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Bitch and Moan Vegas Sky - excluding regions as they go along.

Discussion in 'Casino Complaints - Bonus Issues' started by JasonXorg, May 29, 2010.

    May 29, 2010
  1. JasonXorg

    JasonXorg Dormant account

    Local government
    Leiden, The Netherlands
    I'm playing around with free chips and clicked on KK's site on a $38 promotion at Vegas Sky Casino. Their site says the promotion could easily be claimed in the Cashier-section. After signing up, no free chip to be found.

    So I contacted Live Support:

    I can only assume this is the term:

    12. The management reserves the right to disqualify certain countries or individual players from promotional offers. Promotional offers via email, telephone or mail are extended only to the player whom the correspondence is addressed.

    So apparently, The Netherlands is dangerous since...ehmm...now? Because no other casino excludes this country in their terms.

    Uninstalled as we speak.
  2. May 29, 2010
  3. vinylweatherman

    vinylweatherman You type well loads CAG MM

    STILL At Leisure
    United Kingdom
    Quite, they deserve nothing more. If they are going to change rules without making them available in the Terms and Conditions, what is to stop them making another nasty but unwritten rule change if you win.

    Since they don't appreciate players from your region, you will have to find a casino that does.

    This problem often happens with offers on affiliate websites, where generally available offers may not apply in all cases. However good this affiliate was, they could not have added this information to their site since it did not appear in the terms and conditions of the casino. A poor affiliate wouldn't even bother looking.
    1 person likes this.

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