Casino Complaint Uwin - Hidden term

lil' gambler

Banned User
PABnononaccred
Joined
Jan 15, 2010
Location
Finland
[pab-in-progress]I played the Uwin welcome bonus. I read the promotion terms and understood everything. I won 10,000. Then they freezed my account and told me that I had breached their terms & conditionts. They showed me the casino terms & condtions, and indeed, there were an clause that bonus recievers cannot place more than 30% of bonus bets. How should I had known that? (Is this kind of term even legal?) There wasn't (and still isn't) any kind of info/link in promotion terms & conditions, that you should also read casino T&Cs.[/pab-in-progress]
 
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WagerWitch

Dormant account
webmeister
Joined
Oct 16, 2003
Location
Alaska
Link needs to be removed - - if you have a complaint of this level - you need to take it to MAX - here in Pitch a Bitch.

I don't see any T&C about 30% of the bet not being used at all.

I do however see a 30x rollover - and any request before that rollover will null the bonus.
 

lil' gambler

Banned User
PABnononaccred
Joined
Jan 15, 2010
Location
Finland
It is the point 14 in their general T&C, in casino section. You can see them only when you try to open new account. Very nice trap, I have to admit.
 

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