First off I would like to say that I know that my credibility might not be that high considering that this is my first post and that I recently registered here. But then again, people don't contact a lawyer without having problems?
Anyway, I would like to write you my story and hear what you have to say about it. I recently registered with Vegas Palms Casino. They have a great signup bonus of 200%. And here is the essence of the case. When you play at a Casino, don't you trie to win? I know I do. So I played my funds the best way I could and I ended up netting a profit.
3 days after I ordered a cashout, I discovered that my account was locked. I emailed support and got a response that there were some "discrepansies" on my account. Not satisfied with that answer, I registered a account here at Casinomeister so that I could send the casino Contact a PM.
When he replied today he said that my account was closed because of bonus abuse.
My question is then. What is bonus abuse? Is bonus abuse when you play with a bonus and end up cashing out a profit? I played within the rules stated in the casinos T&C. I completed the wagering requirements and I have only one account in their network. If the casinos have a problem with people trying to gain an advantage from a bonus, why don't they change the wagering requirements so to make it less profitable? If I played in an "illegal" way, why dont they write it in the T&C? The way I see this is that this is a win\win situation for the casino. If the player looses with the bonus, the casino wins, If the player wins with the bonus, they confiscate his money and ban him for beeing a "bonus abuser".
My opinion is that if a player completes the wagering requirements and plays within the rules of the terms and conditions stated by the casino, and he doesnt have multiple accounts or play with stolen funds, he should be paid is money. Have can the casino not pay him?
It is just plain wrong that a casino can just point to "we reserve the right to.." and then close your account and confiscate your winnings as they pleases. I can understand it if it was real fraud going on, with multiple accounts, stolen credit cards etc. But when a player playes within the terms and conditions and completes the wagering requirements, he should be paid.
In my case, Vegas Palms set the play requirements. Vegas Palms should then abide by then.
Vegas Palms has now confiscated my 600$ win under the accusation that I am a bonus abuser. I played within the T&C, I completed the wagering requirements and I cashed out a win. What have I done wrong? Do people in here think it is right that a casino can confiscate "your" money when you have not breaken a single rule in their T&C?
Edit. I would like to "Pitch a bitch" if the users of this forum agrees that I have a case worth pursuing.
Anyway, I would like to write you my story and hear what you have to say about it. I recently registered with Vegas Palms Casino. They have a great signup bonus of 200%. And here is the essence of the case. When you play at a Casino, don't you trie to win? I know I do. So I played my funds the best way I could and I ended up netting a profit.
3 days after I ordered a cashout, I discovered that my account was locked. I emailed support and got a response that there were some "discrepansies" on my account. Not satisfied with that answer, I registered a account here at Casinomeister so that I could send the casino Contact a PM.
When he replied today he said that my account was closed because of bonus abuse.
My question is then. What is bonus abuse? Is bonus abuse when you play with a bonus and end up cashing out a profit? I played within the rules stated in the casinos T&C. I completed the wagering requirements and I have only one account in their network. If the casinos have a problem with people trying to gain an advantage from a bonus, why don't they change the wagering requirements so to make it less profitable? If I played in an "illegal" way, why dont they write it in the T&C? The way I see this is that this is a win\win situation for the casino. If the player looses with the bonus, the casino wins, If the player wins with the bonus, they confiscate his money and ban him for beeing a "bonus abuser".
My opinion is that if a player completes the wagering requirements and plays within the rules of the terms and conditions stated by the casino, and he doesnt have multiple accounts or play with stolen funds, he should be paid is money. Have can the casino not pay him?
It is just plain wrong that a casino can just point to "we reserve the right to.." and then close your account and confiscate your winnings as they pleases. I can understand it if it was real fraud going on, with multiple accounts, stolen credit cards etc. But when a player playes within the terms and conditions and completes the wagering requirements, he should be paid.
In my case, Vegas Palms set the play requirements. Vegas Palms should then abide by then.
Vegas Palms has now confiscated my 600$ win under the accusation that I am a bonus abuser. I played within the T&C, I completed the wagering requirements and I cashed out a win. What have I done wrong? Do people in here think it is right that a casino can confiscate "your" money when you have not breaken a single rule in their T&C?
Edit. I would like to "Pitch a bitch" if the users of this forum agrees that I have a case worth pursuing.
) ) 
