Videoslots - Newly Accredited

[geordiecolin]

gods I hope so
I mean, you need only view the BIN list to know a card is a prepaid

Any card I encounter with bin in it would not have me buying it

 

[geordiecolin]

Anyhow I am now off to my beloved Videoslots for my next spanking

 

[deepsky2]

Also regarding the Prepaid cards, we have found a solution for this and will be implemented very soon.

Br,
Team Videoslots

thank you!!

 

[bebo67]

Hi guys,

Regarding the 10,000 trophie that you mentioned earlier. I will have a look tomorrow morning if there have been any changes from our side and then fix that if that is the case.

Br,
Team Videoslots

Thank you!

 

[bebo67]

Thank you!

@Team.Videoslots You sound like a person in charge, and truthfully, that is a good thing to see. And you know for me to give a compliment, it's heartfelt. I don't kiss butt

 

[mina1929]

Team Videoslots doing a great job and I am still a big fan of VS

Wish me luck getting a Wild-line on DOA this week

 

[bebo67]

Hi guys,

Regarding the 10,000 trophie that you mentioned earlier. I will have a look tomorrow morning if there have been any changes from our side and then fix that if that is the case.

Br,
Team Videoslots

Im Tagging @Jono777 . Hope it works out, and you end up having a good day!

 

[Team.Videoslots]

Good morning everyone,

We have reviewed and adjusted the trophies and rewards for the games you have mentioned. Please let us know if you find any other games that have missing rewards and we'll investigate directly.

Best regards,
Team Videoslots.

 

[jimbler]

Well this sucks...just got this email from Entropay.

We're sorry to let you know that due to new restrictions imposed on card issuers, we can no longer provide virtual Visa cards to people living outside of the European Economic Area (EEA) and to people living in Norway.

<snip>

After 31 October, if you live outside of the EEA or in Norway all of your Entropay cards will be cancelled and permanently deleted.

So bitcoin will be the only way for Aussies to withdraw from Videoslots now?

 

[Team.Videoslots]

Hi Jimbler,

I have sent you a PM.

Best regards,
Team Videoslots.

 

[Harry_BKK]

Well this sucks...just got this email from Entropay.



<snip>




So bitcoin will be the only way for Aussies to withdraw from Videoslots now?

Had the same email, sucks big time as i am running out of options to deposit.

 

[Supababe]

What a better costless way of gaining traffic from those with very limited finances to play slots than to take from the rewards of higher depositors then give it to the poorer in order to gain their traffic and loyalty!
It is my guess that Videoslots are preparing to float on the stock market and re-brand as RobinHood Casino

I’ll be one of those paupers who live for Monday’s where my £2.50 race winnings get me 50 spins on donuts.

You rich folk make enough in weekend booster money by all accounts.....

 

[Jono777]

Im Tagging @Jono777 . Hope it works out, and you end up having a good day!

Thank you Bebo

Good morning everyone,

We have reviewed and adjusted the trophies and rewards for the games you have mentioned. Please let us know if you find any other games that have missing rewards and we'll investigate directly.

Best regards,
Team Videoslots.

Thank you Team VS, most appreciated.

Now I completed this 10,000 wins in Extra Chilli last night, hence discovering no reward.

Checked again just and nothing there. Please, please, please tell me you're going to add this achievement to my rewards for me, it took month's to earn and discover there was a missing rewards not to mention lots of deposits and wagers.

Surely I haven't got to do it again when it seems you agreed it should have been there all this time?

Kind regards

Jon

 

[Mr Wild]

gods I hope so
I mean, you need only view the BIN list to know a card is a prepaid

There are some prepaid cards that do accept withdrawals. I believe the problem was to know which one did accept withdrawals and which one didnt.

 

[Team.Videoslots]

Hi Jono777,

I have sent you a PM.

Best regards,
Team Videoslots.

 

[Team.Videoslots]

Hello everyone,

Today we have a brand new release ready in our Casino, so get ready to meet the man behind the mask himself! The game is Alice Cooper: School’s Out For Summer and it is made by Spike Games, so crank up the volume and get yourself ready.

