wager your deposit minimum 4x, so it gives them some advantage. And if you deposit lets say EUR20 and take a 100% cash bonus, the max you can withdraw is EUR120. Not really that enticing when you think that is less than a WL on DOA @ EUR0.09.

    Plus daily withdrawal limit EUR2K / monthly 5K.

    Run, run to the hills! :D
     
    Last edited: Jun 21, 2018
    Jasminebed, Mouche12 and theapple like this.
  24. Jun 21, 2018
  25. ThePOGG

    ThePOGG Meister Member webmeister

    Occupation:
    Casino Affiliate
    Location:
    UK
    Sadly this isn't quite an accurate reflection of the issues with ViggoSlots or their interactions with ThePOGG. This is going to be a long post so settle in.

    -------------------

    First, ViggoSlots were added to the Blacklist because they ran on the Danguad Ltd license. For those who have followed this group in recent times you'll be aware of some absolute scorchers of complaints that have come up.

    Here's a couple where Danguad operators changed their terms after players won to justify non-payment of the win (we caught them out as we were monitoring their terms pages ;) ):

    - You must register/login in order to see the link.
    - You must register/login in order to see the link.
    - You must register/login in order to see the link.

    Here's one where a Danguad licensee appears to have faked evidence in a complaint (the bet that they claim the player made that exceeded the max bet term was impossible on the game in question and the operator just stopped responding when this was pointed out):

    - You must register/login in order to see the link.

    Here's one where a Danguad licensee have decided it's okay to free roll an entire country (they'll let players sign-up and deposit but won't pay out winnings):

    - You must register/login in order to see the link.

    In short, these aren't trivial issues, there have been a clear cluster of operators who want to engage in patently unfair practices gravitate towards this license and the license holder is very clearly taking no interest in policing the activities of their licensees. We have very solid reason to view operators that are part of this group as 'high risk to players'.

    -------------


    So let's move on to the activities of ViggoSlots themselves. When they found out they were Blacklisted, a couple of Viggoslots representatives decided to go on a little trolling mission on Facebook. They sent abusive messages to our team and went around posting vague statements about ThePOGG being "blacklisted" on other Facebook accounts that have mentioned us.

    A few things to say about this. Firstly, these people weren't open or honest about posting as representatives of Viggoslots. It was my own work that spotted something off about the comments, because the personal Facebook accounts that were making the posts were also liking posts associated with Viggoslots. You can see what we found here - You must register/login in order to see the link.

    Next, one of the people in question then decided to email us and threaten a lawsuit against us due to "personal discrimination". This person was wholly convinced that the company would be funding their legal action.

    And finally in this section I'd like to address the claims the Viggoslots rep makes that the people responsible for this activity are "ex colleagues", obviously implying that they were fired. This simply isn't a particularly believable claim. One of the accounts involved changed the surname on the account shortly after we made our own post highlighting their activity so that both of the accounts then had the same surname. That account contacted another affiliate on the 22nd of May trying to get the affiliate to promote Viggoslots. So they've been sacked, but they're still happy to do marketing work for free......

    This saga in itself would have been enough to warrant Blacklist status without the license association.

    -----------

    The change of license. Things get interesting here. The platform provider Netagame have two license clients that we're aware of: Danguad Ltd and Gammix STS B.V.

    Netagame are a white label platform provider. Now, up until recently the only client on the Gammix license that we've been aware of has been Sugar Casino. Unlike all the other Netagame clients, Sugar casino were actually responsive to complaints for a while and the rep emailed from both an @sugar and @netagame email address. This would certainly seem to indicate that Sugar casino and the Gammix license are the casino that Netagame actually run themselves. All the other Netagame partners that we've been aware of ran on the Danguad license. I could take a guess at the structure being used here. Would anyone else care to? Viggoslots moved from Danguad to Gammix.

    This isn't a problem in itself, but neither does it disassociate Viggoslots from the problem group. In fact it just comes over as a rather weak attempt to change nothing while claiming there's been a fundamental shift.


    ----------

    Resolving complaints - have Viggoslots spoken to us to manage a couple of complaints? Yeah. But that doesn't really give a clear picture as one of those complaints hasn't been appropriately or fairly managed in our opinion.

    - You must register/login in order to see the link. - the player made a single bet that exceeded their maximum allowed bet, AND IT LOST, yet the operator felt this was sound grounds to void all the winnings from the compliant's bets.

    This is a predatory enforcement of a max bet rule on what is very clearly a player error and one that cost the casino nothing. Effectively there has been no detriment caused here and the operator has just used this as a cash grab to get out of paying a four figure win.

    This by itself would be grounds for Not Recommended status.


    ----------


    And let's move on to "connections" to "someone who does not care what ThePOGG thinks". This issue is discussed here - You must register/login in order to see the link.

    To summarise that article, when we reviewed the Viggoslots affiliate program the contact email address provided on their site was "This email is not visible to you.". For those not familiar with this name Slotsmoon are one of two casinos represented by StayBet Affiliates (the other being Staybet). If you want to take a look at how this group treat players take a look here - You must register/login in order to see the link.

    Same story every time - the complaining player just isn't getting paid. We've even been told by this operator:

    That was over 2 months ago and players still haven't been paid and was offered up as an explanation 4 months after all the payment issues started cropping up. So updating their back office has already taken 6 months when their players are just expected to 'lump it' that the money they're rightly owed is withheld. Paying players isn't a matter of whether it's convenient or not.

    Returning to Viggoslots, why would they put the contact email address for one of their competitors in where potential advertising partners are going to try and contact them? This certainly hasn't just been a typo. So that leaves two plausible explanations - the teams for these groups are in someway connected or Viggoslots borrowed some code for their aff site from Staybet. Neither's good and frankly I've seen no other evidence to support the idea that the code's been copied in terms of design. Viggoslots have not been able to offer any explanation for this.

    It's also worth noting that the reps for both groups that we've interacted with all seem to have roots in Sweden. Just an interesting little coincidence.

    Staybet are Blacklisted for very good reason.

    This would be grounds for Blacklist status for Viggoslots all by itself.

    ----------

    Does anyone here feel that our grounds for maintaining Viggoslots Blacklist status is in question?

    I'll be frank, I'm sick to the back teeth of dealing with the drama that this lot create because of their own poor business decisions and business practice. But there you have it, another hour spent cleaning up the mess that Viggoslots have made. Sadly there's been a bit of that to do behind the scenes as well each time we make clear that we're not going to change our position.

    TP
     
    Last edited: Jun 21, 2018
  26. Jun 21, 2018
  27. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    I won't clog this up by quoting thePOGG but the information therein is absolutely correct - this lot are shysters and their business ethics a sick joke. Viggoslots is merely the latest turd squeezed out of this 'group' - whichever name they are using of late. Take note of the above information, and I think the tripe posted by 'Jaroslav' further endorses it.

    On a brighter note, I can see Bryan's been at the url's and e-mail addies….:D
     
    Mouche12, NeverLucky and lotusch like this.
  28. Jun 22, 2018
  29. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Is this another writing project for Leon Twatski? :p
     
  30. Jun 22, 2018
  31. goatwack

    goatwack Denny, two is great, but three is a crowd CAG

    Occupation:
    Stuntman
    Location:
    Londonia
    Turns out my Thursday was pretty average as it happens

    :(
     
    Mouche12 and Harry_BKK like this.
  32. Jun 23, 2018
  33. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    It would appear so according to what I read.
     

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