Videoslots Promotion Issue

zellie

Senior Member
Joined
May 21, 2016
Location
UK
I got an offer for 100% bonus and 150 extra spins on Dead or Alive at Videoslots on 29 April. I deposited and tried to activate the spins first, it wouldn't allow whilst I had an active bonus. So I played, lost deposit, cancelled the bonus and tried to activate the spins again. It still wouldn't allow, same message due to active bonus.
Spoke to chat who sounded very efficient, agreed said it was an issue with it thinking the bonus is still active and they would email the relevant dept. The next day 30 April I spoke to chat again who said they are very busy and strict with the queue and I would hear from them eventually. Its 2 May now and I still haven't heard from them. Am I being too impatient? I just want to play the spins.
 

zellie

Senior Member
Joined
May 21, 2016
Location
UK
Cheers I've had a look around there seem to be a few Mr Vegas threads. I don't see anything relevant to this issue, do you have a link to the thread as your link leads to the Mr Vegas Casino page.
 

chiya

Senior Member
PABnononaccred
Joined
Nov 7, 2012
Location
Earth
I wouldn't hold my breath in getting a response from VS. Last time I had an issue with them and they said they'd get back to me via email... Well, they DID get back to me; TEN days later.
 

pinnit2014

Meister Member
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
Possibly a sign up bonus? (well, it's not really a bonus, it's cashback)

If you've 7k a month to deposit i wouldn't be sticking it through VS to be honest for that reason: they don't give AFAIK anything back bar the battles etc.
 

zellie

Senior Member
Joined
May 21, 2016
Location
UK
I deposit very sporadically and not much, usually £20 or £30, I think this one was probably to encourage me to play there more, but I need to be in the mood to spin. Also I tend to use quite a few different places for some variety.
 

Jono777

Ueber Meister
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
Possibly a sign up bonus? (well, it's not really a bonus, it's cashback)

If you've 7k a month to deposit i wouldn't be sticking it through VS to be honest for that reason: they don't give AFAIK anything back bar the battles etc.

Sounds like one of their 'snail mail' type flyers they used to send out monthly or so.

You know, the ones we've not seen in about 2 years :p
 
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