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videoslots.com I wish I hadn't wasted my time

Discussion in 'Online Casinos' started by zazedac, Sep 12, 2013.

    Sep 12, 2013
  1. zazedac

    zazedac Dormant account PABnononaccred

    Can I say shittest casino ever? Now I blame myself for not reading the first deposit bonus t&c's to not realise my match bonus would be released $5 at a time, I am sure they do this so you keep depositing to get that other $25... But they gave me 50 free spins a few days back which I played the winnings of easily. Then today they gave me 10 free spins and I won $11 but I am unable to play that until I deposit more money and meet the wr with my OWN money and they will release it then. WTF!!!
  2. Sep 13, 2013
  3. rena35

    rena35 Senior Member

    cyber space
    Sounds like a crazy offer to me 2.
  4. Sep 13, 2013
  5. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    House-Husband and Casino Advisor
    Bexhill on sea, England
    This is completely normal practise for bonuses at nearly ALL MG casinos - so I really don't understand what you are complaining about.
    You can't expect casinos to give you free bonus money and let you just cash it out straight away - they would go bust in days! :eek:

  6. Sep 13, 2013
  7. vinylweatherman

    vinylweatherman You type well loads CAG MM

    STILL At Leisure
    United Kingdom
    The OP might be saying that the bonus balance can't even be PLAYED, rather than just not withdrawn, until WR is completed.

    This might be down to the site actually blocking access to prohibited games, which might make it appear as though the bonus balance is unplayable.

    Their other bonus terms, such as banning certain slots like Scrooge, would not be necessary were the bonus balance to be unplayable. These terms cover situations where a playable bonus balance can be used for advantage play.

    The terms for no deposit free spins clearly cover the bonus balance being playable, as they limit play to the slot the free spins were given on until WR has been completed.

    It's not just a Microgaming casino, but a browser based platform hosting games from multiple suppliers.

    There is also a VERY nasty term. If a progressive is won on any game supplied through one of their providers (BetSoft games), there is a 20% levy charged on the progressive win before the player receives it. This charge is claimed to go back to BetSoft to re seed the game.
  8. Sep 14, 2013
  9. SirWegs

    SirWegs Experienced Member

    Did you contact their support?
    As I can read in T&C, you should be able to play your winnings from your free spins.
  10. Sep 15, 2013
  11. ChillBill

    ChillBill Banned User - Aussiedave in disguise

    semi retired
    I believe EMU Casino is a white label of videoslots.com and they too have some horrid terms.

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