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VeraJohn and ISP problem

Discussion in 'Computers and Internet Geekland' started by The Viking, May 21, 2015.

    May 21, 2015
  1. The Viking

    The Viking Ueber Meister MM

    Occupation:
    chef
    Location:
    Faroe Islands
    Well seems im having problem logging in on VeraJohn,
    couple of days ago all of sudden i couldnt log in as it didnt regonised my email, so of to live chat i go
    and after i while we found out that due to new laws in Denmark i need to use my NemId, but the pro is
    im not in Denmark and we dont use NemId here.and Faroe Islands are not under the Danish gaming legislation.
    so she was going to forward this to the techs and today i got an answer.

    Thank you for your email.

    We have looked into it, and it seems that your ip-address is registered as a Danish ip, so you are therefore being redirected to our Danish site. Since you signed up on our international site, your login information is not recognised on the Danish site. Since the Faroe Islands are not under the Danish gaming legislation you need to use the international version, but at the moment we can't direct you to that. since your internetprovider is giving you an Danish IP. Is possible you could try and contact your ISP to see if it is possible for them to give you another IP, og log onto a network that has an IP originating in the Faroe Islands.


    Have a good day.

    Best Regards

    but after contacting my ISP i am using an IP originating in the faroes? so any techs out here who have a sotion?
    Proxy:
    No Proxy Detected
    City:
    Torshavn
    State/Region:
    Streymoy
    Country:
    FO - fo flag
    ISP:
    P/F Kall
     

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