Videoslots are a joke

Bigj

Banned User
PABnonaccred
PABinit
Joined
Nov 27, 2020
Location
Uk
Problem gambler lost 8k in a week. Bets started small £10-20 then went up to £100-1000 at a time chasing losses and they did nothing and said that losing this amount in this time frame is responsible and they don’t see an issue.

How do I create a pab? If I go on submit complaint all I have is my closed ones and no option to create a new one.
 

Lemon

🍋🍋🍋🍋🍋
Joined
Mar 14, 2017
Location
UK / Switzerland
Can you raise a PAB for something like that? How can VS be held responsible for you losing? Did you set the responsible gambling controls before you started? It sounds like you lost self-control and are in denial.
 

bamberfishcake

Senior Member
PABinit
MM
Joined
Jan 8, 2019
Location
Essex
Problem gambler lost 8k in a week. Bets started small £10-20 then went up to £100-1000 at a time chasing losses and they did nothing and said that losing this amount in this time frame is responsible and they don’t see an issue.

How do I create a pab? If I go on submit complaint all I have is my closed ones and no option to create a new one.

The first thing you need to do is look at the root cause of the problem.

Talk to your closest, sign up to GAMSTOP, and use the Self-Exclusion facility at every casino you belong to. Stop all casino marketing communications, which might be easier by closing your email account and starting with a new one. Lastly, give control of your finances to someone you can trust to help with your recovery.

I wish you well.
 

Video_Poker_Pro

Experienced Member
Joined
Dec 3, 2020
Location
Sweden
Dont blame the casino for your loss, your the one that deposit money. They have option to exlude yourself take a break button.
 

anddi32

Meister Member
Joined
Aug 21, 2018
Location
Finland
Problem gambler lost 8k in a week. Bets started small £10-20 then went up to £100-1000 at a time chasing losses and they did nothing and said that losing this amount in this time frame is responsible and they don’t see an issue.

How do I create a pab? If I go on submit complaint all I have is my closed ones and no option to create a new one.
Sorry mate but I don't see any point in this case why a complaint would be useful.
In the end it is the player's own responsibility to keep the gaming under control.
Of course, if you had set loss limits and you were able to exceed them, the responsibility lies with the casino.
But I think you haven't set any limits so next time do it if you can't control your gaming otherwise
 

markmall

Registered
Joined
Jun 28, 2021
Not good calling a member an "idiot" with your first post.
Typical Gambler's Fallacy, You lost your Bollix because YOU have no control..Idiot !
 

Bigj

Banned User
PABnonaccred
PABinit
Joined
Nov 27, 2020
Location
Uk
Telling a person to get cancer and burn in hell is way out of line. Account suspended for seven days.
Typical Gambler's Fallacy, You lost your Bollix because YOU have no control..Idiot !

Easy to say if you’ve never had a problem. Don’t speak to me like that. Get cancer and burn in hell
 

PMKFRUITPRO

Meister Member
Joined
Aug 22, 2017
Location
England
Rest assured, if you’d won after depositing so much and raising stakes they wouldn’t have paid you out anyway.

When it came to a withdrawal then the Responsible Gambling would have been an issue all of a sudden and they’d spend the next 6 months making sure you could ‘afford’ it. At which point they’ll exit the uk market and bin you off anyway.
 

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