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English is second for me but its pretty straightforward lol, I'm nervous to even play anymore or fall asleep while logged in haha, I must of pissed them off somehow to acutally say they don't want me to play there as much.

Forgot, last time they email this letter was because i reversed a withdrawal, but it was to add more to the withdrawal so thought they forgot about me, ugh, guess not lol. Oh well find somewhere less stressful to play apparently
I'm not usually logged on long enough for them to even consider kicking me off
 
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I'm logged in most times but not playing and they can see that. I just cant be bothered to log in and out all the time. So I let them log out for me. Maybe this is a new behaviour for him, and they are concerned?
im in cm about 16 hrs a day, and logged in longer, so if im here, my VS is logged in in another tab
same - i let the system boot me
 
I'm logged in most times but not playing and they can see that. I just cant be bothered to log in and out all the time. So I let them log out for me. Maybe this is a new behaviour for him, and they are concerned?
It's just a bit sanctimonious on any casino's part, to deem his behaviour as potential problem gambling when not even playing. Surely a cursory glance at his play history would reveal that there's long gaps of inactivity :laugh:

For all they know, players might just be entranced by their News section, or in wonderment at the site's layout :D
 
im in cm about 16 hrs a day, and logged in longer, so if im here, my VS is logged in in another tab
same - i let the system boot me
I was going to say the same about being logged in here too. I never log out any where. Facebook, gmail, here, casino. Lol. It's annoying to have to keep logging in. HOJ, you can be logged in for I think 8 hours inactive before they shut you down. VS? I think a half hour 45 minutes unless they have the sng's going, and then it for the whole duration. I remember when I first started playing at VS, they had this annoying " reality check" that would keep popping up after 30 minutes. That was about 3 years ago.
 
We have recently noticed that you have been spending more time on our site
That is saying his playing pattern has changed. Which is cause for concern, and I get that.
I never read any where that he said he was dormant, because if he was he would be logged out due to inactivity. Anyways nun my business :)
 
I'm not at all in favour of this increasing intrusiveness, personally.

As I've said in another thread, even if someone is a problem gambler they need to admit it to themselves first and want to get help. Not coerced with a cattle prod. All this stupid nonsense does is rile and frustrate the average punter.

I wouldn't mind, but in a lot of casino's cases it won't even be done out of genuinely altruistic reasoning. It'll be to avoid a potential fine by showing due diligence over RG awareness.
 
We have recently noticed that you have been spending more time on our site
That is saying his playing pattern has changed. Which is cause for concern, and I get that.
I never read any where that he said he was dormant, because if he was he would be logged out due to inactivity. Anyways nun my business :)

I have been logging in to videoslots daily for over 5 + years, no joke, everyday i log in and play something, all these years....so no there is no change in anything, spending the same, these emails are targetting something I am unaware of and have been playing for 9 hrs today, so guess they should close my account because they think I should be somehwere else.
 
@Team.Videoslots , i was doing a little bonushunt and collected some bonussen.

When i opend MYSTERY WHEEL( without any chance on gambling the free spins) ,i got this message(see print)

How is that possible without gambling/collecting the free spins.

View attachment 110014

There are a few providers that do not have a "Bonus Recovery" system in place which is the reason why you can bonus hunt on slots to begin with since if you get a disconnection during a bonus and load the slot back up, it would continue from where it was left off in the bonus.

Red Tiger, Merkur, Bally Wulf, and Gamomat have no such system so you can not do a bonus hunt on them.

Since they don't have that feature, the instant you get the bonus, it grabs a bunch of RNG numbers for all of the spins + any retriggers that you get at once so it looks like it is predetermined, but the spins were still randomly picked.

As for Mystery Reels - Megaways™ , It does say this in the game rules what happens if you don't watch the bonus ( In your case when you got it, you moved to another slot... )

BONUS AUTOCOMPLETE
If the player loses connection to the game, closes the game or restarts the game during the WHEEL FEATURE, the Bonus will auto-complete by following the Best Gamble Strategy.

The Best Gamble Strategy is to always gamble unless 20 or 30 Free Spins have been won.

The game RTP is calculated based on the Best Gamble Strategy.
 
I'm starting to think your a vimpire mate lol do u ever sleep
My excuse 2 weeks of night shifts
we've an ongoing bet who logs in more active hours without going insane*


*insanER
 
It has to be a first though a casino trying to stop people from playing and using their site and depositing, a sort of Gerald Ratner move for the 21st century.

Whatever next Tesco asking if you really need to buy all those items in the trolley and would you like to spend less money in the store by putting some of the items back and saving your pennies.
 
It has to be a first though a casino trying to stop people from playing and using their site and depositing, a sort of Gerald Ratner move for the 21st century.

Whatever next Tesco asking if you really need to buy all those items in the trolley and would you like to spend less money in the store by putting some of the items back and saving your pennies.
I....kinda understand
bit like the bartender saying 'i think youve had enough tonight, sir'

error comes when then the analogy becomes the bartender says, 'i dunooooo, weren't you in here yesterday?'
 
I....kinda understand
bit like the bartender saying 'i think youve had enough tonight, sir'

error comes when then the analogy becomes the bartender says, 'i dunooooo, weren't you in here yesterday?'
I would say it's more like I notice you have been in this bar for four hours now and had two orange juices do you think you might have a drink problem?
 
I would say it's more like I notice you have been in this bar for four hours now and had two orange juices do you think you might have a drink problem?
well, except the OP did say 'have been playing for 9 hrs today' - ie drinking screwdrivers, not orange juice
 
well, except the OP did say 'have been playing for 9 hrs today' - ie drinking the wine, not sampling the water
If he deposited say £10 and had a nice win why should he not use that money for 9 hours if he chooses if it's a rainy day or evening and he is bored, if VS are really that concerned then introduce an automatic log off after what they deem is a concerning time and say you can't log in again for xx hours.
 
If he deposited say £10 and had a nice win why should he not use that money for 9 hours if he chooses if it's a rainy day or evening and he is bored, if VS are really that concerned then introduce an automatic log off after what they deem is a concerning time and say you can't log in again for xx hours.
well, as I say, I see both sides
I play for long, long hrs
in the same vein, people would kvetch if the casino WERENT taking any action
 
There's a difference between saying we have noticed you have been on our site for xx hours or you have reversed your withdraw do you have a gambling problem to we have tools available for you to use to control your gambling have you ever used this part of the site why not take a look next time you online.
 
I got that email twice when I was playing there.
Both times I was logged in pretty much the same as any other week. I would be logged in from around this time every day until midnight or a bit later, as I would just leave it logged in and play battles as and when.
Both times though my deposits had dropped substantially for that week. So no problem being logged in a long time when I was losing £2k. Problem when I was logged in and didn't play/played £100 in the week. Anyone cynical might think that they were using the email to remind me they were still around to entice me to deposit ;)
 
I would like to know who is winning the clash of spins.

Team videoslots, why don’t you post the clash of spins winners on Monday?
The way you used to post the top race winners....

Would be nice to see who is on the top of those lists?

Or I’m not looking in the right place?
 
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