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Your Input Please Vera&John verification

Discussion in 'Online Casinos' started by curremon, Jul 5, 2018.

    Jul 5, 2018
  1. curremon

    curremon Senior Member PABnononaccred MM

    Occupation:
    Working
    Location:
    finland
    I suggested verajohn to my friend who started playing there.. He won around 1000€ and send documents right after he had finished wagering at casino. After that he requested withdrawal.

    Now its been 5 days and withdrawal still pending and support keeps telling all the time same story about long queue etc... There cant be 5 day queue on document checks.

    Anyone else had problems with getting verified there ? I cant remember how long it took for me since its been quite some time..
     
  2. Jul 5, 2018
  3. pinnit2014

    pinnit2014 Senior Member MM PABinit

    Occupation:
    Work with figures, other audit-y things
    Location:
    Glasgow
    Had to submit new card with a similar sized withdrawal last week and it was verified and paid in just under 24hrs.

    They can be quite slow. Last time I sent in a card for verification it took them 3 or so days. Which, for a card, is pretty slow.
     
  4. Jul 5, 2018
  5. curremon

    curremon Senior Member PABnononaccred MM

    Occupation:
    Working
    Location:
    finland
    But really, 5 days now... I feel kinda stupid to recommend that casino since ive never seen such a delay.
     
  6. Jul 8, 2018
  7. Skyla Burrell

    Skyla Burrell Webby webby

    Occupation:
    Affiliate Manager
    Location:
    United States
    That is a long time in this day and age for document verification!

    I always highly recommend any time a player tries a new casino that they submit the documents and get verification before any deposits are made.
    That eliminates all the stress and worry because winning is supposed to be fun :)

    If it helps, our players have been happy with V&J and have been paid!

    Skyla Burrell
    Gambling City
     
    Mouche12 likes this.
  8. Jul 8, 2018
  9. NeverLucky

    NeverLucky is actually lucky sometimes

    Location:
    Germany
    Had a late night gambling Session there which ended up in a nice withdrawal, requested a w/d and immediatly submitted the required Documents. If i remember rightly they've got back to me within about 12 Hours telling me i was now fully verified and my withdrawal had been processed.

    Perhaps your Friend can create an Account here and contact the Rep: @Vera&John -- you might be able to do it for him but i doubt that they will be able to handle your request as im pretty sure the Account Owner has to do that.
     
  10. Jul 10, 2018
  11. NJLowRoller

    NJLowRoller Newbie member

    Location:
    NJ
    I think this begs the question, what is a realistic time frame for document verification? Of course the best casinos will have you verified in minutes but realistically how long before you start getting worried that they are trying to not pay you?
     
  12. Jul 11, 2018
  13. Skyla Burrell

    Skyla Burrell Webby webby

    Occupation:
    Affiliate Manager
    Location:
    United States
    I think 2 working days is a realistic time-frame.

    Kind regards,
    Sky
     

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