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URGENT: US Players - 48 Hours to withdraw via ACH from Microgaming Casinos

Discussion in 'Online Casinos' started by chalupa, Feb 6, 2007.

    Feb 6, 2007
  1. chalupa

    chalupa Experienced Member

    Occupation:
    Loaf
    Location:
    USA
    US Players...

    I'm am fairly sure this applies to all Microgaming casinos (it does to at least three of them, all from different groups).

    Check withdrawals are NOT an option at the moment, apparently because the check processing firm dropped them. Apparently one firm handles all Microgaming checks(?)

    ACH withdrawals ARE an option, but only for the next 48 hours (unexplained reason).

    So if you have any pending withdrawals, I would call the casino immediately and see if you can get it changed to an ACH withdrawal.

    If Bryan or somebody with inside connections can shed any light on this it'd be much appreciated.

    In the meantime, if I get my money out, it ain't going back in until things settle down.
     
    1 person likes this.
  2. Feb 6, 2007
  3. spearmaster

    spearmaster RIP Ted

    Occupation:
    Devil's Advocate
    Location:
    Heaven
    Could you possibly name the casinos? I haven't received any such notice from any of the casino groups...
     
    1 person likes this.
  4. Feb 6, 2007
  5. chalupa

    chalupa Experienced Member

    Occupation:
    Loaf
    Location:
    USA
    The casinos are First Web Casino and Wild Jack Casino (apparently these are both in the same group, contrary to my first post) and Big Dollar Casino.

    I didn't receive any notice either, I only found out after calling them. Jackpot Factory put some updated info on their web page (but not the part about the 48-hour deadline for ACH).

    Big Dollar didn't give any notice and also doesn't have anything posted on their web site that I saw.

    Again, I don't know if this applies to all Microgaming casinos or not. But if you're a US player with a pending withdrawal, I'd certainly recommend calling support to find out.
     
    1 person likes this.
  6. Feb 7, 2007
  7. Webzcas

    Webzcas Winter is Coming!

    Occupation:
    Webmaster
    Location:
    Block S25, South Stand, Ashton Gate, BS3
    Sun Vegas
    777 Dragon
    Arthurian
    Casino US
    Crazy Poker
    Crazy Vegas Casino
    Cinema Casino
    Maple Casino

    Are MGS Casinos which have all blocked US Players this week. Vegas Partner Lounge the affiliate program for these casinos and poker rooms sent out an email earlier today stating:

    I have boldened and underlined the important part of that email. Every day brings worse news.
     
    1 person likes this.
  8. Feb 7, 2007
  9. jas2587

    jas2587 Ueber Meister

    Occupation:
    none
    Location:
    FL
    vegas Partner lounge

    they owe me 1k which I requested by check on 2-1-07
    I called their support today and was told by Denvil that they was working out a way to make the check cashable in the USA said I should recieve it withen 3 days

    sigh
    This is a nightmare

    Cindy
     
  10. Feb 7, 2007
  11. lojo

    lojo Banned User - repetitive violations of <a href="ht

    Occupation:
    Tradesman
    Location:
    USA
    Nah, it's just a wet dream gone bad ;) Hope you get paid soon.
     
  12. Feb 7, 2007
  13. Addisyn

    Addisyn Dormant account

    Occupation:
    Retired
    Location:
    Underground Sewer Access
    Does this mean they will allow existing US players who have accounts with their casinos to continue to play? They do say any new US players.
     
    1 person likes this.
  14. Feb 7, 2007
  15. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    The operator of Big Dollar just contacted me and said that there is no truth to this rumor that they are leaving the US market. Big Dollar is not pulling out of the US.
     
    7 people like this.
  16. Feb 7, 2007
  17. Zoozie

    Zoozie Ueber Meister CAG PABnonaccred

    Occupation:
    Software Developer
    Location:
    Denmark
    It is good that some casino managers have the balls to put up the fight even when most other casinos back out and leave them standing alone.
    Hhhmm. "Big Balls" casino is not a bad name eigther :cool:

    It has become my favorite slot casino due to the weekly bonuses for VIP.

    Zoozie
     
  18. Feb 7, 2007
  19. chalupa

    chalupa Experienced Member

    Occupation:
    Loaf
    Location:
    USA
    Hope I wasn't starting that rumour about Big Dollar.... to be clear, they (phone support) didn't tell me they were pulling out of the US market.

    What they DID say was that they are not currently able to send checks and it sounded like their ACH withdrawals are in the same tenuous state as the other casinos.

    I've had nothing but good experience with Big Dollar until this point, I hope they do stay in the US market.
     
  20. Feb 7, 2007
  21. lojo

    lojo Banned User - repetitive violations of <a href="ht

    Occupation:
    Tradesman
    Location:
    USA
    I'm outa here. going back to lurk mode, and this isn't the least of it.
     
  22. Feb 7, 2007
  23. Webzcas

    Webzcas Winter is Coming!

    Occupation:
    Webmaster
    Location:
    Block S25, South Stand, Ashton Gate, BS3

    Yep, looks like just any new US Based players for now. Thanks!
     
