Vegas Regal slow pay

KasinoKing

WebMeister & Slotaholic..
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Aug 25, 2004
Location
Bexhill on sea, England
I waited 8 days (6 working days + a weekend) for Fortune Reel last month.
Rival casinos may have the best bonuses, but you have to be patient when it comes to cashing-out from the "white label" ones... :(

KK
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
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Joined
Aug 25, 2004
Location
Bexhill on sea, England
Sorry, but what is "white label"?
As I understand this term (and I could be wrong), it's where the physical running of the casino itself, including all the payment processes, is totally controlled by the software provider; in this case, Rival.
The casino "owners" only control their own websites and marketing (including bonus offers), and have to ask Rival to implement their chosen options on their behalf.
There are a handful of "independent" Rival casinos who handle their own payments & customer support, but the other 30+ use Rival's centralised CS & Payment systems.
IMO this would not be a bad thing... if only they would get their fricking act together and speed up their payments!

KK
 

maphesto

Dormant account
Joined
Jun 5, 2009
Location
Sweden
IMO this would not be a bad thing... if only they would get their fricking act together and speed up their payments!

And get rid of those stalling tactics and their horrible demands for new documents now and then. :mad:

And get rid of that central bonus ban list.

And faxback requirements for every new credit card deposit.

And if they could answer legit questions about which settings the operators themselves can change. This last one is about Rival software and not only about their while label issues.
 

gamblingmace

Dormant account
Joined
Jan 29, 2009
Location
europa
This has to be the first time I been waiting on them since June 1st
They never took this long before.

there was a time when a withdrawal at a rival casino took four days. recently I waited about four weeks for a small amount (less than 100 euros lol which should be a tiny amount for a casino). what was really annoying about it was the fact that they didnt reply when I sent emails to them. I could talk to the live support and the rep said something like we are not responsible for these problems and delays because the payments are processed by rival but not by us. but even if this is true the question remains why this casino didnt reply when I emailed them. finally I received my funds after asking a rep who is active on this site for help. maybe I would still be waiting for my money if that rep hadnt helped me. so thank you for helping me, Mr rep, but you cannot treat your players like that and you ought to do something about it.

now I am waiting for a week for another withdrawal at a different rival casino. and again no reply to emails and the live support is closed all the time. what is wrong with rival? have they lost so many players because of the tradition casino scandal that they are broke and cannot pay their winners anymore? but as someone posted it on this forum lately then they shouldnt take deposits anymore.
 

TonyT

Banned User - flaming douchbag
Joined
Apr 18, 2010
Location
Cleveland, Ohio
Regal and a few other rivals are starting to remind me of a local bookie i once used.

He would take my bets all day and if i lost he would accept my money, but there were times when i won that he would give me this excuse.

"Well i dont have the money now but WHEN i collect from the other losing players i can pay you"

If you cant payout when you say you will payout then don't accept my money and bets.
 

osulle

Paleo Meister (means really, really old)
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mm4
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Jun 19, 2009
Location
In my head
6 days is beyond a joke.

Take your business elsewhere.

Nifty, thats strange, I have had two cashouts in the last month and both were paid in 48 hours (business hours that is). I have a small pending cashout with them right now so I hope I will get it soon.

Thats the thing with Rival I hate, you win some money and you have to wait till the cows come home and are put back in the barn before you get paid. Kinda sucks all the life out of the slots if you ask me!
 

De Beuker

Senior Member
Joined
Apr 20, 2009
Location
Netherlands
Never had to wait more than 2 businessdays for a withdrawl from VRC.
Cashed out last Monday, still nothing... so it wont be until next week.
Really expected the money before the weekend...sucks!

Sometimes I just want something different.. 32RED has no Scary Rich!:p
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
Never had to wait more than 2 businessdays for a withdrawl from VRC.
Cashed out last Monday, still nothing... so it wont be until next week.
Really expected the money before the weekend...sucks!

Sometimes I just want something different.. 32RED has no Scary Rich! :p
No, but Sloto & Box24 do...

KK
 

De Beuker

Senior Member
Joined
Apr 20, 2009
Location
Netherlands
No, but Sloto & Box24 do...

KK

I know.. but thanks anyway:D

Box24 bonusbanned me for 6 deposits / 0 cashouts :mad:

And my deposit/cashout ratio at Sloto is so dramatically low I gave up playing there.

And I still cannot get the downloadversions of Black Diamond and Orangegamez to work. ACCESS DENIED!
And for some reason I dont like playing in flash..I just miss something..
 

osulle

Paleo Meister (means really, really old)
CAG
mm1
mm4
Joined
Jun 19, 2009
Location
In my head
Nifty, thats strange, I have had two cashouts in the last month and both were paid in 48 hours (business hours that is). I have a small pending cashout with them right now so I hope I will get it soon.

Thats the thing with Rival I hate, you win some money and you have to wait till the cows come home and are put back in the barn before you get paid. Kinda sucks all the life out of the slots if you ask me!

Just an update on my cashout from Vegas Regal. I cashout out on Sunday and was paid Friday night so I guess the improvements in cashout times with them was short lived.

God I hate Rival's payout policy:mad:
 

De Beuker

Senior Member
Joined
Apr 20, 2009
Location
Netherlands
Cashed out last week on Monday (June 7th) and got paid yesterday (june 15th)
Seems they stick strictly to the 5 businessdays now.. :(
 

oldtrvlagt

Dormant account
Joined
Mar 31, 2007
Location
Iowa
I know.. but thanks anyway:D

Box24 bonusbanned me for 6 deposits / 0 cashouts :mad:

And my deposit/cashout ratio at Sloto is so dramatically low I gave up playing there.

And I still cannot get the downloadversions of Black Diamond and Orangegamez to work. ACCESS DENIED!
And for some reason I dont like playing in flash..I just miss something..

Hey, just a suggestion (I can't get Orangegamez to download on my laptop but it did on my PC..who knows..strange), anyway...have you tried Planet 23? I did have a good experience with them (maybe shortlived but worth a try). Good luck!
 

De Beuker

Senior Member
Joined
Apr 20, 2009
Location
Netherlands
Hey, just a suggestion (I can't get Orangegamez to download on my laptop but it did on my PC..who knows..strange), anyway...have you tried Planet 23? I did have a good experience with them (maybe shortlived but worth a try). Good luck!

Thanks for the suggestion, but Planet 23 have special WR for players from The Netherlands, we have to wager our deposit+bonus 450x (yes, fourhundred and fifty times):eek2::eek: before we can cashout.

So I didn't even bother.. but thanks anyway!:thumbsup:
 
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