vegas red

[murder1]

Well I myself played Vegas Red Last night. I deposited $100 and got the bonus. I played 4 line deuces wild and won $200 I then when to Carribean Poker and Betted $50 and got a fullhouse and the dealer open so that was an additional $900 I played around and met the requirement and have a pending cashout for $1075.50. The only reason I played there is because. If JPM have not had a problem with them, then I have no problem trying them. I will let you know what happens with my payout.

Dear XXXXXXX,

Thank you for choosing to play at Vegas Red!

We have received your withdrawal request for the total amount of $1,075.50,
together with your preferred payment method of money Bank Draft.

Please note that the Bank Draft would be sent to the address below as specified
on your casino account. We would ask you to please contact us as soon as
possible in case the below address is no longer in use and/or might be
insufficient for proper mail delivery, so that we would send the Bank Draft to
the correct address:

XXXXX xXXXXXX,
xxxxxxxxxxxxx,
xxxxxxxxxx
xxxxxxxxx
U.S.A.

Please note that your transaction request code is: CT00547856WT.

Please be advised that unless you are a VIP Silver Player or above, your
withdrawal requests are processed after 4 business days from the request date,
as per our withdrawal policy. Your withdrawal request will be displayed in the
'Pending Withdrawals' section under the casino's Cashier section until the day
it is processed.

##IMPORTANT##

PLEASE NOTE: All withdrawals will be first credited to your VISA card or FIREPAY
(if you use these payment methods) up to the total original amount that was
deposited with each. The balance will then be sent to you via your choice of a
withdrawal. Please also note that we can no longer issue credits against
previous MasterCard deposits.

If you wish to cancel your withdrawal request or have any questions, please do
not hesitate to contact our support team by phone: TOLL FREE (U.S.):
1-866-609-0296, International: 1-268-481-2301, or email: support@vegasred.com.

Best of luck,

Sarah Banks
Manager

Vegas Red
"We Comp You More!"

You do not have permission to view link Log in or register now.

 

[spearmaster]

Sweet... LOL... can't see myself betting $50 at Caribbean Stud...

 

[cipher]

Just a reminder that if you loose at VEGAS RED you've got a very heafty carry-over requirement to deal with if you go back again, even if you zero out. Have a good one.

Cipher

 

[spearmaster]

You know, I never got a firm answer on that... I must follow up on that - thanks for reminding me.

 

[cipher]

Spear, I know what the "FIRM ANSWER" was then, but I'm sure they've modified it in some way or another since then.

These people are very good at playing fast and loose with the truth on a daily basis. Very similar to the manner that Real Time Gaming has been known to operate.

Anybody that gives this IMPERIAL E-CLUB LIMITED GROUP (which inludes DEL RIO CASINO, CASINO TROPEZ, VEGAS RED & CITY CLUB CASINO) any rope at all will surely regret it much sooner than later I'm sure. Have a good one.

Cipher

 

[lanidar]

My son wants ot play in Vegas Red. :crazy:
I told him all about the negetive posts here but, he is insisting.
Kids...they never listen anyway..do they!!
Some times you just wanna kill them...LOL

No big deal if we played and lost. Just the principle of the matter.
How about some short opinions that I can email him?

 

[cipher]

Hi Lanidar, When I played at VEGAS RED I had the advantage (I thought) of having been refered to VEGAS RED by an indiviual who is well respected and very well known to this and other forums.

In short, this individual and I both reviewed any and all information available on the VEGAS RED site before signing up. In short nothing was the same the very next day.

Blackjack was no longer allowed to cover the wagering requirements and overnite the wagering requirements incident to their bonuses not only tripled, but the bonus wagering requirements rolled-over even if you zeroed out the account by losses. Have a good one.

Cipher

 

[lanidar]

Thanks Cipher,
I sent your post to my son.
Usually we agree on where we play, but I told him this one was 'BAD NEWS"

 

[spearmaster]

Cipher's being all too nice LOL.

The worst problem is that support tells you something even if they don't know the answer - and players take that answer for granted.

I raise queries directly with management - who then has to tell support to change their rules.

I will agree with Cipher for now - use extreme caution.

 

[murder1]

Well I got my check today from Vegas Red for $975+ $100 sent back to Firepay. So Vegas Red is alright with me. I have been waiting nearly 2 weeks for Casino Tropez to pay me ($300). I just gotten off the phone with them. They tell me everything looks okay got all my documents and I've meet the wagering requirements. But couldn't give me a time on when my funds will be sent off. I wont be dealing with them again anytime soon.

 

[jpm]

WTG murder1, I don't know that I'd have tbe b*lls to play $50 caribbean stud though! Big risk, but definately big reward when you hit something. Glad you hit something good there, even more glad to hear you got your $$ without any hassle.

 

[jetset]

I have just had an email from an exec involved in Vegas Red asking for account names and numbers of genuinely aggrieved players, and if possible any email records of their interaction with Support.

The motivation seems to be to resolve these issues fairly, and I suspect to straighten out Support bad practice.

I have responded that they need to read these and similar threads elsewhere, but that should they wish free-of-charge assistance I am sure we can put them in contact with the aggrieved players concerned.

I await the response.

 

[jetset]

Progress report:

The Vegas Red guys seen genuine in wanting to reconsider the legitimate complaints. To cut out myself as a middle man and reduce the exposure of private information to a minimum I have suggested to my contact that they quickly establish a dedicated complaint email address with response and tracking numbers, even if it is done manually.

I have emphasised that it is critically important that these *appeals* be considered honestly and quickly.

If they agree to this and set it up, I will publish the address, and aggrieved players will be invited to submit their account numbers, names and succinct details of their complaint direct for reconsideration.

We will monitor the events that follow here on the message boards.

My contact assures me that policy changes are already being put in place to obviate further bad casino practice.

Now awaiting their response.

 

[jetset]

The response from Vegas Red is now to hand, and I have been promised that a senior member of management will carefully reconsider any legitimate complaint regarding the *abuser* bonus disqualification happenings of the past few weeks.

Here's the important part of the Vegas Red communication:

"Emails that players can send their issues to the respective VIP Directors are:

VEGAS RED:
david@vegasred.com

CASINO DEL RIO:
Jules@casinodelrio.com

CASINO TROPEZ:
Julian@casinotropez.com

Response times during weekdays will be same or next day depending on the time zone sent and received, and 48 hours maximum on weekends. This may not be 24/7, but right now I want to stick with the most experienced people I know and trust to deal with things in the best and fairest possible way."

Aggrieved players should send their account details and name, together with a brief summary of the grounds for their complaint. Every complaint will be carefully verified and then reconsidered, with the result emailed back to the player as soon as possible.

I should perhaps emphasise that this is just one group of Playtech powered casinos seeking to redress legitimate complaints of questionable bonus and winnings disqualifications - it is not Playtech Support or other Playtech powered casinos.

 

[murder1]

Well got my $$$ from Casino Tropez today. I still will not fool with them any longer

 

[rainman]

vegas red is rigged with non random software after hitting a certain amouint a certain amoiunt of times.