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Unwanted phone calls - what to do?

Discussion in 'Other Complaints' started by gerilege, Sep 10, 2014.

    Sep 10, 2014
  1. gerilege

    gerilege Meister Member PABnorogue PABrogue

    Occupation:
    IT
    Location:
    Hungary
    Since a few weeks I get phone calls, especially on the weekends from phone numbers I do not know. It started with numbers from Egypt and South Africa, now most calls are from the U.S, mostly from California regions, though I get a few calls from New Jersey, Atlanta, New York. Also from Australia. This is what happens:
    - The phone does not ring much, mainly just 3-4 rings.
    - If I pick the phone up, no one answers and the call is disconnected within a few seconds.
    - If I pick up, sometimes I get another call immediately from a different number.
    - If I block a caller, I get another call from a different number, see below.

    Unfortunately it is not possible for me to replace my number and this thing drives me crazy. I have this number registered at some casinos, but they call me from numbers I mainly know, mainly UK ones. Here are a few of the "guilty" numbers:
    +61 2 8103 4018
    +1 323 556 1767
    +1 213 820 5061
    +1 213 820 4791
    +1 973 928 9283
    +1 323 842 4636
    +1 818 649 4683
    +1 323 842 4721
    +1 213 377 4831
    +1 323 842 4635
    +1 347 837 2446
    +1 213 263 1632
    +1 213 284 8924
    +1 973 931 1842
    +1 323 518 4159
    +1 323 423 4097
    +1 323 747 9271

    Can someone please help me what is this and how I could get rid of this?
     
  2. Sep 10, 2014
  3. weesie

    weesie Ueber Meister

    Occupation:
    retired
    Location:
    Old bag lady with a laptop
    You can put those numbers in google search and most will give you the information you need.

    It has worked for me anyway!
     
    1 person likes this.
  4. Sep 10, 2014
  5. cheetahwind

    cheetahwind Wind Blade Maker MM

    Occupation:
    Wind Blade Maker
    Location:
    Iowa
    If you look in this thread... you'll find all of the information you need about this place.

    Eventually I just told the guy to F off, and to remove me from his list, he doesn't own this number. So far 2 weeks later I haven't had a single call. So I got removed from his Rolodex. Unless if you want an account and play at this place then by all means go right ahead.

    http://www.casinomeister.com/forums/showthread.php?t=63526
     
    1 person likes this.
  6. Sep 10, 2014
  7. Mosse

    Mosse Experienced Member

    Occupation:
    government
    Location:
    finnlandia
    Had same kind of problems few weeks ago. I first tried to change my phone number (to fake one)on all these casinos but they spotted that cause they tried always to phone me. Then i picked up a prepaid-number from nearest shop and updated that on all these sites. Then it took few days and those calls stopped to my original number :lolup::lolup::lolup:

    Thx for cheetahwind on tips he gave. Google doesnt give correct info for these phone numbers.
     
    1 person likes this.
  8. Sep 10, 2014
  9. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    They go to all that trouble to call, yet when you answer, they hang up. They don't seem serious about getting through either as they intentionally don't ring long enough for the call to be picked up. If they get blocked, they know it and adapt by switching to a different number.

    It's not marketing, it's harassment. Maybe they do this to people who have REALLY pissed them off. Tricking them into believing you have switched number might be the only real defence, as the casinos behind this are beyond the reach of the law.

    However, it might be possible to raise a stink with the US authorities and see if they can investigate the US call centres that are being used. They would, of course, be aggressively marketing a "criminal activity" to ordinary folk.

    The UK also has a problem with the US hosting phone scammers, and doing very little about the problem so long as they don't try to scam Americans. The UK authorities are pressuring the US, along with other countries, to tackle the problem more robustly.

    India's government has taken a tougher stance because it is damaging trust in one of their major service industries because customers of companies that use Indian call centres are voting with their wallets, and pressuring these companies to ditch their Indian operations in favour of using local call centres.

    It may even be possible to hit them in the wallet, by changing the number they have for you to a premium rate number that uses a less than obvious code, the same trick some scammers use. They could then end up paying dearly for phoning a dozen times a day at $1.50 per call.

    Some UK subscribers have actually done this in order to teach cold callers a lesson, and have felt less hassled about all the cold calls knowing that they are getting their own back because they are getting up to £1 a minute for listening to their drivel for the tenth time that week. Unfortunately, updated regulations intended to protect consumers has made it harder to fight back in this manner. However, it will still work if they use "robot" callers that just spew out an uninterruptable recorded message, they won't hear the now required verbal warning that the call is about to cost them £1.50 per minute :)
     
  10. Sep 10, 2014
  11. weesie

    weesie Ueber Meister

    Occupation:
    retired
    Location:
    Old bag lady with a laptop
    I know this one is not gambling related but I love this one we keep getting.

