urgent request rival casino

kiretta70

Banned User - Violation of <a href="http://www.cas
PABnonaccred
Joined
Jan 29, 2011
Location
Italy
I would like to deposit in casino to play. I like to play and enjoy myself. But two days ago I won in two rival casino (tropica casino and slot cash) and have not violated any rules have blocked my account. Be a grave injustice. Will not be playing in any rival because they have to pay my money. This is to be thieves. I will write to rival gaming but I have no mail. I'm an Italian lawyer and recover my money. But before the world will know that casinos rival can steal money and close accounts without explanation. I wrote 11 times but no answer. How can do this?
Katia Di Egidio
 
I would like to deposit in casino to play. I like to play and enjoy myself. But two days ago I won in two rival casino (tropica casino and slot cash) and have not violated any rules have blocked my account. Be a grave injustice. Will not be playing in any rival because they have to pay my money. This is to be thieves. I will write to rival gaming but I have no mail. I'm an Italian lawyer and recover my money. But before the world will know that casinos rival can steal money and close accounts without explanation. I wrote 11 times but no answer. How can do this?
Katia Di Egidio


As a laywer, you should probably know how to deal with these issues. You wrote them 11 times in 2 days?

Anyway, do you have a history of bad practice, like multiple accounts, chargebacks or anything, this might be the reason?
 
not possible

I have not violated any rules ... I do not have double accounts or anything ... are locked alone in this casinos (tropica casino and slotocash) ... in the other rivals can play ... but I do not play ... I'm a lawyer is true but I'm Italian ... initiate an international process is long ... before doing this I wanted to see if he could solve Casinomeister
 
I don`t know the named casinos, but you might want to start to check the rogue section on casinomeister, to find out if they are rogued.

If not, then you can check the "I-Gaming Forum Reps", to find out if they have "reps" to contact.

If they have "reps", then I suggest to send them a private message.
 
thanks

thanks you are gently ...slotocash and tropica casino not rogue ...
 
I am very disappointed and angry ... I hope someone help me to solve ... I do not want an international process
 
I am very disappointed and angry ... I hope someone help me to solve ... I do not want an international process

Hi there, I suggest you contact the Slotocash forum rep Sloto. They should be able to give you some insight.

Freddy
 
So you won 2 days ago. Have you sent security documents? If so, have they been approved yet?
 
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I was paid at other times of this two casinos ... have my documents ... the only problem is that I won in two days of this casinos 6750 € ...just that ..
 
I was paid at other times of this two casinos ... have my documents ... the only problem is that I won in two days of this casinos 6750 € ...just that ..

Follow the advice you got from Refre, send a PM to the rep he suggested

Good luck.
 
Tropica is a white label casino, SlotoCash is non-white label. Hopefully, KasinoKing will look in this thread and maybe offer some advice. :thumbsup:

Yes, try contacting the casino rep for slotocash, if all else fails you may have grounds for a PAB (you get one freebie for a non-accredited casino). You can PM maxd and see what he says...
 
I agree, post the rep since they don't answer your e-mails. Just don't assume that because they have closed your account they won't pay you! Try to not be too upset just yet I mean, for your own sake.
I'm pretty sure you can find a clause in their terms and conditions that they reserve the right to close any account in their sole discretion or something equal, well enough said since you're a lawyer.
It sucks when you have your account closed even if you have not violated any terms and conditions, but it happens.
Good luck to you! :oops:
 
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KSECand Bingo T thanks you're very kind ... I do not know English ... I'm afraid to write errors ... I wonder if you can help me to talk to who can solve this ... I need the money for my family's problems and serious health ... I started to play for this ... and now that I've won this happens
 
Maybe someone will post who knows Italian and can help you translate. I can't think of any members off the top of my head right at the moment.
 
I have never had a problem with Tropica Casino.
But.......The last two little stupid $25.00 Withdrawals came from a free chip they gave me.& now I see No Promo's & I asked them why & they told me my acct. was flagged. but I still can login.
~T~
Withdrawal History
ID Amount Method Status Date
2882276542 25.00 QuickTender COMPLETE Jan 6, 03:10:25 PM
2725128597 25.00 QuickTender COMPLETE Nov 25 2010, 06:33:05 PM
2643543796 35.07 QuickTender COMPLETE Nov 2 2010, 08:20:34 PM
1269430793 77.00 QuickTender COMPLETE Nov 18 2009, 05:42:47 PM

4 transactions shown.
 
ABSURD!!!

Today have reply to slotocash: "Dear Katia

Account: kiretta70

We always pay player withdrawals and as you can see you have received a considerable sum of your winnings.

However we have been informed by Rival our software provider that you have chargeback certain deposits. As you can see this violates our terms and conditions and your account has been closed.

11. In the event the Company suspects fraud or fraudulent activity on your part or if any of your payments are charged back, the Company has the right to withhold any amount from your account which is in excess of your original deposit, and if deemed necessary by the Company, to initiate any legal proceedings to collect any payments owed by you. You agree to fully pay any and all payments and charges due to the Company or to Payment Providers in connection with your use of the Online Casino. You further agree not to make any charge-backs or renounce or cancel or otherwise reverse any of your deposits, and in any such event all winnings will be void and you will refund and compensate the Company for such unpaid deposits including any expenses incurred by the Company in the process of collecting your deposit(s).

We have passed this matter to our lawyers and if you wish to pursue this matter I suggest you write to the address listed on our website.

Regards

Georgina
manager@slotocash.com
"
This is absurd!!! Today I received a reply from slotocash casino. They accuse me of chargeback, but I've never done this. I want evidence of that. I swear it never happened. Who says this lie must show but will not have it because I never did. Must pay me!
 
Today have reply to slotocash: "Dear Katia

Account: kiretta70

We always pay player withdrawals and as you can see you have received a considerable sum of your winnings.

However we have been informed by Rival our software provider that you have chargeback certain deposits. As you can see this violates our terms and conditions and your account has been closed.

11. In the event the Company suspects fraud or fraudulent activity on your part or if any of your payments are charged back, the Company has the right to withhold any amount from your account which is in excess of your original deposit, and if deemed necessary by the Company, to initiate any legal proceedings to collect any payments owed by you. You agree to fully pay any and all payments and charges due to the Company or to Payment Providers in connection with your use of the Online Casino. You further agree not to make any charge-backs or renounce or cancel or otherwise reverse any of your deposits, and in any such event all winnings will be void and you will refund and compensate the Company for such unpaid deposits including any expenses incurred by the Company in the process of collecting your deposit(s).

We have passed this matter to our lawyers and if you wish to pursue this matter I suggest you write to the address listed on our website.

Regards

Georgina
manager@slotocash.com
"
This is absurd!!! Today I received a reply from slotocash casino. They accuse me of chargeback, but I've never done this. I want evidence of that. I swear it never happened. Who says this lie must show but will not have it because I never did. Must pay me!


If this is the case, and you truly believe you have done nothing wrong then you should try to PAB. If its not to late (do not write anything more about this case in the forum, if you would like to PAB).
 

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