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Vegas partner lounge emails

Discussion in 'Online Casino and Poker Complaints - old section' started by mattysgirl, May 2, 2006.

    May 2, 2006
  1. mattysgirl

    mattysgirl Banned User - violation of <a href="http://www.cas

    Occupation:
    computers
    Location:
    Houston TX
    I am getting sick and tired of getting email from this group that is directed to me(yes my name is acctually in the email) Saying deposit xx ammount get a bonus. If you unsubscribe then you wont get any emails that really mean you will get a bonus on a next deposit. And this is not the first time this has happened.

    Well these emails or for first time players. Now tell me a group this large can't seperate the players from the non players. Sending me a email telling me that if i deposit $25 i will get $125. Even the suject line in the email says my name.

    When you see a email of that nature you start to think "oh cool"

    Vegeas partner lounge get your marketing act together and come up with something better. I am very sure there are programs that will allow you to get emails to players that have never made a deposit. And allow you to send promo emails to current players.

    mattysgirl
     
    1 person likes this.
  2. May 2, 2006
  3. VPL

    VPL Casino Representative

    Occupation:
    Call Centre Manager
    Location:
    South Africa
    Hi Mattysgirl,

    Please send me the email that you received, so that I can look into the situation. I'll PM you with my email address.

    Regards
    Schalk
    VPL
     
  4. May 2, 2006
  5. mattysgirl

    mattysgirl Banned User - violation of <a href="http://www.cas

    Occupation:
    computers
    Location:
    Houston TX
    Thanks for the quick response!!
     
  6. May 2, 2006
  7. suzecat

    suzecat Dormant account CAG MM webmeister

    Occupation:
    Retired
    Location:
    California
    Mattysgirl - this is a regrettable situation and a less experienced player would infer such a direct named offer was valid and probably take it up. Then they would find out it is for new players only, that they do not qualify, and we'd find a post about it in the complaints section. This happens too frequently to be ignored and I am heartened that VPL is on top of it.
     

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