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very slow pay by Cirrus

Discussion in 'Online Casino and Poker Complaints - old section' started by Garage3, Nov 14, 2005.

    Nov 14, 2005
  1. Garage3

    Garage3 Dormant account

    Occupation:
    consultant
    Location:
    east coast
    I deposited $10,000 and won $55,000 at Cirrus on April 16th 2005. They promised to send me $5,000 per week, then they changed that to $2,500 evey two weeks.

    Since July 3rd, I have recieved a total of $2,500. They still owe me $40,000.

    I have filed 3 different Montana disputes and pitched a bitch, but haven't recieved any help yet.

    I've also had trouble with a $10,000 withdrawal from Captain Cooks on Oct 2nd. It's still pending and they aren't responding to my emails or casino mail from the software.

    There's a lot I like about online gaming, but this trouble getting paid makes me wonder if it's a good idea at all.
     
  2. Nov 14, 2005
  3. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    The first question that come to mind is "why"?
    http://www.casinomeister.com/rogue/cirruscasino.html

    Christine is a member in this forum - feel free to PM her.
    http://www.casinomeister.com/forums/members/cjcirrus.html

    The PABs are backlogged at the moment, but I'll make an effort to get this one out in the next day or two. RTG will be notified as well. I ran into the RTG rep at the EIG last week and told him that Cirrus Casino is still generating the same ol' same ol' complaints (delayed payments). He just rolled his eyes and shook his head, and told me to keep him up to snuff on this casino. RTG needs to pull the plug on this operation (sorry Christine - but that's how I feel).
     
  4. Nov 14, 2005
  5. Slotmachine

    Slotmachine Dormant account

    Occupation:
    Management
    Location:
    US
    Terrible

    Man, oh man. I've been posting a lot about the reliability of casinos and about how to choose a casino here lately, and even I thought I should give it a rest. But cases like this one justify my ramblings I think. I am truly sorry, and I hope you get your winnings. But why, oh why, deposit at any other than Meister approved casinos? With the exception maybe of some rock-solid (if indeed such a thing exists) establishments such as Ladbrokes etc... But...depositing at a rogue casino???? People, it's your money, don't throw it away.

    Man, I can imagine the frustration. 50,000 bucks resting in a Cirrus account....

    SM
     
  6. Nov 14, 2005
  7. liquidsoap

    liquidsoap Dormant account

    Occupation:
    my self
    Location:
    home
    just wondering

    just wondering, what deposit method did you use, and did you claim a bonus.
     
  8. Nov 15, 2005
  9. scrollock

    scrollock Senior Member

    Occupation:
    google
    Location:
    boro, uk
    fantastic bryan!!!

    any chance you could go the whole hog and tell the world that virtual/cirrus/prism/cool cat are the same company ?

    you have said in the past that they are, but then they admitted that were connected but has since gone their separate ways, i have sent you the evidence in the past that they are..

    BTW bryan well done on some other issues you have dealt with recently, with a few companies you have made some long overdue statements recently with some casinos which have had more than their fair share of chances to redeeem themselves. keep up the good work.
     
  10. Nov 15, 2005
  11. Garage3

    Garage3 Dormant account

    Occupation:
    consultant
    Location:
    east coast
    more cirrus

     
  12. Nov 15, 2005
  13. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Please PAB. Thanks!
     
  14. Nov 16, 2005
  15. freakin

    freakin Dormant account

    Occupation:
    NOC Technician
    Location:
    Seattle
    Not that I'm trying to defend a casino that's holding $50k of yours (I can't even imagine being in that situation) but I just had a cashout from them for my second deposit and it was processed in about 1 day. So it seems that they will pay quickly sometimes.

    At the very least, I feel that Christine has always been honest with me, even if her CS reps give me the run-around on my withdrawal status.
     
  16. Nov 16, 2005
  17. max1mike

    max1mike Dormant account

    Occupation:
    carpenter
    Location:
    USA
    same company, but different management perhaps???...or something?.

    personally, i dunno, but i've gotten some songs and dances from cirrus and coolcat, and never had any dealings with prism, but virtual has never been an issue with me, and is quickly becoming my favorite place to deposit my gambling funds...free chips anytime i ask, quick online help...i can't bitch at all about virtual.
     
  18. Nov 16, 2005
  19. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Christine answered within five minutes of my email - you should be receiving something soon.

    ...please remind him to go ahead every week and make sure that he submits a cashout request for his weekly limit

    I take it that players who are expecting scheduled payments need to submit cashout requests. This is something for some of you (who are waiting) to check on.
     
  20. Nov 16, 2005
  21. ximo

    ximo Dormant account

    Location:
    spain
    Never haven't seen a big liar as Christine, Bryan.
    I have gone for 25 days, everyday to the chat with her and she always saying you have to wait... you have to wait... you have to wait.
    And the last false excuse is "accounting thought it was reversed"....
    ooohhh yes every day asked for payment and they think was reversed.
    But the more enjoyable is when I asked by who was reversed???
    And the answer was.... by nobody...
    wooowww it must be a goblin in the cirrus system as neither Accountig, nor support nor casino manager did it....

    Don't let be deceived by this girl Bryan.
    Garage3 told the BIG truth about this girl and casino.
     
  22. Nov 16, 2005
  23. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Hey, I'm trying to get you paid right now. To come in and start calling Christine a liar isn't going to help much. In fact, you might have just blown your chance.
     
  24. Nov 16, 2005
  25. ximo

    ximo Dormant account

    Location:
    spain
    Bryan,
    seeing her answer have made me crazy after everyday the same answer.
    Sorry if I have bothered your forum, but It's how I feel.
     
  26. Nov 16, 2005
  27. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    The girl's making you crazy? :D

    You're not bothering the forum, you're just screwing up your chances of getting paid right away. How am I supposed to convince anyone to pay you if you come in here calling someone a liar. Think hard about that one. No one forced you to make a posting. This could have been handled with a simple PAB - I contact the casino - you get paid - simple as that.
     
  28. Nov 16, 2005
  29. ximo

    ximo Dormant account

    Location:
    spain
    Ok sorry Meister.
    It must be I'm becoming older...:)
     
  30. Nov 18, 2005
  31. ximo

    ximo Dormant account

    Location:
    spain
    I continue without being paid. 28 days.
    Someone has had more luck?
     
  32. Dec 6, 2005
  33. Garage3

    Garage3 Dormant account

    Occupation:
    consultant
    Location:
    east coast
    Boy, she really seemed to jump when Bryan emailed, and it shows in the Cirrus cashier a withdrawal approved for $2500 Nov 15th.

    BUT, no payment ever came through to my neteller account.
     
  34. Dec 6, 2005
  35. ximo

    ximo Dormant account

    Location:
    spain
    Same situation as you.
    46 days and still waiting to be paid.
     
  36. Dec 6, 2005
  37. Lord_Have_Mercy

    Lord_Have_Mercy Quit Gambling

    Location:
    Parts, Unknown
    LMAO...Can't believe people even deposit with those crooks. I really hope you get your money.
     

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