Okay maybe this is all genuine and if so hope player gets money back.
But seriously they never told you it was okay to keep using your sons account. You deposited £2,000 and they told you against terms and the letter was basically as they already had the money they needed to know if your son approved it or if you had stole it. Then when you went to live chat the agent probably just used the normal line as from their side they just see the deposit and no playthrough they do not have access to chats with finance.
And lets face it most chat agents are pretty clueless. So you lost the money. You saw the hassle yet still went and deposited another £2,000 When they had already told you against terms.
Then also you have a joint account . Why not use that instead of sons. And if you could afford to gamble you should have money in own account . Seems pretty strange to be talking about estate and inheritance if you have no money . Also if you are not a professional gambler it all seems weird . Why not deposit £50 to have bit of fun and pass time. Seems real strange to go to your son I am in a bad place and need something to do . I dont gamble much but is it okay if I just blow £5,000 on gambling to pass a few hours.
So if it was fun of gambling and the passing time why would you go for a £2,000 deposit to start. Seems a lot to just have little fun.
And for the record of course you have done wrong. Major wrong. We are not talking depositing a tenner from sons bank. We are talking depositing thousands from his account and trying to withdraw to your own account. You can not get worse than that. That is exact reason money laundering rules exist to stop people depositing thousands and withdrawing loads to another person.
Sorry but the more that gets added just makes the whole story sound real strange.
The consent was provided prior to even the deposit, and winnings. The form was completed within minutes of the request being issued, hardly a sign of my son being under duress. My access to his account remains to this day, as evidenced by the second deposit which took place 10 hours after the first and also after his letter of consent had been given. Had he been disproving of the initial deposit would this be likely?
The joint account has funds for shared financial commitments only, as do all of my accounts for personal commitments and reserves. As stated, I have no qualms with the funds being returned to his account. The thought was not there at point of the first deposit of any wrongdoing, as full consent was there and nothing in T&C’s seems to prohibit what was done, particularly with respect to the fact full consent was given prior to, and still to this day for the transactions to take place. This deposit was rejected due to me not wagering the funds, showing they were happy for me to play with funds deposited from third party payment methods, so again no wrongdoing was considered on the second deposit.
The intent wasn’t just to pass time, as much as to provide excitement at the potential of a win. I’m not here to justify whether you consider the actions strange, as I’ve already addressed the fact that many would consider mine and my sons financial links to be atypical. As is a diagnosis of a terminal illness, which my son understands to an extent that he as someone who has experienced the serotonin boost high roller gambling provides was happy to allow to happen irrespective of the end result. As it happens he has already been paid out the initial deposit, and stands to as far as I’m concerned benefit from the full amount of my winning should VS consider this necessary. He didn’t even expect payment to be returned to him should I have won as I have, so this is a situation that could work highly favourably for him.
As to comments pertaining my financial means, entirely irrelevant but should I have wished to liquidate assets for purpose of gambling I would have been both able and willing to. Inheritance =/= cash in the bank.
The point still stands irrespective of any of this irrelevance, that I don’t consider the casino to be acting fairly, nor in line with their terms. I will seek to pursue this to mine, my families and counsels fullest capacity and hope that video slots will act in a responsible, and fair way without causing additional duress to me in what is already a tough time.