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Bonus Complaint Vegas Berry No Deposit only applies after you deposit apparently

Discussion in 'Casino Complaints - Bonus Issues' started by livadiva, Mar 23, 2015.

    Mar 23, 2015
  1. livadiva

    livadiva 30 suspension PABaccred

    Occupation:
    administrator
    Location:
    Canada
    12 No-Deposit FreeSpins on Spinata Grande!
    Hello, we got something new for you!
    VegasBerry is celebrating the launch of a new game and naturally we want you to try it out. Log in and claim your 12 No-Deposit FreeSpins on Spiñata Grande and find out what this Mexican themed “Big-Play” slot game from NetEnt is all about.

    12 No-Deposit Free Spins on Spiñata Grande
    Bonus code: MAR12NEWGAME

    Contact live support and claim your 12 FreeSpins!


    * Promotion is valid from 00.00 CET 23rd of March until 23.59 CET 23rd of March.
    T&C: Standard Terms & Conditions.

    Recieved this email, went to customer service and was told I qualified for the promotion when I deposited. I said it was false advertising and after asking for an explanation why I recieved a lie in my email that caused traffic to their site under false pretenses, was told to forward to support email for review. this irritated me beyond belief. If I don't qualify, don't send me the email. If it's for depositors only, don't call it No Deposit. Didn't want to Pitch lol just wanted to give you a heads up.
     
    1 person likes this.
  2. Mar 23, 2015
  3. miso

    miso Meister Member MM

    Occupation:
    accountant
    Location:
    Ireland
    Have you ever deposited at Vegasberry?

    I always claim their new game free spins and full moon free cash, even though I only deposited once, a year ago (can't be bothered to search emails for my username). You're not missing out, that slot is pure garbage and would have probably paid 20c.
     
    3 people like this.
  4. Mar 23, 2015
  5. livadiva

    livadiva 30 suspension PABaccred

    Occupation:
    administrator
    Location:
    Canada
    I had it on the list to try, this has help me decide not to. Went with Casino Adrenaline instead, but think I will stick to accredited Casinos from now on.
     
  6. Mar 23, 2015
  7. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Yup! Spot on!! - garbage strikes again

    20FS @ All British and 10FS @ Betspin - grand total of 0.83p

    Totally appreciate the FS from good sites but another Netent game I will avoid big time.
     
    3 people like this.
  8. Mar 23, 2015
  9. L&L-Jan

    L&L-Jan Affiliate Manager for Accredited Casinos

    Occupation:
    Affiliate Manager
    Location:
    Malta
    Hi Mate!

    Sorry the game didnt pay as much as you hoped for!

    From experience I can tell: give it another try. Its not that you can hit wins like on DOA or The Wish Master but I managed to hit 150x and 200x stake wins.
    Furthermore in terms of play time and fun you get value for money.

    Plus I've seen a player at All British winning 43,35 with 20 free spins. Perhaps thats why you won so little? ;)

    Kr. Jan


     
    1 person likes this.
  10. Mar 23, 2015
  11. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Cheers Jan :D

    Far from complaining just expressing 'First Impressions' which I believe to be the most important! :p

    I'm always more than grateful for a 'freebie' as a low roller with a very small gaming budget so was well chuffed to see 20 spins from your good self, especially as I've only made a small handful of deposits at your casino.

    Tis disappointing that's all when you think 'Oh might get couple of hours play time today'

    Like I say, I'm easily pleased and even my moans are constructive criticism :thumbsup:

    All the best!
     
    1 person likes this.
  12. Mar 23, 2015
  13. livadiva

    livadiva 30 suspension PABaccred

    Occupation:
    administrator
    Location:
    Canada
    5 hours later Support came through to say it was their error and I DID qualify for the spins.
     
  14. Mar 23, 2015
  15. Cocochanel

    Cocochanel Experienced Member

    Occupation:
    retired
    Location:
    Denmark
    They are SO SLOW on livechat, bad player service I think
     
    1 person likes this.
  16. Mar 23, 2015
  17. Cocochanel

    Cocochanel Experienced Member

    Occupation:
    retired
    Location:
    Denmark
    I would not put a dime into this casino........ever.
     
  18. Mar 23, 2015
  19. Cocochanel

    Cocochanel Experienced Member

    Occupation:
    retired
    Location:
    Denmark
    5 HOURS...................?????. It tells all about this casino.
     

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