Videoslots - Newly Accredited

Videoslots is reviewed by Casinomeister

DreamRJ

Out of this world!
MM
Joined
Jun 6, 2013
Location
RJVille UK
How long does it take to get the wheel spin for completing all trophies in a slot?

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All I got so far was a blue wheel! I hope that is not correct. I thought you got a red wheel?
 

Jono777

Ueber Meister
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
How long does it take to get the wheel spin for completing all trophies in a slot?

View attachment 153901

All I got so far was a blue wheel! I hope that is not correct. I thought you got a red wheel?

You will do mate :thumbsup:

It is a bit of an erratic situation. I have had the red credit within an hour, I have also waited till the following day on occasion.

Luck of the draw Dream but defo with 24 hours :)
 

pinnit2014

Meister Member
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
How long does it take to get the wheel spin for completing all trophies in a slot?

View attachment 153901

All I got so far was a blue wheel! I hope that is not correct. I thought you got a red wheel?
normally a few hours in my experience; once waited nearly a day mind you

Dunno why it's not automated like the others though - must need to manually allocate those 5 FS :p
 

DreamRJ

Out of this world!
MM
Joined
Jun 6, 2013
Location
RJVille UK
normally a few hours in my experience; once waited nearly a day mind you

Dunno why it's not automated like the others though - must need to manually allocate those 5 FS :p

I know right.... The wheel Bronze, Silver, Gold and Diamond always get done within 1 hour maximum! All the blue wheels are instant! Makes no logical sense.

I am still waiting, it still has not been credited either! :(

Is there anyway to toggle or filter the achievements so you can see which slots you have completed all trophies in? I can not find any option for it?
 
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Slottery

Senior Member
PABnoaccred
MM
Joined
Aug 21, 2017
Location
Malta
Makes me think they look at your overall play and stake / loss then decide what values to award you in terms of free spins on which game etc....

That's made for sure but most of the companies been able to automize this kind of simple task quite many years ago.
 

JkG

Lady Loser of House Losealot of The Lost Islands
Joined
Apr 5, 2016
Location
Ireland
Any VS reps here?

What TF is going on that all of a sudden I can withdraw to the card I've deposited from for the last god knows how many years ( and yes it's updated always)

The video slots c.s was SO bad. No help at all. Told me I need to deposit from another method again, to be able to withdraw!?! I don't have multiple bloody cards ..wtf is this guy's?? Why can't I withdraw like I always did ???

Attached are my last deposits all from same card as trying to withdraw onto, also attached at my withdrawals and latest refusals this morning (and one since also not on there )

No one will tell me what Wirecard is either . First I've seen that in there .

Refuses to allow me to withdraw a rightful win ...and then am given the reason above by poor C.S

Videoslotd has become absolutely AWFUL of late .also attached awful VS c.s chat support
 

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Video_Poker_Pro

Full Member
Joined
Dec 3, 2020
Location
Sweden
Any VS reps here?

What TF is going on that all of a sudden I can withdraw to the card I've deposited from for the last god knows how many years ( and yes it's updated always)

The video slots c.s was SO bad. No help at all. Told me I need to deposit from another method again, to be able to withdraw!?! I don't have multiple bloody cards ..wtf is this guy's?? Why can't I withdraw like I always did ???

Attached are my last deposits all from same card as trying to withdraw onto, also attached at my withdrawals and latest refusals this morning (and one since also not on there )

No one will tell me what Wirecard is either . First I've seen that in there .

Refuses to allow me to withdraw a rightful win ...and then am given the reason above by poor C.S

Videoslotd has become absolutely AWFUL of late .
@Team.Videoslots
 

Reelsoffun

When it comes to gambling, timing is everything.
Joined
Feb 24, 2018
Location
UK
Makes me think they look at your overall play and stake / loss then decide what values to award you in terms of free spins on which game etc....

I would say that's how it should be really? At least be based of stakes for that game.

Why should someone that completes ALL on a slot with average stake of 20p get the same as someone who completed it with an average stake of £3 ?

