Videoslots - Newly Accredited

pinnit2014

Meister Member
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
Defo mate, bin that crappy clash of spins and run an extra battle night, even if it is low RTP games

Blue wheels were "awesome" for low rollers and NOT just digging out the 4 wins in a row ones either, actually building them up thru regular play / loyalty and once you had 4-5 you'd maybe make a tenner which would give an hour or so extra playtime.

Talking about the wheels which had £1 / £3 / £5 cash prizes as well as 10/15/30 spins where it would actually land on them and not just 10p spins or bloody useless battle tickets which we see all too often these days.

I am no expert but I'm sure this cutback or whatever they want to call it hasn't saved that much really, penny pinching if I'm honest.

Memories of the good old days sigh!!

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Next you'll remind us of the time at Xmas they had the 50 quid a week for a tenner deposit (if you took the halloween slot)

Those Red's are now loaded with 5p spins :p
 
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pinnit2014

Meister Member
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
hi @Team.Videoslots

Any idea when paypal withdrawals will be fixed? i asked live chat nearly a couple hours ago, they werent sure but didnt think long. Still can't withdraw (and paypal is my main withdrawal method). :)
What did they say about Paypal?

Reason being @Team.Videoslots i have a Paypal w/d from the other day that, tho processed, hasn't hit my account. CS said 'wait 3 days' -i've never had a PP w/d take anymore than a few minutes let alone 3 days - would have been nice if CS had mentioned if there are any issues with PP
 

spoo42

Senior Member
Joined
Nov 24, 2017
Location
Earth
I went to withdraw to paypal earlier this afternoon and noticed it was missing as an option - chat said something about problems with paypal withdrawals and that it was removed for the time being but didnt think it would be long till it was back up again. Still isn't as of now.. not sure what the problem was though , so could be related maybe?

I agree, ive never waited 3 days for paypal ever.. once processed its there straight away. Its my method of withdrawal, so unless i want to withdraw by the only other option 'bank', thatll take days, so id rather paypal was sorted. :)

(i last made a little withdraw to pp beginning of week , 4 days ago and that was fine)
 

Team.Videoslots

Award Winning Casino rep
Joined
Jul 23, 2018
Location
Malta
Hi @pinnit2014 & @spoo42 ,

Unfortunately, the Paypal issue is still going on. Our technical team is working with Paypal to figure out the root of the problem and trying to find a resolution to it.

For now, I can only advise to wait. Once the issue has been fixed, all the withdrawals should be paid out normally.

We apologize for the inconvenience.

Best regards,
Team Videoslots
 

pinnit2014

Meister Member
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
Hi @pinnit2014 & @spoo42 ,

Unfortunately, the Paypal issue is still going on. Our technical team is working with Paypal to figure out the root of the problem and trying to find a resolution to it.

For now, I can only advise to wait. Once the issue has been fixed, all the withdrawals should be paid out normally.

We apologize for the inconvenience.

Best regards,
Team Videoslots
Thanks - though as Spoo said i wouldn't be keen on doing a bank transfer (not done one of those for years) so could you not let folk who have a debit card on file, use it as a w/d method rather than the 3-5 day bank transfers?
 

spoo42

Senior Member
Joined
Nov 24, 2017
Location
Earth
I switched my withdrawal method to visa card and it was sorted pretty quickly and got my withdrawal. I like PayPal, but I'm happy with visa too now there's the speedy direct. :)
 

pinnit2014

Meister Member
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
I switched my withdrawal method to visa card and it was sorted pretty quickly and got my withdrawal. I like PayPal, but I'm happy with visa too now there's the speedy direct. :)
Do you need to contact customer service or can you do on the site? - Just keeps showing 'not first in, first out' (or something like that :laugh:) when i see the other options
 

spoo42

Senior Member
Joined
Nov 24, 2017
Location
Earth
Do you need to contact customer service or can you do on the site? - Just keeps showing 'not first in, first out' (or something like that :laugh:) when i see the other options

Sorry for delayed reply!.. well, what i did was, because i hadn't used my most recent card yet, i had to deposit something so it was registered on the site, then i uploaded card image for it to be verified (which took less than a minute from doing), then i went onto chat and asked them to switch my paypal to visa. They said it had to be sent over to those who deal with that - but i found once i left chat, i went to check visa - and it was already an option for withdrawing.. So i used it, had to wait a couple minutes as my withdraw was sorted and i had money shortly after. So about 6-7 minutes in total from depositing, speaking to chat, changing withdraw method, withdrawing and getting my money. :)
 

pinnit2014

Meister Member
PABnoaccred
mm1
Joined
Dec 13, 2014
Location
Glasgow and Home - N Ireland
Sorry for delayed reply!.. well, what i did was, because i hadn't used my most recent card yet, i had to deposit something so it was registered on the site, then i uploaded card image for it to be verified (which took less than a minute from doing), then i went onto chat and asked them to switch my paypal to visa. They said it had to be sent over to those who deal with that - but i found once i left chat, i went to check visa - and it was already an option for withdrawing.. So i used it, had to wait a couple minutes as my withdraw was sorted and i had money shortly after. So about 6-7 minutes in total from depositing, speaking to chat, changing withdraw method, withdrawing and getting my money. :)
Done...cheers, i thought you couldn't switch it ....

good to know my 50000x in Bonanza will be in my account at 8.45am now
 
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