@Mark31288 - I get that you were alarmed that you had a massive win that was pending - it is 100% normal that large wins take longer to process. If VS's support couldn't explain that effectively, well our members could have and this thread would be more celebratory instead of 7 pages of accusations and casino shaming.
Additionally, please put this into perspective. When did you win this? This week? C'mon, we have had some players taking weeks to chase down winnings - or better yet, piece-mealed with the attempt to make you play your winnings back. I honestly think that Videoslots is an amazing casino - and I am pretty disappointed that a few people here did not point this out. Me thinks there is an agenda afoot.
I'm happy you chose Videoslots over some clip shot joint like
Bronze Casino, or Osiris Casino. This would have been an entirely different thread - and you'd be crying in your beer by week's end.