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Videoslots Canadian withdrawal prob

Discussion in 'Online Casinos' started by Je Dc, Jul 11, 2016.

    Jul 11, 2016
  1. Je Dc

    Je Dc Full Member

    Occupation:
    Machine operator
    Location:
    Surrey
    So I'm verified on my Ecopayz I have deposited thru Ecopayz once in a while but majority of my deposits come from Paysafecard voucher which I can buy, bank wire is not an option because my bank and most big Canadian banks don't allow wire transfer from gambling online. My only option is Ecopayz but it won't let me.
     
  2. Jul 11, 2016
  3. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    i use vaniila mastercards there which work fine, if you can find them in your area
     
  4. Jul 11, 2016
  5. Je Dc

    Je Dc Full Member

    Occupation:
    Machine operator
    Location:
    Surrey
    Yea well what's the point of having an Ecopayz option on video slots, and I was verified.
     
  6. Jul 11, 2016
  7. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    Well, you mentioned ''My only option is Ecopayz but it won't let me. '.
    Another option is to deposit with vanilla MC and withdraw to via TD.

    Not saying it's ideal. I'm saying it's probably an option.
     
  8. Jul 11, 2016
  9. Dan.Videoslots

    Dan.Videoslots Dormant account

    Occupation:
    Games Manager
    Location:
    Malta
    Hi Je Dc,

    I have contacted you via PM to request your username so I can look in to this.

    Br,

    Daniel
     
  10. Jul 11, 2016
  11. Je Dc

    Je Dc Full Member

    Occupation:
    Machine operator
    Location:
    Surrey
    guts have allowed me voucher payments and Ecopayz widrawal , no problem. As I have tried bank wire before and it came in twice, but the third time RBC froze my account and had to tell them and verify that it wasn't laundering, it was from gambling online which they don't allow. So ever since then I used Ecopayz. But this is my first time withdrawal at videoslots and I explained to the support about my situation and Canadian banks but it seems that they're like robots
     
  12. Jul 11, 2016
  13. hhhelllo

    hhhelllo Senior Member

    Occupation:
    Modern age slavery
    Location:
    canada
    It's sad to say but since all the bank wire transfers problems... I stopped gambling online completely... Why bother? Even when you win and do buisness with a legit casino like videoslots... You will have problems with your bank and I don't like being asked questions.
     
  14. Jul 12, 2016
  15. Vegasbum

    Vegasbum Senior Member

    Occupation:
    Teacher
    Location:
    Ontario
    I deposit and withdraw with Instadebit. Works great.
     
  16. Jul 12, 2016
  17. deepsky2

    deepsky2 Senior Member

    Occupation:
    maintenance manager
    Location:
    toronto ontario canada
    I use as well. Is there other multi platform accredited casinos that accept Instadebit. Guts did at one time but no more.
     
  18. Jul 12, 2016
  19. Vegasbum

    Vegasbum Senior Member

    Occupation:
    Teacher
    Location:
    Ontario
    Ya, I used to use Guts back in the day until they stopped using Instadebit. I am not sure about others as Videoslots has everything I need and most of my play is there. Lucky247 uses Instadebit but their reputation has been getting bashed a bit. Plus they make you buy USA dollars instead of Canadian.
     
  20. Jul 12, 2016
  21. Steviedoo

    Steviedoo Senior Member

    Occupation:
    Writer
    Location:
    South
    I've never had a problem with ecopayz at videoslots.
     
  22. Jul 23, 2016
  23. Je Dc

    Je Dc Full Member

    Occupation:
    Machine operator
    Location:
    Surrey
    ok so this issue was resolved by Daniel thanks, and now I m trying to withdraw via Ecopayz again, and it doesn't work, Daniel told me to contact support if i want to withdraw via Ecopayz in the future again, and now I'm with support, and saying the same thing as the last time like A ROBOT, I have told support that I have to contact them in order for me to withdraw via Ecopayz but the agent, keeps insisting and saying the same old line before
     
  24. Jul 23, 2016
  25. krowster83

    krowster83 Full Member

    Occupation:
    Self employed
    Location:
    mtl
    I had the same problem originally, their payments team have to make ecopayz you're main withdrawal option. Dan did it for me. I can deposit however I want now and can always withdraw using ecopayz. He will get it done for you. Funny thing is I do not know why support can't withdraw it for you. I had similar problems at betat kept getting error message and support withdrew my funds for me through ecopayz. But yes I must agree VS customer support are ROBOTS. Luckily we have Dan
     
  26. Jul 23, 2016
  27. Je Dc

    Je Dc Full Member

    Occupation:
    Machine operator
    Location:
    Surrey
    Yea the thing is Dan might not be online sometimes. Like right now the agent said the same thing like it wAs a script even if I have explained what Dan told me. But I remembered before during chat someone took over the robotic like agent and proceeded to cash out via Ecopayz and approved it, I forgot the name, but I know he's also a senior member at VS
     
  28. Jul 23, 2016
  29. Dan.Videoslots

    Dan.Videoslots Dormant account

    Occupation:
    Games Manager
    Location:
    Malta
    Hi Je Dc,

    I have contacted you via PM to confirm if you are still are having problems or not and see how we can find a solution.

    Br,

    Daniel
     
  30. Jul 23, 2016
  31. Je Dc

    Je Dc Full Member

    Occupation:
    Machine operator
    Location:
    Surrey
    Yes I'm currently trying to withdraw via Eco but still won't let me
     
  32. Jul 23, 2016
  33. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    So far BMO has been just fine with wires from Videoslots. I had three big ones yesterday.
     
  34. Jul 23, 2016
  35. Je Dc

    Je Dc Full Member

    Occupation:
    Machine operator
    Location:
    Surrey
    Oh good for u, but I don't wna go bother to open an account at BMO, when I have the option to withdraw via Ecopayz which has worked for me before, it's just that every time I want to make a Ecopayz withdrawal I have to contact Daniel, and if he's not available the agents at chat, and it's suppose to be that easy but they cant
     
  36. Jul 23, 2016
  37. Jasminebed

    Jasminebed Closer to 100 than Birth

    Occupation:
    Not in workforce
    Location:
    Ontario
    If you have a large sum in Ecopayz you will find it much more costly to withdraw multiple times (and over days) via bank machine than a wire transfer to a bank. You can also use bank wire to withdraw from Ecopayz.
     
  38. Jul 23, 2016
  39. me_and_ed

    me_and_ed Ueber Meister CAG MM

    Occupation:
    Selling out
    Location:
    Vancouver
    I am waiting for one from Rizk right now, seems a little slow but up to now have had no issues with RBC.
     

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