1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

(very) delayed cashout @ Rushmore

Discussion in 'Online Casinos' started by DaveG39, Jul 20, 2009.

    Jul 20, 2009
  1. DaveG39

    DaveG39 Experienced Member

    Occupation:
    Disability
    Location:
    Glendale,CA,USA
    I'm hoping Louise sees this. My last cashout was approved on 6/27, and I have yet to receive my check via FedEx. In the emails I receive from the accounting department it says it should take between 7 and 10 working days for my check to arrive. It usually takes a couple days more, but never this long. I've emailed with no response. Also, I have chatted with customer service several times. All they have told me there is an issue with cashouts at this time, but the accounting department won't tell them what it is other than to say they are working on it and that I'll have my check asap. I asked if it was only certain players (ie only US or only checks) and they said no it is a system-wide issue.
     
  2. Jul 20, 2009
  3. GGW Laurie

    GGW Laurie Dormant account webmeister

    Occupation:
    Self Employed
    Location:
    In the Beautiful South !!
    I think Louise will get to the bottom of this, as its not been the casinos style to hold up payments imo, she will take care of you, that you can be assured of.....laurie:)
     
  4. Jul 20, 2009
  5. bb28

    bb28 Meister Member

    Occupation:
    Customer Service
    Location:
    US
    I'm sorry you having such a long wait on your w/d. Checks are NOT a good nor dependable option for players in the US. It might be a good idea for you to check into the other options for players in the US. :)
     
    1 person likes this.
  6. Jul 20, 2009
  7. uungy

    uungy Dormant account PABnononaccred PABnoaccred PABaccred

    Having the same problem here with slotsoasis. been over a week since requested a withdrawal via Neteller, and there has been nothing yet.
     
  8. Jul 20, 2009
  9. jas2587

    jas2587 Ueber Meister

    Occupation:
    none
    Location:
    FL
    1 person likes this.
  10. Jul 21, 2009
  11. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Well it seems you arent the only one.

    Im really surprised to be reading this about the Rushmore Group, and even more surprised that Louise hasnt immediately posted about the cause of all the delays. It is affecting ALL players not just US it seems.

    In the other thread, someone PM'ed Louise and she had the funds sent to him immediately after he had waited a week - so it makes me wonder why other players cant be paid that fast without having to come to CM...??

    I'd like to think there is a reasonable explanation, so Im looking forward to hearing what it is.
     
    1 person likes this.
  12. Jul 21, 2009
  13. DaveG39

    DaveG39 Experienced Member

    Occupation:
    Disability
    Location:
    Glendale,CA,USA
    P.S.

    My check arrived today, 17 working days after it was approved (16 if the July 4th holiday here in the US counts)(?!)
     
  14. Jul 22, 2009
  15. vegetagirl2008

    vegetagirl2008 Mafia Wars Level 472

    Occupation:
    No Job Here..
    Location:
    Brooklyn, New York, United States
    You should really think about other methods of withdrawing funds then the check method. Its takes too long then fees maybe attached and then the hassle of explaining to your bank about where the check came from. Hope it was a US bank from which it was drawn on..
     
    1 person likes this.
  16. Jul 22, 2009
  17. XOXOXOXOXOX

    XOXOXOXOXOX Let em spin... PABaccred

    Occupation:
    Software developer
    Location:
    O Canada!
    I thought FedEx should be fast.
    i received a few checks via FedEx and it only took 2-3 days to get here from Europe. But i payed 50 bucks or so for the fast delivery.

    OP, may be you can check with Fedex to see when it was sent then you'll know where is the delay.
     
  18. Jul 22, 2009
  19. Louise

    Louise Dormant account

    Occupation:
    Rushmore, Cherry Red and Slots Oasis Rep, CS & acc
    Location:
    Right here
    Hi all,

    I have posted in reference to this in the Slots Oasis thread.

    Please make sure to PM me, should any player have an outstanding issue they would like me to check for them.

    I extend my apologies again to those that have been affected by the wait.

    Thanks,

    Louise
    Rushmore, Cherry Red & Slots Oasis Rep.
     
    1 person likes this.
  20. Jul 22, 2009
  21. DaveG39

    DaveG39 Experienced Member

    Occupation:
    Disability
    Location:
    Glendale,CA,USA
    Vegetagirl & XOXO - Rushmore sends checks overnight (with no fee on checks over $250USD), so any delays were Rushmore's fault, not FedEx's. As for where the bank is, the address of the processing center and the bank is in Canada, but there's a note in tiny print saying the funds were actually paid from a branch here in the US so...?? My only other option would be wire transfer (also free over $250USD), but I just don't feel safe giving anyone my rounting number if I don't have to.

    Louise - I'm very happy to hear that things are cleared up! :)
     

Share This Page