Resolved Videoslots: Won over €1000 then banned!

Chipkin9

I'm not a Senior
Joined
May 23, 2013
Location
Tyrone, Ireland
There ya go. The torches can be left in the braziers, pitchforks in the hay bales and MaxD gets a lie in.....:D:D

Thank goodness for that, I opened the thread and was ready for a good lynching.

Good to see a positive outcome for a change.. now we can all be chill and relax :cool:
 
Award winning Videoslots is reviewed by Casinomeister

samdog21

Senior Member
PABnononaccred
PABaccred2
PABnoaccred2
MM
Joined
Dec 9, 2017
Location
jacksonspoint ontario canada
so i hering this last week paid battle gemix. was in postion to win money when i see this screen name vicky16 with over 300spins. max you can get with 3 rebuys is 160. i reported it to chat well game was in progress. then to support then to rep here. took a week. they gave me 20th place. 4.98$ can less than battle cost so now i read this how many other battles where these cheats in. that i paid. looks like i have to file pab.if you see there reply in haste they did things. because so many promos going on at the same time they cant keep up.samdog21
 

bebo67

Ueber Meister
PABnonaccred
MM
Joined
Jun 22, 2013
Location
Ontario Canada
What I was going to write, when I just did a W, was @Team.Videoslots. You guys have been hacked a few times. Not any fault of you, but sounds like some really smart people out there. You have to be 5 steps ahead or hire one of them :)
 

samdog21

Senior Member
PABnononaccred
PABaccred2
PABnoaccred2
MM
Joined
Dec 9, 2017
Location
jacksonspoint ontario canada
they ned more support i dont know if you know this but Thursday they had happy hour freebies goin .this new jackpot thing called rounders where you move up to the final thats what buddy was talkinabout. where he won large . they cant keep up thats the problem. hey iam stil loyal all the way at vs. but they want to run all this at same time need more people whatchin the scammers.samdog21.
 

bebo67

Ueber Meister
PABnonaccred
MM
Joined
Jun 22, 2013
Location
Ontario Canada
they ned more support i dont know if you know this but Thursday they had happy hour freebies goin .this new jackpot thing called rounders where you move up to the final thats what buddy was talkinabout. where he won large . they cant keep up thats the problem. hey iam stil loyal all the way at vs. but they want to run all this at same time need more people whatchin the scammers.samdog21.
Well they were watching, that is how they got caught. It could of been huge!
 

Team.Videoslots

Award Winning Casino rep
Joined
Jul 23, 2018
Location
Malta
Hello everyone,

@colinsunderland Of the tickets we didn't manage to stop, they funded the battles with more money than it should have had.

@samdog21 Please send an e-mail to videoslotsteam@videoslots.com and we can at least take a look regarding the Battle and if it has already been dealt with :)

@bebo67 Indeed so and, hopefully, we can manage to stay ahead instead of hiring :)

Best regards,
Team Videoslots.
 

Aryol

Experienced Member
Joined
Nov 15, 2018
Location
DE
I won in the 7sins rounders a ticket for the first round, but when I tried to join I got a popup and my ticket is gone and I was not registered. I told this the support, they tried there best (so best greetings to them as they were always friendly and also had nice small talks with them :)) and said they will update me with e-mail "tomorrow latest". This was 2 days ago and no update.

So I might ask if I will get now nothing as you had problems with bug abusing players?

//
@Team.Videoslots
 

bebo67

Ueber Meister
PABnonaccred
MM
Joined
Jun 22, 2013
Location
Ontario Canada

danofthewibble

Senior Member
Joined
Jan 2, 2018
Location
UK
They must of, but in private?

They don't need to give a reason for a ban, other than it being their decision.

They have hinted that he was acting as part of a group abusing the system, or unwittingly caught up in the same, but other than that, nada.
 

smart_croatia

Senior Member
PABnoaccred
Joined
Dec 12, 2017
Location
Croatia
They don't need to give a reason for a ban, other than it being their decision.

They have hinted that he was acting as part of a group abusing the system, or unwittingly caught up in the same, but other than that, nada.

I wasn't part of any group I got banned before that ticket battles started, and they didn't say that in "my thread"
 

johnnybagel

Full Member
Joined
Mar 4, 2019
Location
Manchester
Hi Maestro9,

We done our investigation on your account and the rest of them. Unfortunately, the support was not updated in time for your case. However, the conclusion we came to is that you are innocent in this case. The money you won, came from the bug that was generated by the people taking advantage of it, technical you wouldn't have won this money without them.
But, in this case, we have decided to honour your win due to all hassle you gone through.

Your account has been reopened and winnings reinstated.

Once again we apologise for this mess.

Best regards,
Team Videoslots.

Fantastic decision VideoSlots! Great to see
 

greylady

A greyhound loves you more than you love yourself!
Joined
Jan 30, 2017
Location
Scotland
so i hering this last week paid battle gemix. was in postion to win money when i see this screen name vicky16 with over 300spins. max you can get with 3 rebuys is 160. i reported it to chat well game was in progress. then to support then to rep here. took a week. they gave me 20th place. 4.98$ can less than battle cost so now i read this how many other battles where these cheats in. that i paid. looks like i have to file pab.if you see there reply in haste they did things. because so many promos going on at the same time they cant keep up.samdog21

Something similar happened in Gonzo's Quest a couple of weeks ago, someone had over 3500 spins in a battle.
 

Supababe

Opinions Meister!
CAG
mm1
Joined
Aug 10, 2016
Location
Lancashire, UK
Something similar happened in Gonzo's Quest a couple of weeks ago, someone had over 3500 spins in a battle.

I have been wondering why it’s been impossible to place for the last two weeks. I’ve had 2/3 prize winning finishing positions (I.e 5fs) in all that time.
Or perhaps just my luck at the moment x
 

greylady

A greyhound loves you more than you love yourself!
Joined
Jan 30, 2017
Location
Scotland
I have been wondering why it’s been impossible to place for the last two weeks. I’ve had 2/3 prize winning finishing positions (I.e 5fs) in all that time.
Or perhaps just my luck at the moment x

Fingers cross your luck improves now that VS are in the know of what is happening.
 
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