Videoslots - Newly Accredited

[Team.Videoslots]

Hi,

Thank you for letting us know, we will look into this and keep you updated.

Best regards,
Team Videoslots.

 

[Team.Videoslots]

Hi again everyone,

The issue should now have been resolved. Just enter the code again and you should now receive the freespins.
Please let us know if you experience any issues.

Best regards,
Team Videoslots.

 

[Krrk]

Nope.
"The voucher has already been redeemed."

 

[Saberon]

Yeah still not working.

 

[Glassheart]

Yep mine still says Voucher already Redeemed. Can't complain though it's one of the only times this has happened to me with the code .

 

[Krrk]

These network errors happen only with Play'nGo-vouchers and started not so long ago.

 

[Saberon]

Not working still

 

[mariafbb]

I have the marketing on but never get any emails ;(((

 

[Team.Videoslots]

Hi again,

Update: The code is now working and if you redeem it now you should receive the spins.

Unfortunately if you have tried to redeem the code earlier and did not receive the spins, we kindly ask you to send an e-mail to our support at support@videoslots.com or videoslotsteam@videoslots.com and we will add the spins for you manually. Please note that due to the high volume of contacts, it can take a while. We apologise for this inconvenience and thank you for your patience.

Best regards,
Team Videoslots.

 

[Harry_BKK]

Hi again,

Update: The code is now working and if you redeem it now you should receive the spins.

Unfortunately if you have tried to redeem the code earlier and did not receive the spins, we kindly ask you to send an e-mail to our support at support@videoslots.com or teamvideoslots@videoslots.com and we will add the spins for you manually. Please note that due to the high volume of contacts, it can take a while. We apologise for this inconvenience and thank you for your patience.

Best regards,
Team Videoslots.

FYI, the correct email address is: videoslotsteam@videoslots.com The one you mentioned will bounce back.

 

[Team.Videoslots]

Hi Harry_BKK!

Great catch, post has been updated.

Best regards,
Team Videoslots.

 

[nikantw]

Sorted, won 2.77

 

[Jono777]

I am not accusing them of anything, but have you ever noticed your play session gets NOTICEABLY better when you are at the end of your level? I've been watching it for months now. So deposit small amounts until then.

Guess I'm stuffed for months, no years then

Heading towards lvl #21 which takes a WR of approx £100,000 IIRC

"Miles" away so looks like I'm in for another 769 dead sessions to go with the 415 already experienced

 

[Sonict]

I am over 110K already done in terms of wagering to get to level 21. I think by 2021 at the rate I play here, I might make it to level 21 before the casino shuts down! Who knows though!

 

[anddi32]

I am over 110K already done in terms of wagering to get to level 21. I think by 2021 at the rate I play here, I might make it to level 21 before the casino shuts down! Who knows though!

I'm in level 20 too. 64000 / 210000 done. So few more years to go. I hope it's gonna be a massive prize!

 

[bebo67]

I had a nice win in level 20

 

[Lincolnuk]

I'm in level 20 too. 64000 / 210000 done. So few more years to go. I hope it's gonna be a massive prize!

don't get to excited

 

[BrianGhattas]

I got an e-mail for 20 free spins in Fu Er Dai before bed but when I tried to redeem them, they said there was an error in the system. I tried again and they said they had been redeemed. However, the spins are not there when I load the game. Can you look into this? I'm sure I was among the first 2000 people.

 

[Harry_BKK]

I got an e-mail for 20 free spins in Fu Er Dai before bed but when I tried to redeem them, they said there was an error in the system. I tried again and they said they had been redeemed. However, the spins are not there when I load the game. Can you look into this? I'm sure I was among the first 2000 people.

Send an email to videoslotsteam@videoslots.com and they will credit them manually. There was some tech issue earlier.

 

[Harry_BKK]

I am over 110K already done in terms of wagering to get to level 21. I think by 2021 at the rate I play here, I might make it to level 21 before the casino shuts down! Who knows though!

Guess I'm stuffed for months, no years then

Heading towards lvl #21 which takes a WR of approx £100,000 IIRC

"Miles" away so looks like I'm in for another 769 dead sessions to go with the 415 already experienced

Level 217 - and let me tell you, don't get excited about reaching higher levels as the rewards will rather decrease in value. A few hundred spins with 3x or 4x booster or race points for reaching level 100 or 200 was the top of the class! That is $1Million and $2Milllion wagered at the casino!!! And you get extra race points..pfffft!

 

[Team.Videoslots]

Hello everyone,

Just as Harry said, please send an e-mail to videoslotsteam@videoslots.com or contact our Support and we can manually resolve this.

Best regards,
Team Videoslots.

 

[helenakp]

Hello everyone,

Just as Harry said, please send an e-mail to videoslotsteam@videoslots.com or contact our Support and we can manually resolve this.

Best regards,
Team Videoslots.

I already did,wonder how long it will take

 

[deepsky2]

I have been playing other accredited casinos more lately and have to say no one compares to Videoslots. Yes some rewards seems like nothing but combine with weekend booster and casino race there a lot more generous than most. Im over level 250 and agree rewards seem small for the level we are at but its 100% more than most other casino give and in the end its all about luck. In the past from a $56 weekend booster I turned it into $5100 the amount of play time I had I also received 2nd or 3rd place casino race. I have once come in first place with only a $30 deposit just had a good run again was just lucky. I have had luck like this 3 or 4 times with Videoslots and no other casino gives me the same experience. I have learned appreciate what I get not to say sometimes I may not be disappointed with some rewards like when I reached level 200 but were not entitled, so what comes my way I appreciate it if I don't like it I just don't activate the reward.I do think they should reward there customers on there BD and bring back a better VIP system which would show there more intune with there players. I just want to injoy my playtime and dream someday of a mega win on Bonanza lol.

 

[Jono777]

Agree with what's said above and fair enough.

However I strongly feel, loyal, regular, honest players (such as us here at CM) would much prefer say 25-50 FS at 0.20c (which is virtually no risk to the casino at all) than we would 2x, 3x, 1000x race points or weekend booster 'enhancers'

That way we'd actually feel rewarded, even if just slightly, the race points "rewards" may as well be removed altogether, they will make little if any impact on the outcome when up against hi rollers and thousands of other active players.

I activated a 4x on next 500 spins last night, session was dead from the start so had to head for DoA (my usual play tactic to at least hope for some play time) and not one pop up to say I'd advanced as DoA I believe doesn't contribute to the race, as I say PLEASE lets swap these pointless rewards for something at least partially ok for us players and another PLEASE, lets do it not just pass it on to the relevant department

Yours hopefully...............

 

[nikantw]

...as DoA I believe doesn't contribute to the race, ..........

It does, what doesn't is bets < 0.20, that's why .9 or .18 bets on DoA won't give any race points