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Videoslots deactivated my account

Discussion in 'Casino Complaints - Non-Bonus Issues' started by smart_croatia, Mar 11, 2019.

    Mar 15, 2019
  1. geordiecolin

    geordiecolin Sells powdered water in the Gobi CAG PABnononaccred mm4

    Occupation:
    Manager
    Location:
    West Sussex
    You act as a back seat rep for Videoslots and give every appearance of doing their bidding on matters that the reps do not wish to or are told not to post as officials upon
     
  2. Mar 15, 2019
  3. Playford7

    Playford7 Senior Member MM

    Occupation:
    Offshore worker
    Location:
    North east England
    Pretty shady tbh. He’s either involved or he’s not
     
  4. Mar 15, 2019
  5. bebo67

    bebo67 Meister Member MM PABnonaccred

    Occupation:
    Gemix Queen
    Location:
    Ontario Canada
    What exactly has he done that is shady.I will read when I get up from my nap.
     
    Mr Wild and Playford7 like this.
  6. Mar 15, 2019
  7. Playford7

    Playford7 Senior Member MM

    Occupation:
    Offshore worker
    Location:
    North east England
    Your either involved with a casino or you are not.
     
  8. Mar 15, 2019
  9. Playford7

    Playford7 Senior Member MM

    Occupation:
    Offshore worker
    Location:
    North east England
    We know nothing about ‘mr wild’
    If he’s in a casino capacity role then he or she or pronoun should be honest.
    As a old school man I do like to know whom I’m taking to.
    It’s common manners.
     
    bebo67 likes this.
  10. Mar 15, 2019
  11. bebo67

    bebo67 Meister Member MM PABnonaccred

    Occupation:
    Gemix Queen
    Location:
    Ontario Canada
    Ack, that nap. He is here as someone that plays the slots. People know he works there, and will answer generalized questions, that is it. We don't know who we are talking to at all when it comes to VS team. At least with wild, you are getting a name, a player, and a little bit of knowledge from working there. There are other VS, employees who also have a personal account here. Nothing shady at all.
     
    nikantw, Mr Wild, Tirilej and 4 others like this.
  12. Mar 15, 2019
  13. Gia Marie

    Gia Marie Registered

    Location:
    UK
    I was logged out while playing tonight and my account deactivated. I have had no email, went to chat and was told my account was to be checked but they were unable to give me any further info. Worried now it will be closed like others on here. I won and withdrew over $3000 today.

    Update I am back into my account and Videoslots have been amazing dealing with things, and very fair.
     
    Last edited: Mar 15, 2019
  14. Mar 15, 2019
  15. sueyh

    sueyh Senior Member

    Occupation:
    home maker
    Location:
    New Zealand
    You know Who Mr. Wild is. He is someone who likes playing slots and works for VS. What else do you need to know about? He admitted he works for VS, do you really need a label of "official rep" beside his name? for what?
    If you need any help with your personal account, you have team VS who is very active, more active than Casinomesiter sometimes :D, if you need an official statement from VS, you have team VS, so why do you need to see "official rep" sign beside MR. Wilds?

    Sometimes he speaks about VS, not official, his opinion as an employee of VS, so what's wrong with it?
     
    nikantw, Mr Wild and ternur like this.
  16. Mar 15, 2019
  17. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    I think you're wrong on that with respect. He has given information before it was public knowledge, which is good, but shows it's not a personal opinion, but facts coming from Videoslots, just not officially, yet clearly is sanctioned or he would have been told to stop posting by the people above him, although I don't think there are that many of those.
     
  18. Mar 15, 2019
  19. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    All your comments can be applied the other way. There is a team of 5(?) officially acting for Videoslots on here, why do you need another staff member, giving conflicting (at times) information? Look through his recent posts and tell me he is posting as a player rather than on behalf of videoslots. If his posts aren't officially on behalf of VS then he should state that and not state them as fact.

    As I say, he is a credit to the forum, but shouldn't be allowed to post on behalf of videoslots unless its confirmed he works for them for a start, then he could be an official staff member, even if he refers any account based queries to the other reps, if he doesn't want to get involved like that.
     
    Mouche12 and adamtheaddict like this.
  20. Mar 15, 2019
  21. sueyh

    sueyh Senior Member

    Occupation:
    home maker
    Location:
    New Zealand
    It would be good if he has a title of "VS staff" for sure, but I don't see any problem even if he has not.
    Can you name one example of the issue people has because he doesn't have title of "VS staff"?
    What is going to make a difference? He admitted he works for VS, everybody know it, obviously he is not in the position of taking care of player's issue at VS, whether he has the title or not, what he is writing is not going to be different.

