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vegas2web - slow pay

Discussion in 'Casino Complaints - Non-Bonus Issues' started by tamara, Mar 21, 2012.

    Mar 21, 2012
  1. tamara

    tamara Newbie member

    Occupation:
    retired
    Location:
    Saint Helens Oregon
    I made a withdrawal feb 8 from the casino it is now march 21 and still no money (in all fairness they did send me a check I didnt ask for and couldnt cash so they canceled it and went back to a bank wire like i requested) It has been way to long of a wait will post when I recieve the money if I do.here is some of the exchanges;

    Please wait for a site operator to respond.

    You are now chatting with 'Sunusha'

    Sunusha: Hi there, how can I help you?

    mark: Hi I made a withdrawal back on feb 8th and was just wondering if it will be much longer to receive it

    Sunusha: A moment please while I check for you.

    Sunusha: It was processed on the 5th March and takes 5 to 15 working days to reach you

    mark: what do they do send it by steamer tramp? lol

    mark: well thanks will check back later

    Sunusha: You welcome
    Please wait for a site operator to respond.

    You are now chatting with 'Kumaran'

    mark: Hi any idea how much longer on my withdrawal

    Kumaran: Hi Mark,

    mark: hi

    Kumaran: Please wait while I check for you.

    mark: ok thanks

    Kumaran: Thanks for waiting, is it for the $700 withdrawal?

    mark: yes

    Kumaran: Okay, it was processed on our side on 5th March, the money should hit your bank account soon. It usually takes a minimum of 5 to 15 business days.

    mark: ok thanks
    Please wait for a site operator to respond.

    You are now chatting with 'Iftaar'

    Iftaar: Hello, how may I assist you?

    mark: Hi I am still waiting for my withdrawal from feb 8th I know you said it takes 5to 15 buissniss days to reach my account and it has only been 10 since march 5th when it was sent but you and I both know it doesnt take that long so is there a problem could you please check

    Iftaar: A moment please while I check for you.

    Iftaar: Thank you for your patience...

    Iftaar: I have checked for you and your withdrawal is on its way to you. You should expect it in the next few days.

    mark: ok thank you

    Iftaar: You're most welcome!
     
  2. Mar 21, 2012
  3. samoas

    samoas Senior Member

    Occupation:
    Office manager in fine dining
    Location:
    Philly born & raised 2 traffic lights away
    Hi Tamara,

    V2W has been notoriously slow for pay. I believe there is another thread in reference to this too. This is an establishment that will not get a dime from me due to issues others have experienced. I suggest you stick to the accredited facilities posted here at CM.

    Keep on top of support and fingers crossed the money comes in soon. :thumbsup:

    Once you get it? I would go elsewhere. JMO
     
  4. Mar 21, 2012
  5. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    @tamara: I've moved your post here (was originally pegged on the end of an old Vegas2Web thread from last year).

    FYI, posting onto old threads for no particular reason is called necro-ing and is generally frowned on. It's much preferable to start your own thread, helps keep things focused on your business and not the old business. Not a major problem, just so you know for next time. ;)

    If you'd like us to look into this issue for you please check out our Pitch a Bitch service. If that sounds like the way you want to proceed please read the Pitch-A-Bitch FAQ thoroughly, it details what you can expect from us and what we expect from you throughout the process. It's a free service but we do expect you to know and respect our procedures.
     
  6. Mar 28, 2012
  7. tamara

    tamara Newbie member

    Occupation:
    retired
    Location:
    Saint Helens Oregon
    pab

    Yes I would appreciate that very much I am reading the PAB section now and will follow the steps thank you
     
  8. Apr 2, 2012
  9. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    PAB received, submitted to the casino, and they've responded. [strike]Please check your email ASAP.[/strike] Unfortunately your email provider, Comcast, is rejecting my emails to you as spam. Please provide an alternate email address ASAP, see the PAB FAQ section on emails for details (here). Thank you for your prompt attention to this problem.
     
    1 person likes this.
  10. Apr 12, 2012
  11. tamara

    tamara Newbie member

    Occupation:
    retired
    Location:
    Saint Helens Oregon
    so what did they say? I am not sure if you are getting my replies or if you are just real busy I suspect the later. Thanks for taking the time looking into this for me. Mark and Tammy
     
  12. Apr 12, 2012
  13. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Please check your email at the excite.com address you provided.
     

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