updates micro gaming

steveyboy

Experienced Member
Joined
Jul 16, 2010
Location
manchester england
hi on Thursday games would not download on 32 red I have uninstalled and reinstalled 4/5 times even turned anti virus off,some games load some do not ,spoke to 32 red on chat to-day Saturday and was informed micro gaming are updateing for the u k market,two days and still not working yet when I go on casino rewards all there game are working no problem,any one else having this problem or am I being told porkies by 32 red chat.
 

aceking123

Paleo Meister (means really, really old)
Joined
Mar 4, 2008
Location
uk
hi on Thursday games would not download on 32 red I have uninstalled and reinstalled 4/5 times even turned anti virus off,some games load some do not ,spoke to 32 red on chat to-day Saturday and was informed micro gaming are updateing for the u k market,two days and still not working yet when I go on casino rewards all there game are working no problem,any one else having this problem or am I being told porkies by 32 red chat.

Hi no the mrs down loaded today & yes its to do with the auto play thingy , being set at 100 spins , also theres a problem with dish of the day this no longer shows up. but games are fine.
 

steveyboy

Experienced Member
Joined
Jul 16, 2010
Location
manchester england
windows 7 never had a problem and all micro games on casino rewards are playing normally,just e-mailed mark at 32 red as getting nowhere with live chat.
 

aceking123

Paleo Meister (means really, really old)
Joined
Mar 4, 2008
Location
uk
windows 7 never had a problem and all micro games on casino rewards are playing normally,just e-mailed mark at 32 red as getting nowhere with live chat.

Seems strange, not sure stevey i know i couldn't log in last night late for some reason & missed out on the match.
 

steveyboy

Experienced Member
Joined
Jul 16, 2010
Location
manchester england
the match shows up on mine and the games and tourneys do not,games I do not play do weird or what getting a bit pissed off with micro to say the least and the lack of info from 32 red is abysmal.
 

Jono777

Ueber Meister
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
:confused: Not sure what is going on then.

I deposited and played for a couple of hours last night @ 32 Red (Download Client) all games loaded and spun fine, just the occasional lengthy/laggy spin but nothing major.

Running Win7 (won't upgrade to 10 even tho free)

Games I've been playing for years (EG: Thunderstruck) were having to re-download but didn't use auto play at all so didn't notice any changes (apart from the usual tin foil reduced RTP again :rolleyes:)
 

steveyboy

Experienced Member
Joined
Jul 16, 2010
Location
manchester england
tried windows 10 did not like uninstalled it,it let me deposit in the hit man tourney but will not let me play I am just slipping back,very frustrateing still awaiting responses from 32 red.and on the 11/4/16 I got e-mail from 32red vip rep that micro gaming were going to refund buy ins from issue with last tourney immortal romance which had loads of problems,not noticed any refunds yet!
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
I noticed the upgrades, and have seen and used the new UK specific autoplay. I have not had trouble loading the games at 32Red, including the Hitman tournament. I am also on Win 7.

However, I DID manage to break Tomb Raider II at Golden Reef after the UK specific update had rolled out. I used the UK specific autoplay, and hit the last passport on the very first spin of the session. The game went to the bonus screen, but when I clicked the first treasure icon, the game froze, and froze absolutely solid. Microgaming are now looking into it. I have NEVER seen this before in over 10 years of playing Microgaming, but did have a game freeze once with an RTG casino.

This was a true freeze of Tomb Raider, not a local corruption, because I tried on my laptop, and CR tried on my account from their end, the game was definitely frozen on the server. I presume the server received an unexpected instruction from an updating MGS client when I hit the bonus round from the new UK configuration, and it caused the game to crash because the server could not cope and preserve or update to a working game state.

Those who now can't load the Hitman tournament may have crashed it server side through a similar process, maybe hitting the hitman bonus on their first spin of the new autoplay.

There IS a bug in the tournament autoplay in that it stops "due to autoplay settings" after a small number of spins. It seems to be using a "stop when xxxx lost" rather than a number of spins, and these are not settings that are available for the user to set as tournament autoplay starts automatically, rather than presenting a settings screen.

As a temporary measure, those who just can't load it should try the "instant casino" from the 32Red website, this is no longer the outdated "thumper" casino, but is effectively a web version of the download client, and it INCLUDES TOURNAMENTS, and the 32Red 20K is one of the tournaments that can be played in Flash. I even did this for a while when a previous tournament wouldn't work in the download client.

It's worth trying in case Microgaming can't fix this in time for people to have enough time to achieve the best position. I can see a few people progressing on the leaderboard, so clearly some people are not having these problems, and I am only having the trouble with the autoplay stopping every few spins.
 
Top