More information about Alice Cooper:

RTP: 95%
Min. bet: €0.2
Max. bet: €40
Paylines: 20

This game has Trophies and Rewards added and is available for UK players.

I wish you all good luck!

Best regards,
Team Videoslots.

 

[Jono777]

@Team.Videoslots

10,000 Reward now received. Thank you so very much, it is appreciated.

 

[MaltesePlayer]

.
Terms & Conditions

When signing up at

You do not have permission to view link Log in or register now.

(Videoslots), you enter into an agreement with Videoslots Limited, which is constituted under the laws of Malta and has its registered office at Europa Business Centre, Level 3-701, Dun Karm Street, Birkirkara, BKR 9034 and which is a company which is licenced and regulated by the Malta Gaming Authority of Malta under licence number MGA/B2C/258/2014 issued on the 1st August 2018 and also licenced and regulated by the UK Gambling Commission under licence number 000-039380-R-319311-012.
Does the new license mean anything?

All MGA licences were amended as they changed the structures and consolidated most B2B and B2C customers into a single license

 

[MaltesePlayer]

I know prepaid cards and verification has been mention over and over but I like to bring it up time to time as its a pain in the ars to verify each card and want to remind Videoslots that this practice is not needed.
Mention again to cs and they got back to me, they contacted security and received apply back from security stating our Security department this is a standard security check as per our security policies. Even if others might not do this, this is an extra security precaution we have chosen.

Team videoslots please tell me why you need to put in place extra security for prepaid cards? I'm assuming and of course probably wrong, I feel security do not know how to put a system in place or too lazy to do. That's find you guys can run your business as you please but for me, it's very annoying and if I find another casino and like as much as yours but don't have the practice for prepaid cards as you do! they'll be getting deposits with my prepaid cards. Nothing worse making a deposit with a prepaid card and be lucky to make a cashout but can't because card need to be verified first and from my experience sometimes its done in an hour other times I waited for a day, I see it as a stalling practice.
I saved some of my cards to give a perspective on how many times I had to go through verification.
View attachment 93860

Prepaid cards are a AML risk.. The money is going through a third party and then coming to the casino without having the full paper trail. Hence casinos need to be more careful than with a normal card.

 

[bebo67]

@Team.Videoslots

10,000 Reward now received. Thank you so very much, it is appreciated.

Awesome! I'm glad you got it, and that they fixed it. You could clearly see how gutted you were yesterday.

 

[Tirilej]

Awesome! I'm glad you got it, and that they fixed it. You could clearly see how gutted you were yesterday.

He already knew about it since I told him two weeks ago when I recieved nothing.

I had no idea though that they were still telling us to send an email So it's still a pm to be told to send an email. When will this fars go away?
GDPR is not asking for that.

 

[bebo67]

He already knew about it since I told him two weeks ago when I recieved nothing.

I had no idea though that they were still telling us to send an email So it's still a pm to be told to send an email. When will this fars go away?
GDPR is not asking for that.

Hmmm @ he already knew. I don't do the pm's with them. If I have an issue, I just vocalize out here, much as they hate it, I am sure.
If he already knew, then you should get the missing reward too.

 

[bebo67]

He already knew about it since I told him two weeks ago when I recieved nothing.

I had no idea though that they were still telling us to send an email So it's still a pm to be told to send an email. When will this fars go away?
GDPR is not asking for that.

Hind site. We don't know who " he" is. What you told a couple of weeks ago, could have been told to another person. This person has spoken the most, and has an air of authority, so I'm assuming it's Tom. This is what happens when they don't leave a name.

 

[Tirilej]

Hind site. We don't know who " he" is. What you told a couple of weeks ago, could have been told to another person. This person has spoken the most, and has an air of authority, so I'm assuming it's Tom. This is what happens when they don't leave a name.

No, I meant that Jono already knew that he wouldn't get the reward. I'm happy he got it though and that they changed their mind about especially doa

 

[bebo67]

No, I meant that Jono already knew that he wouldn't get the reward. I'm happy he got it though and that they changed their mind about especially doa

Yeah. 10000 reward missing is not cool. Glad its been added back in too.