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    Sep 6, 2005
  1. adamruns

    adamruns Dormant account

    Occupation:
    student
    Location:
    NA
    I deposited $400 recieved a $400 bonus and have to wager $10000 or so. the catch is you have to cash out more then $800 or lose the bonus. I ran it up to $1300 and then when the dealer was showing an ace I declined insurance and was not given the opportunity to hit just stand or DD. Support credited me the $100 the first time. It happened again and support is unwilling to credit me with another $100. The hand was never completed but now it shows that I lost the hand. I only have $300 in my balance now so it will be tough to get it up to $800. So the extra $100 would help a lot.

    Support says they cannot issue me another credit and the software glitch is on my side. I requested that I have the $100 added back to my account and am allowed to cashout my deposit as this will probably keep happening to me. Support declined the request and just said I must meet wagering before cashing out.
     
  2. Sep 6, 2005
  3. bpb

    bpb Banned User - repeated violations of rule 1.14 (tr PABnorogue PABnonaccred

    Location:
    Haverhill
    Vegas MVP has the absolute worst software of any proprietary site I've played. They have this hideous java app. I couldn't play more than 20 hands at a time without having to close down the app and reopen it because the gameplay would slow down to a pace of one deal every 50 seconds.

    Then when I went to cash out they froze my account, and demanded to know why I closed and reopened their app 30 times over the course of my play. What kind of question is that? They then started ignoring my emails for about a week, but they did eventually send me my winnings.

    I personally would PAB to the casinomeister. Saying that the software glitch is on your side is nuts.
     
  4. Sep 6, 2005
  5. elscrabinda

    elscrabinda Experienced Member PABnorogue PABnoaccred

    Occupation:
    jvonsofdmpvs
    Location:
    Oxford
    I played at one of their sister sites and I'm not usually one to cry foul but lets just say the results were statistically improbable.

    Avoid
     
  6. Sep 6, 2005
  7. elscrabinda

    elscrabinda Experienced Member PABnorogue PABnoaccred

    Occupation:
    jvonsofdmpvs
    Location:
    Oxford
    Although I seem to remember that they're rogued here so we both should have read up first really
     
  8. Sep 6, 2005
  9. bpb

    bpb Banned User - repeated violations of rule 1.14 (tr PABnorogue PABnonaccred

    Location:
    Haverhill
    Vegas MVP isn't rogued here, unless they're operating under a new name.
     
  10. Sep 9, 2005
  11. adamruns

    adamruns Dormant account

    Occupation:
    student
    Location:
    NA
    they are offering to cash out $300. Just no explantion to my last hand which I may have won. Also no explanation for why their software sucks.
     

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