    Sure, he gave a wrong information a couple of time such as how RTP works, but plenty of reps have given wrong information, so what you are saying is if MR. Wild had wrote the wrong RTP thing with "VS staff" title, it would have been much better, is that what you are saying? I don't see any difference. Whether he has a title or not, the fact that he needs to read the posts Transmonkey has written is not going to change.
     
    Mr Wild, Jasminebed and bebo67 like this.
  22. Mar 15, 2019
  23. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    If he gives you some 'general' advice that costs you money, and you say to Videoslots, hey I should qualify for this promotion as MrWild told me I would, and they say, tough, MrWild doesn't speak on behalf of Videoslots, would you still feel the same? As much as I disagree with him a lot of the time, I don't have any issue with him, or the fact he posts information that Team Videoslots should really be posting, however, he should abide by the rules, and be identified as a staff member there, rather than 'just a member'. He doesn't have to be a rep, but just having VS's staff member on his profile would give you some comeback if it were ever needed.
    How would you feel if I started posting some information I hear about Videoslots from unofficial sources, presenting it as fact and implying I worked there with no one checking what I say be true?
     
    Mouche12 likes this.
  24. Mar 15, 2019
  25. Playford7

    Playford7 Senior Member MM

    Occupation:
    Offshore worker
    Location:
    North east England
    Worlds gone mad
     
  26. Mar 15, 2019
  27. sueyh

    sueyh Senior Member

    Occupation:
    home maker
    Location:
    New Zealand
    Mr. Wilds clearly stated he is not talking about any personal account issue with an individual member.
    You are right, if Mr. Wilds starts to get involved with any member individually who has a issue on their VS account like team VS is doing, that's going to be a problem, but he is not doing it, so there is no problem.

    How would I feel if you started a rumor? I would go ask team VS about the rumor, and the good thing is I will get the answer within a few hours from them, if the rumor you wrote turned out to be untrue, what would happen? Nothing, just I would think you as somebody not that reliable maybe, but that would be it.
     
    Mr Wild and bebo67 like this.
  28. Mar 15, 2019
  29. colinsunderland

    colinsunderland Experienced Member MM webmeister

    Occupation:
    affiliate
    Location:
    uk
    ok, so out of the 2 things mentioned in the thread, can you show where Dan said he was wrong in the SOW thread, or where TeamVideoslots have said he was wrong about the RTP?
     
    geordiecolin likes this.
  30. Mar 15, 2019
  31. bebo67

    bebo67 Meister Member MM PABnonaccred

    Occupation:
    Gemix Queen
    Location:
    Ontario Canada
    You guys do see Kenny floating around in here, right? Operations Manager now. He comes in and checks to make sure everything is running smoothly. The last time I looked ( year ago) his account was personal.
     
    sueyh and Jasminebed like this.
  32. Mar 15, 2019
  33. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    I was thinking about Kenny just today. We had such a lovely lunch together, genuinely nice guy. That he is tall and handsome and Swedish didn't hurt. He even arranged for the restaurant to bring me dessert.
     
    nikantw and bebo67 like this.
  34. Mar 15, 2019
  35. bebo67

    bebo67 Meister Member MM PABnonaccred

    Occupation:
    Gemix Queen
    Location:
    Ontario Canada
    Really!?! Thanks Jazzy. Does he have curly blonde hair?
     
  36. Mar 15, 2019
  37. sueyh

    sueyh Senior Member

    Occupation:
    home maker
    Location:
    New Zealand
    Can you show the thread where the casino rep write something that is not correct and another rep from the same casino comes and say "this rep said wrong".

    Every time the casino rep says something wrong, it's always members here that point out that information is not correct, some reps says "sorry", some reps don't say anything further more. When Mr. Wilds said something that is not correct I believe many members pointed out to him that is not correct, not much different when the person who has "casino staff" title said something wrong.

    I'm not against MR. Wilds has a title of "VS staff". All I'm saying is whether he has a title or not, there is not going to be much difference.
    Would it be better if he has a "VS staff" title? Absolutely. And I believe it is a good suggestion to ask him to ask Bryan about the title.
    But just because he has not the title, let's not say he is doing something wrong, because he is not doing anything wrong. That's all.
     
    Last edited: Mar 15, 2019
    Mr Wild and bebo67 like this.
  38. Mar 15, 2019
  39. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Well, you were being a dick about it - yeah that was flaming.

    Mr. Wild is not a shill and it's his civilian account that a number of reps have. It is really no big deal. Geeze people.

    What is deal with all of this aggression? It's like Videoslots has been turned into the whipping boy lately. Man, is Brexit causing some of you to go off the rails? It's ok - but chill out already.
     

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