Some sort of reward based on average stake would be by far the fairest way to do it, for the casino and player.
 

sueyh

Senior Member
Joined
Apr 12, 2014
Location
New Zealand
I did

Have had zero reply
This is weekends. I think they will reply you on Monday Europe time.
I understand you are frustrated, but CS is quite clear that the bank rejected inwards payment, I don't think that is VS fault.
I know you were able to withdraw to that card in the past so you think it is strange that you cannot do this time, but trust me, that happened with me on a few different casinos, main reason is I believe banks sometimes change their policy regarding to inwards payment to the credit/debit card.
Also it happened to me that the bank rejected the inwards payment from casino A, but accepted the payment from casino B, but a few months later, the bank starts to reject the inwards payment from casino B too.

CS suggested to talk to your bank, so why don't you do it? Ask them if they are rejecting international inwards payment to credit/debit cards.

Though one thing strange is why CS did not recommend to use bank wire transfer, you don't need to make another deposit to withdraw by the bank transfer, all you need to do is verifying your bank account by submitting the bank statement with your name and address on.

The best thing you can do while you are waiting for team VS response, talk to your bank, explain them what happened with VS or if you don't want to tell the bank about gambling, simply tell them you were bringing funds from oversea merchant to your debit/credit card but you were informed by the merchant that the bank rejected the inwards payment.
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
This is weekends. I think they will reply you on Monday Europe time.
I understand you are frustrated, but CS is quite clear that the bank rejected inwards payment, I don't think that is VS fault.
I know you were able to withdraw to that card in the past so you think it is strange that you cannot do this time, but trust me, that happened with me on a few different casinos, main reason is I believe banks sometimes change their policy regarding to inwards payment to the credit/debit card.
Also it happened to me that the bank rejected the inwards payment from casino A, but accepted the payment from casino B, but a few months later, the bank starts to reject the inwards payment from casino B too.

CS suggested to talk to your bank, so why don't you do it? Ask them if they are rejecting international inwards payment to credit/debit cards.

Though one thing strange is why CS did not recommend to use bank wire transfer, you don't need to make another deposit to withdraw by the bank transfer, all you need to do is verifying your bank account by submitting the bank statement with your name and address on.

The best thing you can do while you are waiting for team VS response, talk to your bank, explain them what happened with VS or if you don't want to tell the bank about gambling, simply tell them you were bringing funds from oversea merchant to your debit/credit card but you were informed by the merchant that the bank rejected the inwards payment.
Theres no way a rejected payment from a bank would be processed back the same day. I would be amazed if thats what the cause of this was.
 
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sueyh

Senior Member
Joined
Apr 12, 2014
Location
New Zealand
Theres no way a rejected payment from a bank would be processed back the same day. I would be amazed if thats what the cause of this was.
It happened with me. One day I made a withdrawal before bed time, it was approved, went happily to bed, got up in the morning, when I logged in, I saw the money was back to my casino account. That was a few years ago when the withdrawal with visa took around 24 hours to reach my bank account, nowadays, the payment processor are using visa direct. What is happening with banks normally is any inwards payment is blocked and it went straight back to the sender, so I don't see why it cannot happen on same day.

I'm not saying I'm 100% sure "bank reject" is the cause, there could be another issue, that's why I said it is a good idea to talk to the bank to see if that is the cause.
 

JkG

Lady Loser of House Losealot of The Lost Islands
Joined
Apr 5, 2016
Location
Ireland
Theres no way a rejected payment from a bank would be processed back the same day. I would be amazed if thats what the cause of this was.

This has never happened me even on Saturdays and Sundays the money goes directly into my visa almost immediately.

What ever they're spinning here is b.s.
And she wasn't very good at it either
 

JkG

Lady Loser of House Losealot of The Lost Islands
Joined
Apr 5, 2016
Location
Ireland
It happened with me. One day I made a withdrawal before bed time, it was approved, went happily to bed, got up in the morning, when I logged in, I saw the money was back to my casino account. That was a few years ago when the withdrawal with visa took around 24 hours to reach my bank account, nowadays, the payment processor are using visa direct. What is happening with banks normally is any inwards payment is blocked and it went straight back to the sender, so I don't see why it cannot happen on same day.

