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Vegas 7 Not Paying Out Winnings

Discussion in 'Casino Complaints - Non-Bonus Issues' started by MCR11, Dec 2, 2006.

    Dec 2, 2006
  1. MCR11

    MCR11 Dormant account

    Occupation:
    Part time Poker Player
    Location:
    USA
    I've been waiting on a cashout from Vegas 7 for nearly a month now. Just recently I got my original deposit back from them, but not my winnings??? I deposited $100 and cashouted out $314. I sent them an e-mail asking what's up and got no response. My account is now locked. I also have gotten no help from the rep on the board -- just a basic I'll get back to you.

    Not sure what's going on here.... I finally hit a win in a casino and I just get my deposit back lol
     
  2. Dec 2, 2006
  3. rabiddog

    rabiddog Newbie member

    Occupation:
    Self employed
    Location:
    dogpound USA
    Whats the deal? Thats another Vegas Affiliate group. Are they going under?
     
  4. Dec 2, 2006
  5. freakin

    freakin Dormant account

    Occupation:
    NOC Technician
    Location:
    Seattle
    I've seen nothing but problems out of these guys lately. Asking for ID for any cashout and insisting utility bill is included (Golden Palace style) whether or not the registered address is the same as on the ID.

    They're acting more rogue then a lot of casinos actually on the rogue list lately.
     
  6. Dec 2, 2006
  7. wangpoker

    wangpoker Full Member PABnononaccred2 webmeister

    Occupation:
    affiliate marketing
    Location:
    Ontario/Canada
    it seems this group is screwing up everyone...
     
  8. Dec 4, 2006
  9. MCR11

    MCR11 Dormant account

    Occupation:
    Part time Poker Player
    Location:
    USA
    still no reply from the board rep....
     
  10. Dec 4, 2006
  11. terrellk11

    terrellk11 Dormant account

    Occupation:
    Lawyer
    Location:
    Massachusetts
    I contacted the board rep last week who said he'd look into it but I haven't heard anything back yet either. I think RedKaos (spelling?) is the only one who has gotten any positive response and the rest of us (something like 10 or more people have complained in the last week) have been primarily ignored by the Rep.
     
  12. Dec 10, 2006
  13. MCR11

    MCR11 Dormant account

    Occupation:
    Part time Poker Player
    Location:
    USA
    ok, well I got paid.

    Thanks Tex Reese! and CM for this site :)
     
  14. Dec 11, 2006
  15. VegasVIP Lounge

    VegasVIP Lounge Dormant Account

    Occupation:
    Support Representative
    Location:
    UK
    A Statement From The Vegas 7 Casino

    Vegas 7 Casino has issued the following statement:

    The Vegas 7 Casino would like to express its sincerest regret over a recent dispute that has arisen between the Casino and a number of players that are known to have been partaking in what can only be described as exploitative and abusive playing activities.

    Following an in-depth investigation of this case, the Vegas 7 Casino initially took the decision to lock the offending player's accounts and refund their initial deposits.
    Although the Vegas 7 Casino knows that this was the correct and just response to the actions of the players in question, criticism from the wider gaming community has prompted it to reappraise its recent actions. In turn the Vegas 7 Casino has decided to pay the offending players their winnings. The Vegas 7 Casino would like to emphasise that the circumstances relating to this case are quite different from any other that it has encountered before. The casino group cannot release full details relating to this case due to the implications it holds for its partners and for the wider security of the Casino.

    The players involved in these illegitimate playing activities have been both highly organised and inventive in their methods. Therefore, although their accounts will be reopened and winnings paid, Vegas 7 Casino reserves the right to take whatever actions it sees as necessary should these players display any further signs of engaging in exploitative playing activities.

    Finally, the Vegas 7 Casino would like to once again emphasize that it pays millions of winners every year without delay or hassle. It is a fact that wherever the Casino Group has made a genuine error, it has always done all that it can to compensate the players in question.
     
  16. Dec 11, 2006
  17. fatihkur

    fatihkur Dormant account

    Occupation:
    astronimist
    Location:
    Turkey
    I wonder why Minivegas representative on this forum fully ignores my thread although i have a biggest problem of all (i have 5k locked) ???
    And why he/she says that all the players will be paid and i am NOT paid until now, my account locked, my email to the casino is filtered out?
     
  18. Dec 11, 2006
  19. wolfman

    wolfman Dormant account

    Occupation:
    unemployed
    Location:
    BW
    Have I seen this post somewhere before :what:
     
  20. Dec 11, 2006
  21. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Last Week?

    This is the exact same statement that was posted on another thread last week. Since then, much discussion has taken place, and it has been admitted that neither Fraud, Bonus Abuse, nor Scamming was the reason behind this. This is why explanation is needed, as these are the only three valid reasons for having an investigation.
    Otherwise, "inventive" may be taken to mean that players simply used betting systems, such as Martingale and Progressive forms, and managed to come out ahead. It has been established that all such betting systems fail to house edge in the long run, so why do casinos seek to ban players who bet like this rather than standard flat betting.
    This view is reflected by the claim that some of these players who were investigated only ever played with their OWN money, and claimed no bonuses.

    If these is damage to be avoided, it is too late, as the group have now entered the Rogue pit, and other big forums are beginning to question whether they too should pull the links.

    Naturally, these players know what they did, and now their accounts have been re-opened they can download their game logs and show us all exactly how their betting strategy was "illegitimate".
     
  22. Dec 11, 2006
  23. wootchris

    wootchris Banned User - bogus claim - violation of <a href="

    Occupation:
    police officer
    Location:
    Cameron, MO
    So pay me what I bitched about several months ago in PMs and on here.
     
  24. Dec 11, 2006
  25. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    I would suggest contacting eCOGRA. Tex should be able to find out what happened. Your case was back in August - your deposits had been already refunded.
     

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