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Casino Complaint Uwin - Hidden term

Discussion in 'Casino Complaints - Bonus Issues' started by lil' gambler, Jan 15, 2010.

    Jan 15, 2010
  1. lil' gambler

    lil' gambler Banned User PABnononaccred

    Occupation:
    student
    Location:
    Finland
    [pab-in-progress]I played the Uwin welcome bonus. I read the promotion terms and understood everything. I won 10,000. Then they freezed my account and told me that I had breached their terms & conditionts. They showed me the casino terms & condtions, and indeed, there were an clause that bonus recievers cannot place more than 30% of bonus bets. How should I had known that? (Is this kind of term even legal?) There wasn't (and still isn't) any kind of info/link in promotion terms & conditions, that you should also read casino T&Cs.[/pab-in-progress]
     
    Last edited by a moderator: Jan 19, 2010
  2. Jan 15, 2010
  3. WagerWitch

    WagerWitch Dormant account webmeister

    Occupation:
    Yeah - like - really? Hmmm do I have to work?
    Location:
    Alaska
    Link needs to be removed - - if you have a complaint of this level - you need to take it to MAX - here in Pitch a Bitch.

    I don't see any T&C about 30% of the bet not being used at all.

    I do however see a 30x rollover - and any request before that rollover will null the bonus.
     
  4. Jan 15, 2010
  5. lil' gambler

    lil' gambler Banned User PABnononaccred

    Occupation:
    student
    Location:
    Finland
    It is the point 14 in their general T&C, in casino section. You can see them only when you try to open new account. Very nice trap, I have to admit.
     

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