    Part of the message:

    """Press 1 now as this is your "final notice" as it relates to the financial stimulus"""""

    We get the same "final notice" every frickin day!
     
    1 person likes this.
  12. Sep 11, 2014
  13. gerilege

    gerilege Meister Member PABnorogue PABrogue

    Occupation:
    IT
    Location:
    Hungary
    Thanks for all the suggestions.
    My problems are:
    - I do not think I have any account at the casinos listed in cheetahwind's thread.
    - If I pick up the call, the call is disconnected soon.
    - google did not give me any meaningful results for the numbers above
    - In the last couple of years I play at a limited number of casinos. I do not even remember when I last singed up to a casino.

    Two new numbers since my post yesterday:
    +1 213 820 4947
    +1 213 263 8090
     
  14. Sep 11, 2014
  15. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek
    There is currently a scam making the rounds where the scammer hangs up when you answer, or doesn't allow it to ring quite long enough for you to pick up. If you call the scammer phone # back (out of curiosity, or worried that someone close to you may be trying to reach you), enormous phone charges result. Some way the scammers make their money on this. Whether this is related to your problem or not, I have no idea.
     
    8 people like this.
  16. Sep 11, 2014
  17. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    I read about this recently, but they would have to call from a premium rate number, and then when someone calls back to find out who called, they are stalled by a fake "operator" who tries to connect them to the employee that called. Now, are these premium rate, or just normal numbers. Sometimes it can be hard to tell because some countries do not make the difference obvious, and the US is one such country where some of it's "area codes" are actually international or premium codes, rather than actual area codes. The UK once had the same problem, but moved all premium rate numbers to a single "09" prefix used for nothing else. Unfortunately, it could be clearer still as there are still some pretty expensive codes that look like normal codes, such as the "070" code, which unlike other "07" codes, is NOT for a regular mobile (cell) carrier network.
     
  18. Sep 13, 2014
  19. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek

    More on how this scam works for us Yanks at the You must register/login in order to see the link....


     
    2 people like this.
  20. Sep 13, 2014
  21. anniemac

    anniemac Ueber Meister MM PABnoaccred

    Occupation:
    retired
    Location:
    Texas, USA
    I got a call yesterday on my home phone, which is unlisted and unpublished, telling me that she was a professional fund raiser for a cancer charity and did I want to donate.

    I immediately asked her how she got my number and she proceeded to tell me that she has a service that "sells" her phone numbers. I promptly told her to lose my phone number.

    I pay to have my phone unlisted and only give it out to banks etc. No casinos have my home number. I always just list my cell number.

    Just pisses me off that these dang spammers can get more information on me than I care to give to anyone.
     
    6 people like this.
  22. Sep 13, 2014
  23. Cleveland

    Cleveland Meister Member

    Occupation:
    Professional problem solver
    Location:
    Texas
    This had been happening to me a lot in the past few weeks. While on a trip to Colorado I upgraded my cell phone as it was long over due. When the calls came through it had a thing that you could click on to block them. Oddly after I blocked like three of the numbers I seen in my call list, I've never received another call. I mean they keep trying from the same number (it shows as blocked call on my end so phone doesn't ring). Not sure why they hadn't switched to using another number. Maybe it keeps ringing on their end and they don't know they are blocked? Anyway the problem was solved for me, not sure why blocking isn't working for others.
     
    2 people like this.
  24. Sep 13, 2014
  25. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    It's the same here. Charities are going to become the enemy of the public, and this will cut off their lifeline, our donations. They are doing this because the recession has seen a fall in donations. They even come around knocking doors with some pleading tale about how their charity needs us all to sign up to monthly direct debit, and they even say "most of your neighbours have agreed to help us", which is probably a lie, but based on a modern society where neighbours can barely know each other. I just say "I do give to charities, but I don't do direct debit". This gets rid of them quickly, they are not interested in one off donations. Apart from the annoyance factor, they expect us to give out our bank details to some random person who knocks on our door or whom we meet in the street. Scammers are already on it, so they will use fake charities, or even fake collectors for legitimate charities to not just get an on the spot donation, but our bank details as well.

    It's the same with the endless "surveys" over the phone. I tell them I have signed up to an internet site that pays me to fill in surveys, and that in order to keep the data scientifically valid, I can't risk duplication by answering their survey questions over the phone.

    If they are just selling, it's "got that last year......... got those too..... bye"
     
    1 person likes this.
  26. Sep 13, 2014
  27. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Blocking services here tend to have very low limits, such as "you can block up to 10 numbers". It doesn't take long for the scammers to fill all 10 slots and then everything else gets through. We also have "block all private numbers", but this no longer works because they have stopped trying to hide by withholding their numbers, they either call from many numbers, or even populate the CLI field with a set of random numbers. No service that blocks individual numbers can cope with this. We need something new from the telecoms industry, but they can't be arsed to develop anything.

