Ok so I posted a few weeks ago that I had SOW requested at videoslots and after a bit of a struggle The info I sent was accepted ......(sorry cant remember the thread it was in, anyway kept depositing but thought I would deposit a little less because I CBA with this verification all the time.
On a bit of a losing streak so decided to go on live chat ask for a loyalty chip, fine the CS agents said I will forward to loyalty department.
A few hours late I received an email from support with an attachment of my bank statement with deposits circled asking where they had come from
Coincidence or was it because I asked for a free chip.........
Anyway I emailed them pretty angry asking why on earth my documents where accepted a few weeks ago and a few hours after asking for a free chip all of a sudden they want to know the ins and outs of a ducks arse.
Told them if they suspect I am a money launderer then report me.
Received an email back explaining why they needed it i.e gambling commission blah blah blah so I returned the email stating they had already had all they have requested of me and I wont be sending anymore, I dont need to gamble that much or even stay at videoslots.
Half an hour late I received another email of them but this one was markedly different it came from the fraud department, yes so big header in the email FRAUD DEPARTMENT, is this supposed to scare me? Anyway just a heads up really because it appears they have moved on from locking peoples account who ask for a free chip (Nates thread), it appears they have now decided to go over your source of wealth with a fine tooth comb, something they should have done in the first place!!
I can 100% prove where that money came from but I am sorry but this is just getting ridiculous now.
On a bit of a losing streak so decided to go on live chat ask for a loyalty chip, fine the CS agents said I will forward to loyalty department.
A few hours late I received an email from support with an attachment of my bank statement with deposits circled asking where they had come from
Coincidence or was it because I asked for a free chip.........
Anyway I emailed them pretty angry asking why on earth my documents where accepted a few weeks ago and a few hours after asking for a free chip all of a sudden they want to know the ins and outs of a ducks arse.
Told them if they suspect I am a money launderer then report me.
Received an email back explaining why they needed it i.e gambling commission blah blah blah so I returned the email stating they had already had all they have requested of me and I wont be sending anymore, I dont need to gamble that much or even stay at videoslots.
Half an hour late I received another email of them but this one was markedly different it came from the fraud department, yes so big header in the email FRAUD DEPARTMENT, is this supposed to scare me? Anyway just a heads up really because it appears they have moved on from locking peoples account who ask for a free chip (Nates thread), it appears they have now decided to go over your source of wealth with a fine tooth comb, something they should have done in the first place!!
I can 100% prove where that money came from but I am sorry but this is just getting ridiculous now.