Videoslots affiliate program now "predatory" at AGD

colinsunderland

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Not surprised really, affiliates been asking questions regarding deductions and the like for years and not had any answers, now they are rogue they answered some of them, too little too late I suspect.

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interlog

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They were rogued by the look of things not per se because of the programme, but the lack of transparency and not answering questions from affiliates.

I noticed one particular person stoking the fire pretty good - and that person doesn't even promote them.

Though I have had some issues with my affiliate account, they were always quickly resolved. There is room for improvement, as always, but to rogue them, I am not sure it is the right action.
 

colinsunderland

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They removed key statistics from the affiliate backend (and despite saying they would be added back, still haven't), a move that is usually to hide things and the affiliate managers refused for years to provide breakdowns of deductions. There is absolutely no reason for an affiliate program to hide that sort of data, especially deposits, so in my view it was the right decision.
The casino is spot on, a few improvements could be made, but its pretty much perfect from a player perspective, but the affiliate side is a mess.
 

interlog

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They removed key statistics from the affiliate backend (and despite saying they would be added back, still haven't), a move that is usually to hide things and the affiliate managers refused for years to provide breakdowns of deductions. There is absolutely no reason for an affiliate program to hide that sort of data, especially deposits, so in my view it was the right decision.
The casino is spot on, a few improvements could be made, but its pretty much perfect from a player perspective, but the affiliate side is a mess.

Compare to here.... affiliate schemes were rogued because of the actions rather than speculation which appears to be the case at AGD. I haven't seen one snippet of evidence that VS is ripping off affiliates over at AGD, just pure speculation with some shit stirring involved.
 

colinsunderland

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Compare to here.... affiliate schemes were rogued because of the actions rather than speculation which appears to be the case at AGD. I haven't seen one snippet of evidence that VS is ripping off affiliates over at AGD, just pure speculation with some shit stirring involved.

I don't think anyone has said they are ripping anyone off?

However, do you know what deductions are taken from your revenue? Do you even know how much your players have deposited this month? I know my commission is much lower through VS than it is through other programmes, what I don't know is why, as I can't see how much has been deposited and when I did contact them to ask, I got no reply. therefore they get promoted very rarely by me now, which is a shame considering how good the casino is :(
 

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I agree that their website could be so much clearer in terms of earnings etc and I don't think anybody would disagree with that.

But to me to stick them in the rogue pit purely because of that is a little harsh. I would compare rogue to being dishonest and I have not seen any evidence of VS being dishonest with their affiliates here or elsewhere. All I see is complaints rather than evidence of dishonestly / ripping people off whatever you like to call it.

Casinos get put in the rogue pit here not based on speculation but because of actions by casinos. As far as I know, nothing gets rogued here because of hearsay or speculation.

Maybe AGD has different standards.
 

colinsunderland

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I agree that their website could be so much clearer in terms of earnings etc and I don't think anybody would disagree with that.

But to me to stick them in the rogue pit purely because of that is a little harsh. I would compare rogue to being dishonest and I have not seen any evidence of VS being dishonest with their affiliates here or elsewhere. All I see is complaints rather than evidence of dishonestly / ripping people off whatever you like to call it.

Casinos get put in the rogue pit here not based on speculation but because of actions by casinos. As far as I know, nothing gets rogued here because of hearsay or speculation.

Maybe AGD has different standards.

They removed the ability to see certain stats from the affiliate backend, thats an action. I think it was partly that, and partly the refusal to answer any questions that did it though.
I don't think a casino should have to rip people off to be in a rogue pit, plus, and I'm not at all saying they are, but if you can't see the vital stats, how could anyone show proof they had been ripped off? For all you know you could have had £1000000 deposited and lost this month, yet your earnings could be showing as £50, how can you possibly know if you have been paid correctly, or be able to prove otherwise?
 

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They removed the ability to see certain stats from the affiliate backend, thats an action. I think it was partly that, and partly the refusal to answer any questions that did it though.
I don't think a casino should have to rip people off to be in a rogue pit, plus, and I'm not at all saying they are, but if you can't see the vital stats, how could anyone show proof they had been ripped off? For all you know you could have had £1000000 deposited and lost this month, yet your earnings could be showing as £50, how can you possibly know if you have been paid correctly, or be able to prove otherwise?

Or disprove it of course.

Unless I see some evidence of them purposely lowering earnings for their affiliates (the crux of the matter going by that topic over at AGD because that is what they are effectively being accused off) I will continue working with them.

It is based on an element of trust.

Have you spoken to Alison at all? Perhaps she can put your mind at ease.
 

colinsunderland

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Or disprove it of course.

Unless I see some evidence of them purposely lowering earnings for their affiliates (the crux of the matter going by that topic over at AGD because that is what they are effectively being accused off) I will continue working with them.

