Vegastowers locked my account No reason!

ggluck

Dormant account
Joined
May 14, 2003
I purchase $50 with Neteller last month.Play Blackjack a while.next day when I log in.My account have been locked.

Yesterday I Email the Vegastowers Casino.

Hello ,

Can you give me a reason.Why locked my account.I dont know why my
account have been locked.

I have deposit $50 and play a while in Vegas towers.

Could you please reopen my account!

Thanks
---------------------------------------------
Vegastowers Casino Reply Email:

Thank you so much for your e-mail.

Please be advised that the casino has the right to lock your casino account
if they feel that there is discrepancies on the casino account, so please be
advised that the casino account will remain locked

If you have any further queries please do not hesitate to contact our
wonderful support team.
Regards
Gino
Customer Service Consultant

If you are experiencing any purchasing problems via credit card. Please
visit:
SUPPORT CENTER

Vegas Towers provides 24-hour toll-free and e-mail support to all casino
players. Contact us 24-hours a day, 7 days a week if you have any questions,
queries or suggestions.

Email:
Support: Support@vegastowers.com
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jyde

Dormant account
Joined
Nov 12, 2001
Thank you so much for your e-mail.

Please be advised that the casino has the right to lock your casino account
if they feel that there is discrepancies on the casino account, so please be
advised that the casino account will remain locked


Haha - now THAT's service!
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
This just in:

[size=-2]This player is indisputably linked to 11 other players and her account was locked according to our policy.

As we do not disclose the exact details of how fraudulent accounts are identified, the Customer Service Consultant was quite correct in his reply to her. Unfortunately there is not a more service orientated answer one can give in such a case.

The purchase has been refunded back to the Neteller account but the casino account will definitely remain locked.

Vegas Towers[/size]

So ggluck? Any comments?
 

jpm

Dormant account
Joined
Mar 29, 2002
"indisputably linked to 11 other players", I'm guessing that doesn't mean refer-a-friend's.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
ggluck?

You still there???
 

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