  24. Feb 7, 2007
  25. tesla

    tesla Dormant account PABnoaccred2 PABnoaccred

    Occupation:
    CFO
    Location:
    the world
    anyone know how long an ACH withdrawal takes?
     
  26. Feb 7, 2007
  27. PackerBacker

    PackerBacker America the Beautiful

    Occupation:
    Home Manager:)
    Location:
    TX
    I emailed VIP Customer Support at Jackpot Factory this morning, and here is the reply I received a few minutes ago:

    "Dear Jennifer,

    Thank you for contacting The VIP Lounge regarding your concerns.

    First, I would like to assure you that there is no truth on the matter of The Jackpot Factory Group leaving the US market. We have high loyalty to our American players and we are doing everything in our power to find new deposit and withdrawal options for our US players.

    Further to this, at the moment we are still processing withdrawals via ACH and due to the situation in the US we are still not clear for how long this method will be available for US players.

    Rests assure that any change or update will be posted on our websites and be sent to all of our players via email. We will not keep you in the dark.

    We thank you for your understanding and support at this time. "
     
    1 person likes this.
  28. Feb 7, 2007
  29. VayCayMom

    VayCayMom Dormant account

    Occupation:
    none
    Location:
    usa
    Vegas 7 ACH only

    I have been dragging my feet getting all the documents in to Vegas 7 for an $800.00 withdrawal. Yesterday I got the last piece in and today they emailed me that as of TODAY their bank will not send checks to US, so they are offering for a very short time to do a ACH, which could take up to 7 days.
    So that is what I plan to do.
    I have a ton of bonus rewards due to me from last month and I planned to add some of my own cash :confused: and try toget a nice withdrawal but now I don't know IF they could even find a way to pay me !
     
  30. Feb 7, 2007
  31. Cynthia777

    Cynthia777 Senior Member

    Occupation:
    working
    Location:
    My house
    Speaking of Big Dollar...

    Glad to hear that they are still accepting U.S. players..thank you, Bryan for your update/confirmation regarding them.

    However, I did notice a change in them recently (will try again this weekend just to be sure)...I have two cards (prepaid/reloadable) that I am still able to use- Netspend is one, in MOST casinos. I have used these cards playing at Big Dollar in the past, but recently (about last week or so), the banking platform within the casino denied the transaction.

    A couple of weeks ago, to my dismay, I was also unable to use those cards (even though they were successful in the past) at Roxy Palace and Casino Splendido (Roxy Group). I emailed them and was advised that they are using a new "payment processor". Just wondering if Big Dollar has done the same.
    Perhaps this new "payment processor" is denying credit card transactions period?? if the player is from the U.S.? The casino was vague, stating "the processor may be approving only large amounts..well, I doubled my deposit request to $100, and either that wasn't large enough, or it is denying credit card transactions. Besides these three casinos, I can still successfully use these cards at other casino sites.

    *Aside from these cards, there was no other viable option (Roxy Group doesn't offer ECO card) for me to deposit, so unfortunately I figured I can no longer play at Roxy Palace or Casino Splendido.

    *Since Citadel has stopped U.S. transactions (my only payout option at Casino Action (Golden Reef, Nostalgia, Challenge and Music Hall), and has not as far as I have known, offer ACH withdrawal I can no longer play there.

    I hope that the demise completely (for MG) of ACH withdrawals never becomes anything other than rumor...for I would then not be able to play any MG (and this would be a MAJOR impact for me and playing online)
     
  32. Feb 8, 2007
  33. tim5ny

    tim5ny Quit Gambling

    Sheesh! Let's get our information verified before creating such a stir!
     
  34. Feb 9, 2007
  35. slotguy

    slotguy Dormant account

    Occupation:
    programmer
    Location:
    clevleand
    Music Hall Casino Cash Out Problem

    In reading these posts. I recently won the CashSplash jackpot and on
    January 31, 2007 i requested a cash out of 10,000. They said they
    would issue me a check which shows as processed. Today February 09,2007
    I receive and email like the others are getting that a USA financial instituion
    will not honor these withdrawals.

    In reading these posts I see that others have never received a warning
    about this not cashing out problem.
    And some people were able to get their money thru ACH.

    I have written Casinomeister and I know he is very busy and need to give him time to check it out. In the meantime if I can resolve the issue myself it will certainly take a load off Bryan.

    Does anyone have a phone number for MusicHall Casino - hell I have a Western Union right up the street I will take that even if I have to pay the fee on 10 Grand.

    Thanks for anyone who may assist. Again I am not bashing Music Hall in anyway but I think I should have been informed of this
     
  36. Feb 9, 2007
  37. jas2587

    jas2587 Ueber Meister

    Occupation:
    none
    Location:
    FL
    I cannot find a phone # but they do have live chat at their site if that helps
    this was you can copy and paste what they say
    wtg on your win an here is hoping you will get it

    You must register/login in order to see the link.
     
  38. Feb 9, 2007
  39. winbig

    winbig Keep winning this amount.

    Occupation:
    Bum
    Location:
    Pennsylvania
    Note:

    When dealing with live chat operators, take screenshots of the chat as it progresses. If you simply c&p the conversation, they (not saying they will) can come back and say that the logs were altered.

    Having said that, any business that doesn't have a contact phone number is bad in my book.
     

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