    There are a few third party devices that work on the principle of a whitelist, rather than a blocklist, and the more expensive even allow callers not on the whitelist to get through by "passing security", such as typing in a code once the machine has answered the call.

    These devices are not at all popular with "big business" because if everyone had one, marketing by phone would be a dead industry. The fact that the telecoms companies themselves can't seem to come up with this solution looks rather suspicious, more like they are receiving back handers from the marketing industry to stall such developments for as long as possible.

    There is also a trick that can "unhide" private numbers, but very few people have heard about it, but it's possible that scammers use it when they are called by victims who think they have made sure to withhold their number when calling.
     
    1 person likes this.
  28. Sep 17, 2014
  29. gerilege

    gerilege Meister Member PABnorogue PABrogue

    Occupation:
    IT
    Location:
    Hungary
    I have some news. A new number came in last Friday, that is +44 20 3608 9388. I did not answer the calls, and a few changes happened with some implications.
    1. "Disguises" were added to the calls for both the +44 number and the +61 number I mentioned before. That means that an extra prefix was added like "+1 1", so the number looked like +1 1 44 or "+36011", so the number looked like +36011 44. The strange thing is that +36 is my country code, so it looked like they wanted to mask this as a domestic call, so maybe I would answer, which I did not.
    2. The +44 number helped me a lot, since it produced a very valid google hit, that confirms what was suggested here below (hxxp://whatnumberis.com/44-20-3608-9388/view_topic.html). +44 20 3608 9388 is connected to +61281034018 for multiple reasons:
    - One is the thread above.
    - The +61 number was the first one I received calls from, then came a trillion of USA numbers, sometimes the +61 number in between.
    - Since last week I only got calls from the +44 and +61 numbers and they use the same disguise sometimes.
    - I also remember now that I had a +27 country code call, as also mentioned in the thread.

    I will try to contact that group to get me removed from their call list. I will keep you posted.
     
  30. Sep 17, 2014
  31. rena35

    rena35 Senior Member

    Occupation:
    writing/poetry
    Location:
    cyber space
    That is exactly why i am always so reluctant to give out my number.I try to only give out a pre paid phone number so i want be harassed by unwanted calls daily :mad:. Has worked for me.
     
  32. Sep 17, 2014
  33. IanO

    IanO Regular Human

    Occupation:
    Marketing and promotions
    Location:
    Ireland.
    It *may' be that premium rate call back scam, but I think this explanation more likely.

    One of the biggest issues facing 'outbound' operations is the amount of time spent calling people who dont answer, are not home etc etc. What some companies have done to combat this wasted time is plug in a machine to dial a set of pre programmed numbers. If they get a connection, they cut off and a clean list of 'they answer' numbers gets immediately sent to a human being who then calls back (hence the different number second time). The 3-4 rings is to prevent answering machines giving false 'they answer' messages. All speculation, but seems likely to me.
     
    3 people like this.
  34. Sep 17, 2014
  35. gerilege

    gerilege Meister Member PABnorogue PABrogue

    Occupation:
    IT
    Location:
    Hungary
    Thanks a lot, this fits the situation quite well, but I consider this as a very bad practice, that might also be questionable from a financial perspective.
    (With this method they spare money on the time spent on unanswered calls, but they will have much lower conversion rate for the second call, especially if the number is a mobile number.)
     
    1 person likes this.
  36. Sep 17, 2014
  37. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    That's true. If the first number pisses me off for disconnecting the second I answer having put the TV on pause, I will NOT go back the second time unless I can see from the caller display who called me, which would be family or friends.

    This tactic also makes things worse for the more honest businesses, because people get fed up with all these dud calls and just ignore the phone for the rest of the day (I have done this).

    Businesses have had to resort to this because their earlier harassments have resulted in large numbers of people signing up to do-not-call lists, blocking all "private" number callers, or even using "whitelist" services.

    It is the main reason why players are reluctant to give casinos their "real" phone number, even risking their withdrawals getting confiscated. It seems that once you start giving out your number, you get on these scam lists, even though the casinos claim they treat the data securely.

    The honest side of the industry needs to plug their leaks, and the telecoms industry needs to bring in better call screening for subscribers.

    I did read that there are now serious efforts being made to address the increasingly widespread problem of "spoofing" the caller display by using the numbers of legitimate businesses, who then get the blame for making the calls.
     
  38. Sep 17, 2014
  39. weesie

    weesie Ueber Meister

    Occupation:
    retired
    Location:
    Old bag lady with a laptop

    This is one that gets me, their machine calls my machine, but their machine is not programmed (or smart enough) to realize they have reached an answering machine.

    Their machine then proceeds to leave the message before my machine is finished with the out-going message (not waiting for the beep) so, I get a message end, like the last part of a phone number to call back.....

    Idiots....
     

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