Videoslots - Newly Accredited

[Supersmask]

From what I know @Slottery there is only one that controls credit checks in Sweden, and thats UC. My concern with this is that Video slots (i wonder if that will make a hyperlink) are doing it behind peoples back, when they don't know it. Rizk has right now asked me to do SOW in Sweden. They have not taken a UC Credit Check, I just checked. I politely told them, I don't want to do SOW as its too private imo. They thanked me, and told me that understand my reasoning. I don't get that choice with Video slots because I think they are afraid they'll lose a lot of customers, if they do it like it imo is supposed to happen. Talk to the player, tell him/her why they need this or that etc. That's all I'm asking for.

 

[wyder33]

Even if videoslots do it behind the players' backs (which is not right), if someone did not give them the tools to do it, there would be no problem today. I understand the Swedish government that it has opened up to technology and wants to make life easier for people and institutions, but there should be some restraint. It should not be that someone has access to information about me without my knowledge. Of course, I omit some services that work for the safety of citizens.

 

[Matti]

From what I know @Slottery there is only one that controls credit checks in Sweden, and thats UC. My concern with this is that Video slots (i wonder if that will make a hyperlink) are doing it behind peoples back, when they don't know it. Rizk has right now asked me to do SOW in Sweden. They have not taken a UC Credit Check, I just checked. I politely told them, I don't want to do SOW as its too private imo. They thanked me, and told me that understand my reasoning. I don't get that choice with Video slots because I think they are afraid they'll lose a lot of customers, if they do it like it imo is supposed to happen. Talk to the player, tell him/her why they need this or that etc. That's all I'm asking for.

There are 19 companies that have permission to perform credit checks. You can find the list here

You do not have permission to view link Log in or register now.

The OP in the other forum that started this debate has stated that he had done SOW so the credit check in this case was done after that.

 

[Tirilej]

There are 19 companies that have permission to perform credit checks. You can find the list here

You do not have permission to view link Log in or register now.

The OP in the other forum that started this debate has stated that he had done SOW so the credit check in this case was done after that.

I didn't see that. So it makes it a bit different.

I just wished that VS sometimes when they wrote their replies in here could give some more information. Don't you agree?
Not just about some risk-aptit but maybe calm us down and tell us that it won't be asked for randomly and that SOW will be the first option. That we shouldn't worry so much...bla bla.
I often wonder who is writing those messages.

I'm not that worried anymore

 

[Supersmask]

The OP in the other forum that started this debate has stated that he had done SOW so the credit check in this case was done after that.

I might be blind, but I don't see him stating they did a SOW before the UC?

 

[Matti]

I might be blind, but I don't see him stating they did a SOW before the UC?

My interpretation of this line in the last post is that they had done a SOW just like Rizk had done but it wasn't enough.

Tourettesguy:
"Videoslots sucks doin this, thay have done same thing

You do not have permission to view link Log in or register now.

did too, but obviously not enough."

 

[colinsunderland]

I didn't see that. So it makes it a bit different.

I just wished that VS sometimes when they wrote their replies in here could give some more information. Don't you agree?
Not just about some risk-aptit but maybe calm us down and tell us that it won't be asked for randomly and that SOW will be the first option. That we shouldn't worry so much...bla bla.
I often wonder who is writing those messages.

I'm not that worried anymore

I would have thought that made it worse, fully verified (using bank ID presumably), gone through SOW, and now a random credit check that the customer wasn't made aware of. If he wasn't verified then shouldn't have been playing, if he failed SOW/AML checks then shouldn't have been playing, so presumably he passed both of those. Therefore, what was the credit check for, VS stated it was to save sending documentation in, but what else is there they could ask for, from a fully verified and having completed SOW checks?

 

[Supersmask]

My interpretation of this line in the last post is that they had done a SOW just like Rizk had done but it wasn't enough.

Tourettesguy:
"Videoslots sucks doin this, thay have done same thing

You do not have permission to view link Log in or register now.

did too, but obviously not enough."

I think he meant my SOW from R izk.. Think he was responding to me, but never mind. My brain is fried, no more discussion for me

 

[Tirilej]

I would have thought that made it worse, fully verified (using bank ID presumably), gone through SOW, and now a random credit check that the customer wasn't made aware of. If he wasn't verified then shouldn't have been playing, if he failed SOW/AML checks then shouldn't have been playing, so presumably he passed both of those. Therefore, what was the credit check for, VS stated it was to save sending documentation in, but what else is there they could ask for, from a fully verified and having completed SOW checks?

Why it felt better for me was because if a SOW comes first then I can chose if I want to stay or leave and they won't get more information then what I'm prepare to give them.
If he had made a SOW first then it wasn't a random credit check, but one that showed something they couldn't ask for in a SOW.
It's not that easy to get hold of sensitive information as some people here are stating.

I got upset first because I remember how it was when they started to take SOW on every uk customer.
Then I realize that they must have learned their lesson

 

[Slottery]

Not sure what all is categorized as sensitive information here but quite a lot is available anonymously that person in question never know that it's been requested like last years declared tax information. In some countries these are just made available.

But don't really exactly know what everything is collected to that credit check but would imagine that what casinos could use are related to players income, possible unpaid bills, crimes committed and other such information which can give you idea about player.

 

[DreamRJ]

Just leaving this here for @Team.Videoslots - Have you heard back yet from Relax Gaming about Money Train slot coming back for the UK market?

Also That email I sent about a week ago or so still has not had a reply. That was about the Gamomat slots?

Thanks again in advance

 

[Team.Videoslots]

Hi @DreamRJ

We have not heard back from Relax, we will however chase this for you today.