It is based on an element of trust.

Have you spoken to Alison at all? Perhaps she can put your mind at ease.

I think you're missing the point, it is impossible to be able to prove anything, one way or another, if they refuse to give affiliates data that pretty much every other affiliate program gives without question. People are asking for transparency, videoslots refuse. That is going to raise suspicions, regardless of how much trust is there. How many programs do you promote that don't show deposits? For me, its one, videoslots. From the figures that have been posted recently over there, the deductions are huge and I won't be pushing them much at all because of that, and if I'm being honest, I can see why they kept them a secret! I can also see why super affiliates don't push them that much, as, unless they are on a bespoke deal, it wouldn't be worth it. Be honest, did you realise so much of the net revenue was removed when you first started promoting them, as it doesn't state figures in the T&C's and the affiliate managers wouldn't tell you either.

I had already stopped pushing them before this happened, quite some time ago in fact, I still get odd customers signing up but the fact is I've made nothing from around 100 customers, I wouldn't expect to make too much from such a small amount, but would certainly expect it to be higher than it is. Thats something that I see repeated time and time again by other, much larger affiliates. It doesn't mean they are dodgy, just that the fees they charge are much higher than anywhere else. Unfortunately, thats something you can't possibly know until you have promoted them for a while, as they refuse to tell you what the fees are.
 

interlog

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I think you're missing the point, it is impossible to be able to prove anything, one way or another, if they refuse to give affiliates data that pretty much every other affiliate program gives without question. People are asking for transparency, videoslots refuse. That is going to raise suspicions, regardless of how much trust is there. How many programs do you promote that don't show deposits? For me, its one, videoslots. From the figures that have been posted recently over there, the deductions are huge and I won't be pushing them much at all because of that, and if I'm being honest, I can see why they kept them a secret! I can also see why super affiliates don't push them that much, as, unless they are on a bespoke deal, it wouldn't be worth it. Be honest, did you realise so much of the net revenue was removed when you first started promoting them, as it doesn't state figures in the T&C's and the affiliate managers wouldn't tell you either.

I had already stopped pushing them before this happened, quite some time ago in fact, I still get odd customers signing up but the fact is I've made nothing from around 100 customers, I wouldn't expect to make too much from such a small amount, but would certainly expect it to be higher than it is. Thats something that I see repeated time and time again by other, much larger affiliates. It doesn't mean they are dodgy, just that the fees they charge are much higher than anywhere else. Unfortunately, thats something you can't possibly know until you have promoted them for a while, as they refuse to tell you what the fees are.

But how does that make them rogue? A not so good paying affiliate scheme perhaps but that doesn't make it a rogue one.

That is the issue that I am having with AGD.

The term rogue is more often than not associated with dodgy practices. If they do have such practices, I want to see some evidence of that.

I have in excess of 100 players and I only once haven't had a commission payment. Could the commission I made be higher elsewhere? Who knows. Would I get the same number of players signing up elsewhere? Would they deposit the same amount elsewhere?
 

colinsunderland

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But how does that make them rogue? A not so good paying affiliate scheme perhaps but that doesn't make it a rogue one.

That is the issue that I am having with AGD.

The term rogue is more often than not associated with dodgy practices. If they do have such practices, I want to see some evidence of that.

I have in excess of 100 players and I only once haven't had a commission payment. Could the commission I made be higher elsewhere? Who knows. Would I get the same number of players signing up elsewhere? Would they deposit the same amount elsewhere?

We are going to differ on this I think :)
Personally I think if a program hides vital statistics then there is cause for concern. If the reps refuse to answer simple questions, theres cause for concern. For them to refuse to tell affiliates what exactly is being taken off the commission, especially when it is such a large amount, then I think thats dodgy.
I can't answer your last questions, apart from would you get more elsewhere. If you had the same amount of players, losing the same amount of money, then yes, you most certainly would. Which wouldn't be a problem, IF you knew how high the costs were when you signed up, or at least, if you asked, you were told.

I've just had a quick look through the affiliate page again, this doesn't make sense either

On a CPA commission plan you will earn a fixed amount of cash on each new player you send who makes their first deposit. As you can see on the table below, sending 10 players during one full month will make you a profit of €625.

Number of new players per calendar month: CPA payment for each money player:
1 - 5 € 50
6 - 10 € 75

10 x 75 doesn't equal 625 :confused:
 

Casinomeister

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Has anyone bothered to contact the casino rep here? It would probably help if we had word from the source on what exactly is going on. The thread you are referring to is rather inactive, and from what I know not much is amiss. But once we get the casino reps to participate here, we can find out. Please bear in mind that most of Europe was off for the past four days.
 

