Videoslots - Newly Accredited

[Team.Videoslots]

Hi @mina1929,

We are working on fixing it together with Thunderkick, it has the highest priority and it should not be that much longer.

Best regards,
Team Videoslots.

 

[mina1929]

Hi @mina1929,

We are working on fixing it together with Thunderkick, it has the highest priority and it should not be that much longer.

Best regards,
Team Videoslots.

Thanks for the fast reply

 

[robby811]

Thanks for the fast reply

No Problem

 

[mina1929]

No Problem

Thanks Sir Robby

 

[robby811]

Thanks Sir Robby

NP VIP

 

[Scott1baird]

Not sure if this is for everyone but I got an e-mail today saying that today only I can get a spin on the wheel for accumulating 10 wins on any slot of my choice. Sorry if this is account specific but not for everyone and I figured someone might want to check it out, otherwise I believe you get them for various trophies but it is not a given that you will get a wheel spin.

Yeah I got the same mail, on the day my battle ticket ran out. And I can't deposit till sat at earliest. Also not had any clash spins for three weeks.

 

[Deleted member 43161]

No clash spins again for me, I wasn't really expecting any though since I play 99% of the time on my mobile and the clashes are massively unfair to mobile users since we can't play 4 slots at once.

 

[smart_croatia]

ty @Team.Videoslots for fast help and assistance

 

[robby811]

ty @Team.Videoslots for fast help and assistance

No Problem naaaaab

 

[steveh35]

PLEASEEEEEEEEEEEEEEEEEEEEEEE
Videoslots sort out the logging out issueeeeeeeeeeeeeeee.

 

[Jono777]

Hi Team VS

Just got this reward from the wheel - 10FS on DHV! - activated them as you will see but nothing there??



email also sent

 

[robby811]

Hi Team VS

Just got this reward from the wheel - 10FS on DHV! - activated them as you will see but nothing there??

View attachment 105198

email also sent

WoW you got them on 2€ bet just press Spin

 

[Team.Videoslots]

Hi @Jono777,

Thank you for reporting this, we will look into what the issue could be and get back to you via PM.

Br,
Team Videoslots

 

[Gaz237]

Hi Team VS

Just got this reward from the wheel - 10FS on DHV! - activated them as you will see but nothing there??

View attachment 105198

email also sent

Been happening to me on the wheel and cos. I just come out of the game then go back in and its sorted.

Is a pain if you start spinning at £2 a spin though. Killed a tenner a few times before I realised.

 

[Steviedoo]

Been happening to me on the wheel and cos. I just come out of the game then go back in and its sorted.

Is a pain if you start spinning at £2 a spin though. Killed a tenner a few times before I realised.

Yup. Me too...

Also, did I read correctly @Team.Videoslots 20% of the jackpot won goes back into the pot and winner keeps only 80%?

 

[Team.Videoslots]

Hi @Steviedoo,

20% of the Jackpot win will seed the following Jackpot and 80% of the Jackpot value will be credited to the player's account. So, yes that is correct.

Br,
Team Videoslots

 

[Sonict]

I have just confirmed that the XP is Based on your currency that you use. I have wagered $30 CAD so far on a 96.25 RTP slot and the amount of XP I got is correct for CAD. I received 28.125 XP. If this was based on Euro, I should have had 18.75 XP.

This was my start XP.



This below is my end after wagering $30 CAD.



After subtracting the lower amount from the higher amount, the difference is 28.125 XP which confirms that XP is indeed based on your currency and not Euros. This also means for me that worse case if I played games that contributed 75% that I need to wager no more than $625 CAD in order to get 500XP and thus be able to qualify for the freerolls.

 

[Sonict]

GRRRR...

I have earned at least 525 XP, but the system is not letting me into the freerolls.

Invalid URL

I know the range shows it from the 11th below, but I did all of my wagering within a few hours at the time of this post ( AKA Feb 26, 2019 )





So according to this, I should be able to play the freerolls. I shouldn't need to earn 500 XP worth in Euros, that is silly and dumb! Please fix this @Team.Videoslots

 

[DreamRJ]

GRRRR...

I have earned at least 525 XP, but the system is not letting me into the freerolls.

Invalid URL

View attachment 105216

View attachment 105218

So according to this, I should be able to play the freerolls. I shouldn't need to earn 500 XP worth in Euros, that is silly and dumb! Please fix this @Team.Videoslots

But as far as I am aware it has changed to every 7 days now to wager the 500 euro or pounds. And in the screenshots you provided it shows you set the date periods from 11th to 27th. That was why they sent out those 7 day freeroll passes because they made a mistake and there was a error when they tried to change the requirements.

Not sure if it is 7 days or 14 days. But it used to be 14 days. They also made it that all the freeroll weekends and freeroll evening events also require the same 7 days. So I think they made it so that it is for all now. Even the normal freeroll 2 hourly ones.

Someone else or @Team.Videoslots might be able to confirm or not confirm this

 

[Sonict]

I know the range I did shows 14 days, but I did all of the wagering in the course of a few hours. I will edit my post to reflect this.

Also, the message says this:

You do not fulfill the limit requirements for this Battle, you need to have deposited EUR 20.00 and collected 500.00 XP (Experience Points) in the last 14 days.

 

[Team.Videoslots]

Good morning,

@Sonict can you please send your username in an e-mail to videoslotsteam@videoslots.com and we'll take a look at your account.

Best regards,
Team Videoslots.

 

[DreamRJ]

I know the range I did shows 14 days, but I did all of the wagering in the course of a few hours. I will edit my post to reflect this.

Also, the message says this:

Ahh so it is still 14 days then. I never really need to check mine most of the time. As I always qualify anyway as I always deposit and wager a lot more than that in a week anyway lol

 

[Sonict]

I have just sent you an email with my VS account information @Team.Videoslots

 

[Team.Videoslots]

Hello everyone.

Thanks to Soncits report we have made updates our Freerolls, which previously required €500 in wagering, to require 500 XP gained the last 14 days. To clarify how this works, 1 XP is earned for every 1 £/$/€ or 10 SEK/NOK you wager in a 96% RTP game. If anyone is experiencing any issues, please send us an e-mail to videoslotsteam@videoslots.com and explain, and we will do what we can to help.

Best regards,
Team Videoslots.

 

[Slottery]

Just a suggestion. Would it be possible to archive this topic as VS is not really newly accredited casino anymore and the amount of pages is quite massive? Start a topic for VS and in the first message add a link to this one, thanks for active reps, this topic is getting quite a lot content all the time