I'm not saying I'm 100% sure "bank reject" is the cause, there could be another issue, that's why I said it is a good idea to talk to the bank to see if that is the cause.
It's definitely not as colinsunderland said .

I've had no issues with two other casinos I was lucky with ! Neither one and that was last weekend and the weekend before !!!
This is pure weird
 

JkG

Lady Loser of House Losealot of The Lost Islands
Joined
Apr 5, 2016
Location
Ireland
Just checked it there from earlier when I instead requested a bank transfer to my IBAN. Hasn't been rejected by VS yet so ... bank transfer ( to a/c visa attached to) is allowed and takes longer - but return to my visa card instantly isn't? Still seems mighty odd that they push so much about only being able to deposit and withdraw to the same method but the c.s was trying to get me to deposit more via a different method in order to take my winnings out that way !? Hmmm?

:confused::confused:
 

sueyh

Senior Member
Joined
Apr 12, 2014
Location
New Zealand
Just checked it there from earlier when I instead requested a bank transfer to my IBAN. Hasn't been rejected by VS yet so ... bank transfer ( to a/c visa attached to) is allowed and takes longer - but return to my visa card instantly isn't? Still seems mighty odd that they push so much about only being able to deposit and withdraw to the same method but the c.s was trying to get me to deposit more via a different method in order to take my winnings out that way !? Hmmm?

:confused::confused:
I have talked with my bank about this issue, and there is nothing strange about bringing money into your bank account via bank transfer when you cannot do that via visa withdrawal to the same bank account. I am using bank transfer for my withdrawal to the bank account that is attached to my visa debit that I use as a deposit, because my bank doesn't accept inwards visa payment from VS and a few other casinos. You don't know it is another issue or bank rejection until you talk to your bank.

When it happened to me, I talked to my bank and my bank confirmed me that is the case, and as far as I know many banks are starting to reject international visa inwards payment from non-sanction merchant, also I was told not by a casino but by my bank, in some casinos I can use visa withdrawal, and some casinos I cannot, because every casinos use different payment processing company. If the money is from non-sanction merchant or country through visa inwards payment, it will be rejected.

I know how you feel, I have been there, when it happened to me first time, it was with another casino, not with VS and I just assumed it was stalling tactic from the casino, when it happened second time I talked to the bank and I learned it is not a stalling tactic from a casino, it is the policy the bank is taking.
 

JkG

Lady Loser of House Losealot of The Lost Islands
Joined
Apr 5, 2016
Location
Ireland
But I just said I never used bank transfer before, so it shouldn't work the opposite way since that's one thing most casinos are so strict on . My bank had nothing to do with it it because money is coming and going on there all weekend with no issues. .and I still haven't received my withdrawal to the bank via this bank transfer so until that happen....?

Ugh never mind

My :drink:needs a refill 😆
 

sueyh

Senior Member
Joined
Apr 12, 2014
Location
New Zealand
But I just said I never used bank transfer before, so it shouldn't work the opposite way since that's one thing most casinos are so strict on . My bank had nothing to do with it it because money is coming and going on there all weekend with no issues. .and I still haven't received my withdrawal to the bank via this bank transfer so until that happen....?

Ugh never mind

My :drink:needs a refill 😆
Many casinos allow "bank wire transfer" as a withdrawal option even if the player never deposited using bank wire.

I never deposited using "bank wire" in any casino but I don't have any problem with a withdrawal via bank wire transfer, and I am doing that for a few years now so you can relax. Bank wire transfer can be done only on a business day so you have to wait until Monday or Tuesday, but pretty sure you are not able to reverse, so just wait a day or two more. Unless if you used "trusty" which I'm not familiar with since that option is only available in Europe, and I believe a transaction via trusty can be done on weekends(?).
I'm pretty sure you will get your money soon, so enjoy your drinking.:cheers: Congrats on your winning.
 
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