Official Videoslots presents Battle of Slots!

[Mr_Slot5]

Well this is fun...not.

Being asked for captcha after pretty much every battle before trying to join a new one, but the thing is I can't even see what it is it's asking me to click on. Come on VS sort this out!

 

[asidea]

Can't register on Jack buggy stalk, but no are u human at leasr

 

[SteveBr]

Have those of you having problems contacted support? I'd suggest live chat but also emailing them at videoslotsteam@videolsots.com

I doubt you'd get an emailed reply before Monday but at least they'd have your details.

 

[Mr_Slot5]

Further to above, the captcha seems to be based on click rate...seems sensible until you realise in order to join the battles you need to toggle between the sub menus in the battle lobby in order to refresh to join a battle with spaces left. D'oh

 

[SteveBr]

Also:

When you contact them make sure to give them your IP address.
From this page it seems likely the only way you will be be able to get past the Captcha requests is if Videoslots mark your IP address as safe:

You do not have permission to view link Log in or register now.

You can check your IP address at

You do not have permission to view link Log in or register now.

 

[Mr_Slot5]

Also:

When you contact them make sure to give them your IP address.
From this page it seems likely the only way you will be be able to get past the Captcha requests is if Videoslots mark your IP address as safe:

You do not have permission to view link Log in or register now.

You can check your IP address at

You do not have permission to view link Log in or register now.

Why should we have to do the work to mark our IP address as safe?

Completing one or 2 captchas should be sufficient for them to see that.

 

[dionysus]

Also:

When you contact them make sure to give them your IP address.
From this page it seems likely the only way you will be be able to get past the Captcha requests is if Videoslots mark your IP address as safe:

You do not have permission to view link Log in or register now.

You can check your IP address at

You do not have permission to view link Log in or register now.

vs said no


Unfortunately all our customers are having to go through this Captcha process, we are unable to set individual customers a status


ok, ty

 

[deleted_user-20231116]

Come on, this is bullshit. It often takes too many clicks to enter a battle, so the captcha spam prevents you from joining.

I'll just go harass the live chat if @Team.Videoslots doesn't reply here soon.

 

[Mr_Slot5]

Come on, this is bullshit. It often takes too many clicks to enter a battle, so the captcha spam prevents you from joining.

I'll just go harass the live chat if @Team.Videoslots doesn't reply here soon.

Yep it's definitely based on click rate, not had it once since I started leaving 5 seconds or so between clicks. Thing is, it's hard to get into battles doing this.

 

[SteveBr]

Well, going by the problems many people are having it is clearly not working properly.

From the link above, it states if customers are having such a problem it is down to the host.

 

[paul7388]

vs said no


Unfortunately all our customers are having to go through this Captcha process, we are unable to set individual customers a status


ok, ty

Lol not all them. Still working fine on mobile here.

ButXP runs out soon so bed time then.

 

[SteveBr]

Lol not all them. Still working fine on mobile here.

ButXP runs out soon so bed time then.

Same, I've not one had one yet either (I click like a bastard to get in each battle too so it can't just be down to rate limiting)

 

[Scott1baird]

just got banned on mobile too lol.

 

[Reelsoffun]

getting a bit ridiculous, joined then had to click on resume battle then banned again joke how can you join a battle without clicking a couple of times within a few seconds they need to sort this out, I was gonna have a play with real funds as well but sod that....

 

[Pixie]

vs said no


Unfortunately all our customers are having to go through this Captcha process, we are unable to set individual customers a status


ok, ty

Can`t go through the Captcha process if we can`t see the whole picture only a small part

 

[Reelsoffun]

Well they will have certainly saved a lot of rewards money this weekend now we have to play so slowly.

 

[deleted_user-20231116]

I'm talking to live support, and they are saying mobile works fine when they try, but they also get this problem on desktop, and they apprently don't know why.

 

[Mr_Slot5]

I'm talking to live support, and they are saying mobile works fine when they try, but they also get this problem on desktop, and they don't know why.

Can't talk to live chat without being asked to go to whatismybrowser, as if the issue is on my end..

I would hazard a guess (i'm no techie) that their DDOS protection will have click rate sensitivity settings and someone from their tech department has set them too high. No doubt they won't be around until tomorrow morning to sort it out.

 

[geordiecolin]

Solution. Use incognito mode
Edit. It worked once for me then back to square one

 

[dionysus]

Can`t go through the Captcha process if we can`t see the whole picture only a small part

honestly, you can just click any pic and itll go through; least here it does, i just click first image and submit and it accepts it

 

[deleted_user-20231116]

Solution. Use incognito mode
Edit. It worked once for me then back to square one

Yes, that wouldn't solve anything since the issue isn't on your side.

 

[DreamRJ]

The site is totally broken

Seems people have been having this issue for hours now. This is not good.

@Team.Videoslots - Is not even active this weekend and has not even replied once in this thread.......... Not good at all.

I hope you decide to extend the battle weekend for this downtime...........

 

[Mr_Slot5]

Does anyone know if activating rewards works yet? Dave said earlier not to activate as they weren't registering? Not willing to waste rewards if this is the case.

 

[Kroffe]

Does anyone know if activating rewards works yet? Dave said earlier not to activate as they weren't registering? Not willing to waste rewards if this is the case.

No clue, sorry.
But site seems to be back to working order for me now.
Not seen the "are you a bot" page for a while now and battle lobby seems to have sped up a bit.
Probably jinxed it by saying this tho.

 

[deleted_user-20231116]

No clue, sorry.
But site seems to be back to working order for me now.
Not seen the "are you a bot" page for a while now and battle lobby seems to have sped up a bit.
Probably jinxed it by saying this tho.

You jinxed it, just got it.

This is so dumb. I really cant be bothered to try and play like this.