Resolved Videoslots: Won over €1000 then banned!

Award winning Videoslots is reviewed by Casinomeister

bebo67

Ueber Meister
PABnonaccred
MM
Joined
Jun 22, 2013
Location
Ontario Canada

danofthewibble

Senior Member
Joined
Jan 2, 2018
Location
UK
They must of, but in private?

They don't need to give a reason for a ban, other than it being their decision.

They have hinted that he was acting as part of a group abusing the system, or unwittingly caught up in the same, but other than that, nada.
 

smart_croatia

Senior Member
PABnoaccred
Joined
Dec 12, 2017
Location
Croatia
They don't need to give a reason for a ban, other than it being their decision.

They have hinted that he was acting as part of a group abusing the system, or unwittingly caught up in the same, but other than that, nada.

I wasn't part of any group I got banned before that ticket battles started, and they didn't say that in "my thread"
 

johnnybagel

Full Member
Joined
Mar 4, 2019
Location
Manchester
Hi Maestro9,

We done our investigation on your account and the rest of them. Unfortunately, the support was not updated in time for your case. However, the conclusion we came to is that you are innocent in this case. The money you won, came from the bug that was generated by the people taking advantage of it, technical you wouldn't have won this money without them.
But, in this case, we have decided to honour your win due to all hassle you gone through.

Your account has been reopened and winnings reinstated.

Once again we apologise for this mess.

Best regards,
Team Videoslots.

Fantastic decision VideoSlots! Great to see
 

greylady

Behind every great man is a woman rolling her eyes
Joined
Jan 30, 2017
Location
Scotland
so i hering this last week paid battle gemix. was in postion to win money when i see this screen name vicky16 with over 300spins. max you can get with 3 rebuys is 160. i reported it to chat well game was in progress. then to support then to rep here. took a week. they gave me 20th place. 4.98$ can less than battle cost so now i read this how many other battles where these cheats in. that i paid. looks like i have to file pab.if you see there reply in haste they did things. because so many promos going on at the same time they cant keep up.samdog21

Something similar happened in Gonzo's Quest a couple of weeks ago, someone had over 3500 spins in a battle.
 

Supababe

Opinions Meister!
CAG
mm1
Joined
Aug 10, 2016
Location
Lancashire, UK
Something similar happened in Gonzo's Quest a couple of weeks ago, someone had over 3500 spins in a battle.

I have been wondering why it’s been impossible to place for the last two weeks. I’ve had 2/3 prize winning finishing positions (I.e 5fs) in all that time.
Or perhaps just my luck at the moment x
 

greylady

Behind every great man is a woman rolling her eyes
Joined
Jan 30, 2017
Location
Scotland
I have been wondering why it’s been impossible to place for the last two weeks. I’ve had 2/3 prize winning finishing positions (I.e 5fs) in all that time.
Or perhaps just my luck at the moment x

Fingers cross your luck improves now that VS are in the know of what is happening.
 
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