Videoslots are a joke

[Bigj]

Problem gambler lost 8k in a week. Bets started small £10-20 then went up to £100-1000 at a time chasing losses and they did nothing and said that losing this amount in this time frame is responsible and they don’t see an issue.

How do I create a pab? If I go on submit complaint all I have is my closed ones and no option to create a new one.

 

[Lemon]

Can you raise a PAB for something like that? How can VS be held responsible for you losing? Did you set the responsible gambling controls before you started? It sounds like you lost self-control and are in denial.

 

[bamberfishcake]

Problem gambler lost 8k in a week. Bets started small £10-20 then went up to £100-1000 at a time chasing losses and they did nothing and said that losing this amount in this time frame is responsible and they don’t see an issue.

How do I create a pab? If I go on submit complaint all I have is my closed ones and no option to create a new one.

The first thing you need to do is look at the root cause of the problem.

Talk to your closest, sign up to GAMSTOP, and use the Self-Exclusion facility at every casino you belong to. Stop all casino marketing communications, which might be easier by closing your email account and starting with a new one. Lastly, give control of your finances to someone you can trust to help with your recovery.

I wish you well.

 

[Video_Poker_Pro]

Dont blame the casino for your loss, your the one that deposit money. They have option to exlude yourself take a break button.

 

[anddi32]

Problem gambler lost 8k in a week. Bets started small £10-20 then went up to £100-1000 at a time chasing losses and they did nothing and said that losing this amount in this time frame is responsible and they don’t see an issue.

How do I create a pab? If I go on submit complaint all I have is my closed ones and no option to create a new one.

Sorry mate but I don't see any point in this case why a complaint would be useful.
In the end it is the player's own responsibility to keep the gaming under control.
Of course, if you had set loss limits and you were able to exceed them, the responsibility lies with the casino.
But I think you haven't set any limits so next time do it if you can't control your gaming otherwise

 

[perunamies]

I mean they are a joke, but not because you played and lost.

 

[markmall]

Typical Gambler's Fallacy, You lost your Bollix because YOU have no control..Idiot !

 

[Bigj]

Typical Gambler's Fallacy, You lost your Bollix because YOU have no control..Idiot !

Easy to say if you’ve never had a problem. Don’t speak to me like that. Get cancer and burn in hell

 

[PMKFRUITPRO]

Rest assured, if you’d won after depositing so much and raising stakes they wouldn’t have paid you out anyway.

When it came to a withdrawal then the Responsible Gambling would have been an issue all of a sudden and they’d spend the next 6 months making sure you could ‘afford’ it. At which point they’ll exit the uk market and bin you off anyway.