KasinoKing

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Has anyone bothered to contact the casino rep here? It would probably help if we had word from the source on what exactly is going on. The thread you are referring to is rather inactive, and from what I know not much is amiss. But once we get the casino reps to participate here, we can find out. Please bear in mind that most of Europe was off for the past four days.
The issues being discussed have been going on for 20 months - not just the last 4 days.
I have personally repeatedly asked the reps about this (and even the CEO at your party in Feb) and affs have just been continuously fobbed off with "we will change - but we can't say when".

Everything Colin has said above is totally spot on.
In essence Videoslots have a GREAT casino, but an extremely poor affiliate system, which has been DOWNGRADED twice in the last 20 months.
Affiliates now basically haven't got a clue what is going on with their stats.

KK
 

Dan.Videoslots

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Hi all,

We got a request on affiliate guard forum that we should be more transparent on our fees and this is something we did implement in our roadmap. We didn’t implement this quick enough and our communication in the thread wasn’t the best. We will still aim to get our status back there and we will have this report live on our affiliate site in May or June.

I wish to point out that any affiliates can request this data over email until then.


This is a list of different fees on our revenue share program and we don’t have any fees on our CPA program.

Game provider fees: 6-18% depending on game providers.

Casino bonuses: This is our Freespins, Deposit bonuses, Free cash, Race winnings and Cashback

Admin fee 25%: This is our external cost to run the business.

Jackpot fees, these are the contributions to the local and global jackpots. Its set by the game provider. It can be 1% - 12%.

Regulator taxes. It depends what countries you are promoting. UK 15%, DE 19%, and AT 40%.

Bank fees. These are deposit and withdrawal cost these range from 1 – 9.5% depending on methods.


We do give a lot back to the players in bonuses, and we do get a lot of complaints regarding this, but our focus is our players. Any affiliates that thinks we have too high fees can always move to CPA deals.

Br,

Daniel
 

dunover

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Hi all,

We got a request on affiliate guard forum that we should be more transparent on our fees and this is something we did implement in our roadmap. We didn’t implement this quick enough and our communication in the thread wasn’t the best. We will still aim to get our status back there and we will have this report live on our affiliate site in May or June.

I wish to point out that any affiliates can request this data over email until then.


This is a list of different fees on our revenue share program and we don’t have any fees on our CPA program.

Game provider fees: 6-18% depending on game providers.

Casino bonuses: This is our Freespins, Deposit bonuses, Free cash, Race winnings and Cashback

Admin fee 25%: This is our external cost to run the business.

Jackpot fees, these are the contributions to the local and global jackpots. Its set by the game provider. It can be 1% - 12%.

Regulator taxes. It depends what countries you are promoting. UK 15%, DE 19%, and AT 40%.

Bank fees. These are deposit and withdrawal cost these range from 1 – 9.5% depending on methods.


We do give a lot back to the players in bonuses, and we do get a lot of complaints regarding this, but our focus is our players. Any affiliates that thinks we have too high fees can always move to CPA deals.

Br,

Daniel

And how does one do this?
I saw straight away that rev share would be almost impossible to make money from unless Richard Branson joined through my link and developed a severe gambling problem overnight.
 

interlog

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And how does one do this?
I saw straight away that rev share would be almost impossible to make money from unless Richard Branson joined through my link and developed a severe gambling problem overnight.

I changed a few times by simply contacting my Affiliate Manager.
 

Dan.Videoslots

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Hello Dunover.

The easiest way would be to change it on your affiliate account or get in touch with your affiliate manager, and they can help you. Alternatively, you can send me a private message and I will help you out.

Best regards,
Daniel.
 

colinsunderland

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Hello Dunover.

The easiest way would be to change it on your affiliate account or get in touch with your affiliate manager, and they can help you. Alternatively, you can send me a private message and I will help you out.

Best regards,
Daniel.

And how does it pay as 10 customers at 75 euro doesn't not equal 625 euro as you state on your affiliate page.
 

Dan.Videoslots

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And how does it pay as 10 customers at 75 euro doesn't not equal 625 euro as you state on your affiliate page.

Hi Colinsunderland,


Our commission plan is that you get for the first 1-5 players €50 CPA and then for player 6-10 €75 CPA. This will generate €625 in total for 10 players.

You can read about it here:
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Br,

Daniel
 

colinsunderland

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Hi Colinsunderland,


Our commission plan is that you get for the first 1-5 players €50 CPA and then for player 6-10 €75 CPA. This will generate €625 in total for 10 players.

You can read about it here:
You do not have permission to view link Log in or register now.


Br,

Daniel

Thats not what it says at all.

If I send you 20 new players, it clearly says number of new players 11-20 CPA payment per player €100

Where does it state but you only get 50 for the first 5, 75 for numbers 6-10 then 100 from 11-20?
 
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