Regarding your email, we will reply to that ASAP.

Br,
Team Videoslots.

 

[steveh35]

wrong thread oops

 

[dionysus]

Tuesday Madness

oh dear...fruit warp?

 

[spoo42]

Couple of questions here for anyone or @Team.Videoslots

I know that some of the achievements/trophies have wheels behind them - and I understand that obviously this isn't known, and it varies game to game.. But are there certain trophies there is *always* a trophy/achievement reward behind it ? Or is it totally random where they are ?

Secondly - I noticed something while looking at the achievements page - when i go to the bottom, I thought id check my xp level achievement - and it shows as the first image below , implying im just about to arrive at level 21.. But checking my actual profile page where it shows your xp - its showing that im barely into it.

Am i missing something here ? I know i often misunderstand things, but that one puzzled me.

 

[steveh35]

Couple of questions here for anyone or @Team.Videoslots

I know that some of the achievements/trophies have wheels behind them - and I understand that obviously this isn't known, and it varies game to game.. But are there certain trophies there is *always* a trophy/achievement reward behind it ? Or is it totally random where they are ?

Secondly - I noticed something while looking at the achievements page - when i go to the bottom, I thought id check my xp level achievement - and it shows as the first image below , implying im just about to arrive at level 21.. But checking my actual profile page where it shows your xp - its showing that im barely into it.

Am i missing something here ? I know i often misunderstand things, but that one puzzled me.

View attachment 117972

View attachment 117973

There always seems to be a trophy for a new games for three or four straight wins in a row.

 

[anddi32]

Secondly - I noticed something while looking at the achievements page - when i go to the bottom, I thought id check my xp level achievement - and it shows as the first image below , implying im just about to arrive at level 21.. But checking my actual profile page where it shows your xp - its showing that im barely into it.

Just some visual glitch. My xp-meter in archievements shows like 98% done in level 20 but truth is i'm just 100k away from level 21

 

[Team.Videoslots]

Hello @spoo42

Regarding achievements, not all trophies have rewards behind them and it varies depending on the game, should you want to know which trophies have rewards behind them, you will have to try and achieve them

The level trophies have nothing to do with the progress shown, it simply shows the amount of levels completed, 20 out of 21.

Best regards,
Team Videoslots.

 

[nikantw]

Couple of questions here for anyone or @Team.Videoslots

I know that some of the achievements/trophies have wheels behind them - and I understand that obviously this isn't known, and it varies game to game.. But are there certain trophies there is *always* a trophy/achievement reward behind it ? Or is it totally random where they are ?

Secondly - I noticed something while looking at the achievements page - when i go to the bottom, I thought id check my xp level achievement - and it shows as the first image below , implying im just about to arrive at level 21.. But checking my actual profile page where it shows your xp - its showing that im barely into it.

Am i missing something here ? I know i often misunderstand things, but that one puzzled me.

View attachment 117972

View attachment 117973

There always seems to be a trophy for a new games for three or four straight wins in a row.

No, definitely not always. For example Book of Oz 2, Reel Rush 2 and Doom of Egypt don't have a wheel under 4 wins. Also sometimes the trophies disappear and return later, so you may need to complete the task twice.

Golden rule is to leave if the game is cold, don't chase it if you are losing 100x bet already.

 

[CongoGB]

Have the CoS increased lately? Maybe I just had a lucky week, but got quite a lot (41), and actually made £28 from them!

I shall now go and lose that money fairly quickly...

 

[nikantw]

@Team.Videoslots , did you just disable the fun play at your casino?

 

[nikantw]

....I know that some of the achievements/trophies have wheels behind them - and I understand that obviously this isn't known, and it varies game to game.. But are there certain trophies there is *always* a trophy/achievement reward behind it ? Or is it totally random where they are ?
....

Also don't play Megaways or any other popular slots. 9 times out of 10 they don't have a blue wheel in 4 wins (or 100 wins or even 500 wins).

 

[nikantw]

LoL.
I got 2 blue wheels today. Cost was 40 euro. Win was a 1.00 battle ticket (I lost) and 30 free spins that paid ........ 0.00!

Edit: One more wheel, 15 euro cost, one losing 1.00 battle ticket

 

[spoo42]

I got a blue wheel today , though i can't recall which game it was.. landed on a 1euro battle ticket lol entered a 1euro battle but got nowhere.

Well ive got the closest to the 2500xp requirement that ive got in about 3-4 months or so. Sat around 2100.. funds now gone and little chance of being able to play now for the next week or so. Have deposited the top end of what im willing to spend of around £200, and while not expecting to meet those requirements , its a shame i still cant beat them with a decent amount of wagering/deposits/spins. Still think those increases were far too much, but never mind. Maybe my luck will increase or return soon!

 

[dionysus]

I got a blue wheel today , though i can't recall which game it was.. landed on a 1euro battle ticket lol entered a 1euro battle but got nowhere.

Well ive got the closest to the 2500xp requirement that ive got in about 3-4 months or so. Sat around 2100.. funds now gone and little chance of being able to play now for the next week or so. Have deposited the top end of what im willing to spend of around £200, and while not expecting to meet those requirements , its a shame i still cant beat them with a decent amount of wagering/deposits/spins. Still think those increases were far too much, but never mind. Maybe my luck will increase or return soon!

Probably going to be a dull Christmas of slotting in the Dio household too.
Likely to lose my XP for tunries and will have very little, if not no, slotting funds - presents and all that jazz to buy.. pricey month.
Really hoping VS drops in a little something in cm contest wise; i dont think the do xmas gifts seeing as no loyalty dept.